LG Stylo 6 (LM-Q730TM) network is unavailable [Answered]

[celltechouse]

Hello

I Have LG Stylo 6 (LM-Q730TM) from boost, I successfully unlocked that device, after unlocked I am try to run AT&T service on it. It accepted sim card, sim number showing in setting but when I am trying to make call its say "Mobile Network is unavailable".

I have couple of phone all of them have same issue.

can you please help me to run at&t service on that devices

Thanks

[Octopus support]

Hello.

Please post here full Software log of Unlock operation, we will check it.

[celltechouse]

hello

Sorry For late response

here is full log

10/10/2020 6:15:08 PM > Work ID: 00000000000AB3DD
10/10/2020 6:15:08 PM > --------------------------------------------------------------------------------
10/10/2020 6:15:08 PM > Checking data...10/10/2020 6:15:09 PM > OK
10/10/2020 6:15:09 PM > Platform: LG MTK
10/10/2020 6:15:09 PM > Selected port: COM23
10/10/2020 6:15:09 PM > Selected baudrate: 921600
10/10/2020 6:15:09 PM > Selected model: Q730TM
10/10/2020 6:15:09 PM > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
10/10/2020 6:15:09 PM > or
10/10/2020 6:15:09 PM > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
10/10/2020 6:15:10 PM > Phone found at port COM22
10/10/2020 6:15:10 PM > Mode: Emergency
10/10/2020 6:15:10 PM > Initializing flash...10/10/2020 6:15:12 PM > OK
10/10/2020 6:15:13 PM > Model ID: LM-Q730TM
10/10/2020 6:15:13 PM > Platform: mt6765
10/10/2020 6:15:13 PM > Android version: 10
10/10/2020 6:15:13 PM > SW version: LMQ730TM3AT-00-V10d-310-120-MAY-08-2020-ARB00+0
10/10/2020 6:15:13 PM > LAF Version: 1.1
10/10/2020 6:15:13 PM > Product ID: VS03S200718013244
10/10/2020 6:15:13 PM > IMEI: 354527-11-585161-4
10/10/2020 6:15:13 PM > Target operator: LAO
10/10/2020 6:15:13 PM > Hardware: rev_11
10/10/2020 6:15:13 PM > Battery level: 51%
10/10/2020 6:15:13 PM > Reading partitions...10/10/2020 6:15:13 PM > OK
10/10/2020 6:15:13 PM > LAF Error: 80000119.
10/10/2020 6:15:14 PM > Checking security...10/10/2020 6:15:14 PM > OK
10/10/2020 6:15:14 PM > Reading is Blocked!
10/10/2020 6:15:14 PM > --------------------------------------------------------------------------------
10/10/2020 6:15:14 PM > IMEI: 354527-11-585161-4
10/10/2020 6:15:14 PM > Bluetooth address: Unknown
10/10/2020 6:15:14 PM > Wi-Fi MAC address: Unknown
10/10/2020 6:15:14 PM > --------------------------------------------------------------------------------
10/10/2020 6:15:14 PM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
10/10/2020 6:15:25 PM > Creating EEPROM backup...
10/10/2020 6:15:27 PM > Execute : 0x00AE
10/10/2020 6:15:27 PM > Writing cmd...
10/10/2020 6:15:28 PM > reading cmd...
10/10/2020 6:15:28 PM > reading cmd...
10/10/2020 6:15:28 PM > reading cmd...
10/10/2020 6:15:28 PM > reading cmd...
10/10/2020 6:15:29 PM > reading cmd...
10/10/2020 6:15:29 PM > reading cmd...
10/10/2020 6:15:29 PM > reading cmd...
10/10/2020 6:15:29 PM > reading cmd...
10/10/2020 6:15:29 PM > reading cmd...
10/10/2020 6:15:30 PM > reading cmd...
10/10/2020 6:15:30 PM > reading cmd...10/10/2020 6:15:30 PM > OK
10/10/2020 6:15:30 PM > Reconnecting phone...
10/10/2020 6:15:38 PM > Phone found at port COM36
10/10/2020 6:15:38 PM > Mode: Emergency
10/10/2020 6:15:38 PM > Initializing flash...10/10/2020 6:15:40 PM > OK
10/10/2020 6:15:40 PM > Reading security area...
10/10/2020 6:15:43 PM > Backup saved to "Q730TM_354527115851614_10-10-2020_18-15-25.EEP"
10/10/2020 6:15:43 PM > Connecting to server...10/10/2020 6:15:45 PM > OK
10/10/2020 6:15:45 PM > Octopus smart card is present.
10/10/2020 6:15:45 PM > Checking smart card...10/10/2020 6:15:50 PM > OK
10/10/2020 6:15:50 PM > Username: 3frlj8f
10/10/2020 6:15:50 PM > Authorizing...10/10/2020 6:15:53 PM > OK
10/10/2020 6:15:53 PM > Checking balance...10/10/2020 6:15:54 PM > OK
10/10/2020 6:15:54 PM > Checking operation...10/10/2020 6:15:57 PM > OK
10/10/2020 6:15:57 PM > Sending device information...10/10/2020 6:15:59 PM > OK
10/10/2020 6:15:59 PM > Get credits, needed for current operation...10/10/2020 6:16:01 PM > OK
10/10/2020 6:16:01 PM > Your balance: 180 credits.
10/10/2020 6:16:01 PM > To perform "Unlock" operation you need to have 100 credits.
10/10/2020 6:16:06 PM > Unlocking...10/10/2020 6:16:06 PM > OK
10/10/2020 6:16:07 PM > Reading partitions...10/10/2020 6:16:07 PM > OK
10/10/2020 6:16:07 PM > Prepairing for change protect status...
10/10/2020 6:16:12 PM > Execute : 0x0040
10/10/2020 6:16:13 PM > Writing cmd...
10/10/2020 6:16:13 PM > reading cmd...
10/10/2020 6:16:13 PM > reading cmd...
10/10/2020 6:16:13 PM > Reconnecting phone...
10/10/2020 6:16:22 PM > Phone found at port COM36
10/10/2020 6:16:22 PM > Mode: Emergency
10/10/2020 6:16:22 PM > Initializing flash...10/10/2020 6:16:25 PM > OK
10/10/2020 6:16:25 PM > Removing write protection...
10/10/2020 6:16:27 PM > Execute : 0x00BF
10/10/2020 6:16:27 PM > Writing cmd...
10/10/2020 6:16:27 PM > reading cmd...
10/10/2020 6:16:27 PM > Read: EXEC...10/10/2020 6:16:42 PM > OK
10/10/2020 6:16:42 PM > Reconnecting phone...
10/10/2020 6:16:44 PM > Phone found at port COM36
10/10/2020 6:16:44 PM > Mode: Emergency
10/10/2020 6:16:44 PM > Initializing flash...10/10/2020 6:16:47 PM > OK
10/10/2020 6:16:48 PM > Reading partitions...10/10/2020 6:16:48 PM > OK
10/10/2020 6:16:48 PM > Erasing part 1...
10/10/2020 6:16:51 PM > Execute : 0x00C6
10/10/2020 6:16:51 PM > Writing cmd...
10/10/2020 6:16:51 PM > reading cmd...
10/10/2020 6:16:53 PM > Read: EXEC...10/10/2020 6:17:08 PM > OK
10/10/2020 6:17:08 PM > Reconnecting phone...
10/10/2020 6:17:10 PM > Phone found at port COM36
10/10/2020 6:17:10 PM > Mode: Emergency
10/10/2020 6:17:10 PM > Initializing flash...10/10/2020 6:17:12 PM > OK
10/10/2020 6:17:13 PM > Erasing part 2...
10/10/2020 6:17:17 PM > Execute : 0x00B0
10/10/2020 6:17:17 PM > Writing cmd...
10/10/2020 6:17:17 PM > reading cmd...
10/10/2020 6:17:18 PM > reading cmd...10/10/2020 6:17:18 PM > OK
10/10/2020 6:17:18 PM > Reconnecting phone...
10/10/2020 6:17:27 PM > Phone found at port COM36
10/10/2020 6:17:27 PM > Mode: Emergency
10/10/2020 6:17:27 PM > Initializing flash...10/10/2020 6:17:29 PM > OK
10/10/2020 6:17:30 PM > Reading partitions...10/10/2020 6:17:30 PM > OK
10/10/2020 6:17:31 PM > Prepairing for change protect status...
10/10/2020 6:17:36 PM > Execute : 0x0040
10/10/2020 6:17:36 PM > Writing cmd...
10/10/2020 6:17:36 PM > reading cmd...
10/10/2020 6:17:37 PM > reading cmd...
10/10/2020 6:17:37 PM > Reconnecting phone...
10/10/2020 6:17:46 PM > Phone found at port COM36
10/10/2020 6:17:46 PM > Mode: Emergency
10/10/2020 6:17:46 PM > Initializing flash...10/10/2020 6:17:48 PM > OK
10/10/2020 6:17:48 PM > Restore write protection...
10/10/2020 6:17:50 PM > Execute : 0x00BF
10/10/2020 6:17:50 PM > Writing cmd...
10/10/2020 6:17:51 PM > reading cmd...
10/10/2020 6:17:51 PM > reading cmd...10/10/2020 6:17:51 PM > OK
10/10/2020 6:17:51 PM > Reconnecting phone...
10/10/2020 6:18:00 PM > Phone found at port COM36
10/10/2020 6:18:00 PM > Mode: Emergency
10/10/2020 6:18:00 PM > Initializing flash...10/10/2020 6:18:02 PM > OK
10/10/2020 6:18:04 PM > Reading partitions...10/10/2020 6:18:04 PM > OK
10/10/2020 6:18:05 PM > Phone successfully unlocked!
10/10/2020 6:18:05 PM > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
10/10/2020 6:18:05 PM > Performed by 3.0.5.03 Software version.

[Octopus box]

Please, try to do Factory Reset or Hard Reset, after check if You'll still an issue with network

[celltechouse]

I did the hard reset, still same network problem

[Octopus support]

Hello.

Please try to use another SIM card or change network settings from gsm/wcdma/lte to gsm/wcdma autocheck and check if You'll still an issue with network.

[celltechouse]

I did hard reset again and also try few different sim cards still same issue. On network setting, I did try All possible option still same issue. I am going to share you what type of network is show on network mode.



Also I tried Verizon Sim card and I its working, GSM networking is not working.

Please help me to fix network issue

Thanks

[matias_132]

im having the same problem

[Octopus support]

Originally Posted by matias_132

im having the same problem

Hello.


Please post here full Software log with performed operation, we will check it.

[celltechouse]

Originally Posted by Octopus support

Hello.


Please post here full Software log with performed operation, we will check it.

What should I do for My Phone ???

[Octopus support]

We still working on solution.

Please send us "Q730TM_354527115851614_10-10-2020_18-15-25.EEP".

[celltechouse]

You can Download file from below link

https://easyupload.io/k4wjrk

Thanks

[celltechouse]

Hello,

Yesterday I did Unlock LM-Q730MM Stylo 6 From MetroPcs, Unlock done successfully but AT&T service not working. phone accepted sim card, sim number showing in setting but when I am trying to make call its say "Mobile Network is unavailable".

here is log

10/31/2020 5:40:27 PM > Selected USB connection type
10/31/2020 5:40:28 PM > Platform: LG MTK
10/31/2020 5:40:28 PM > Selected port: COM23
10/31/2020 5:40:28 PM > Selected baudrate: 921600
10/31/2020 5:40:28 PM > Selected model: Q730MM
10/31/2020 5:40:28 PM > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
10/31/2020 5:40:28 PM > or
10/31/2020 5:40:28 PM > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
10/31/2020 5:40:29 PM > Phone found at port COM22
10/31/2020 5:40:29 PM > Mode: Emergency
10/31/2020 5:40:29 PM > Initializing flash...10/31/2020 5:40:31 PM > OK
10/31/2020 5:40:32 PM > Model ID: LM-Q730MM
10/31/2020 5:40:32 PM > Platform: mt6765
10/31/2020 5:40:32 PM > Android version: 10
10/31/2020 5:40:32 PM > SW version: LMQ730MMAT-02-V10l-310-160-SEP-08-2020-ARB00+0
10/31/2020 5:40:32 PM > LAF Version: 1.1
10/31/2020 5:40:32 PM > Product ID: VP05S200810003635
10/31/2020 5:40:32 PM > IMEI: 354525-11-572384-1
10/31/2020 5:40:32 PM > Target operator: LAO
10/31/2020 5:40:32 PM > Hardware: rev_11
10/31/2020 5:40:32 PM > Battery level: 84%
10/31/2020 5:40:32 PM > Reading partitions...10/31/2020 5:40:32 PM > OK
10/31/2020 5:40:32 PM > LAF Error: 80000119.
10/31/2020 5:40:33 PM > Checking security...10/31/2020 5:40:33 PM > OK
10/31/2020 5:40:33 PM > Reading is Blocked!
10/31/2020 5:40:33 PM > --------------------------------------------------------------------------------
10/31/2020 5:40:33 PM > IMEI: 354525-11-572384-1
10/31/2020 5:40:33 PM > Bluetooth address: Unknown
10/31/2020 5:40:33 PM > Wi-Fi MAC address: Unknown
10/31/2020 5:40:33 PM > --------------------------------------------------------------------------------
10/31/2020 5:40:33 PM > Performed by 3.0.5.07 Software version.
10/31/2020 5:40:33 PM > Elapsed Time: 12:00:05 AM
10/31/2020 5:41:49 PM > --------------------------------------------------------------------------------
10/31/2020 5:41:49 PM > Selected USB connection type
10/31/2020 5:41:49 PM > Transport: Connected
10/31/2020 5:41:50 PM > Authorized.
10/31/2020 5:41:52 PM > Work ID: 0000000000204C24
10/31/2020 5:41:52 PM > Checking data...10/31/2020 5:41:52 PM > OK
10/31/2020 5:41:52 PM > Platform: LG MTK
10/31/2020 5:41:52 PM > Selected port: COM23
10/31/2020 5:41:52 PM > Selected baudrate: 921600
10/31/2020 5:41:53 PM > Selected model: Q730MM
10/31/2020 5:41:53 PM > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
10/31/2020 5:41:53 PM > or
10/31/2020 5:41:53 PM > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
10/31/2020 5:41:53 PM > Phone found at port COM22
10/31/2020 5:41:53 PM > Mode: Emergency
10/31/2020 5:41:53 PM > Initializing flash...10/31/2020 5:41:56 PM > OK
10/31/2020 5:41:57 PM > Model ID: LM-Q730MM
10/31/2020 5:41:57 PM > Platform: mt6765
10/31/2020 5:41:57 PM > Android version: 10
10/31/2020 5:41:57 PM > SW version: LMQ730MMAT-02-V10l-310-160-SEP-08-2020-ARB00+0
10/31/2020 5:41:57 PM > LAF Version: 1.1
10/31/2020 5:41:57 PM > Product ID: VP05S200810003635
10/31/2020 5:41:57 PM > IMEI: 354525-11-572384-1
10/31/2020 5:41:57 PM > Target operator: LAO
10/31/2020 5:41:57 PM > Hardware: rev_11
10/31/2020 5:41:57 PM > Battery level: 84%
10/31/2020 5:41:57 PM > Reading partitions...10/31/2020 5:41:57 PM > OK
10/31/2020 5:41:57 PM > LAF Error: 80000119.
10/31/2020 5:41:58 PM > Checking security...10/31/2020 5:41:58 PM > OK
10/31/2020 5:41:58 PM > Reading is Blocked!
10/31/2020 5:41:58 PM > --------------------------------------------------------------------------------
10/31/2020 5:41:58 PM > IMEI: 354525-11-572384-1
10/31/2020 5:41:58 PM > Bluetooth address: Unknown
10/31/2020 5:41:58 PM > Wi-Fi MAC address: Unknown
10/31/2020 5:41:58 PM > --------------------------------------------------------------------------------
10/31/2020 5:41:58 PM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
10/31/2020 5:42:01 PM > Creating EEPROM backup...
10/31/2020 5:42:03 PM > Execute : 0x00AE
10/31/2020 5:42:03 PM > Writing cmd...
10/31/2020 5:42:03 PM > reading cmd...
10/31/2020 5:42:04 PM > reading cmd...
10/31/2020 5:42:04 PM > reading cmd...
10/31/2020 5:42:04 PM > reading cmd...
10/31/2020 5:42:04 PM > reading cmd...
10/31/2020 5:42:05 PM > reading cmd...
10/31/2020 5:42:05 PM > reading cmd...
10/31/2020 5:42:05 PM > reading cmd...
10/31/2020 5:42:05 PM > reading cmd...
10/31/2020 5:42:06 PM > reading cmd...
10/31/2020 5:42:06 PM > reading cmd...10/31/2020 5:42:06 PM > OK
10/31/2020 5:42:06 PM > Reconnecting phone...
10/31/2020 5:42:15 PM > Phone found at port COM51
10/31/2020 5:42:15 PM > Mode: Emergency
10/31/2020 5:42:15 PM > Initializing flash...10/31/2020 5:42:17 PM > OK
10/31/2020 5:42:17 PM > Reading security area...
10/31/2020 5:42:20 PM > Backup saved to "Q730MM_354525115723841_31-10-2020_17-42-01.EEP"
10/31/2020 5:42:20 PM > Connecting to server...10/31/2020 5:42:21 PM > OK
10/31/2020 5:42:21 PM > Octopus smart card is present.
10/31/2020 5:42:21 PM > Checking smart card...10/31/2020 5:42:25 PM > OK
10/31/2020 5:42:25 PM > Username: 3frlj8f
10/31/2020 5:42:25 PM > Authorizing...10/31/2020 5:42:27 PM > OK
10/31/2020 5:42:27 PM > Checking balance...10/31/2020 5:42:28 PM > OK
10/31/2020 5:42:28 PM > Checking operation...10/31/2020 5:42:29 PM > OK
10/31/2020 5:42:29 PM > Sending device information...10/31/2020 5:42:31 PM > OK
10/31/2020 5:42:31 PM > Get credits, needed for current operation...10/31/2020 5:42:32 PM > OK
10/31/2020 5:42:32 PM > Your balance: 1580 credits.
10/31/2020 5:42:32 PM > To perform "Unlock" operation you need to have 100 credits.
10/31/2020 5:42:37 PM > Unlocking...10/31/2020 5:42:37 PM > OK
10/31/2020 5:42:38 PM > Reading partitions...10/31/2020 5:42:38 PM > OK
10/31/2020 5:42:38 PM > Prepairing for change protect status...
10/31/2020 5:42:43 PM > Execute : 0x0040
10/31/2020 5:42:43 PM > Writing cmd...
10/31/2020 5:42:44 PM > reading cmd...
10/31/2020 5:42:44 PM > reading cmd...
10/31/2020 5:42:44 PM > Reconnecting phone...
10/31/2020 5:42:53 PM > Phone found at port COM51
10/31/2020 5:42:53 PM > Mode: Emergency
10/31/2020 5:42:53 PM > Initializing flash...10/31/2020 5:42:56 PM > OK
10/31/2020 5:42:56 PM > Removing write protection...
10/31/2020 5:42:58 PM > Execute : 0x00BF
10/31/2020 5:42:58 PM > Writing cmd...
10/31/2020 5:42:58 PM > reading cmd...
10/31/2020 5:42:58 PM > Read: EXEC...10/31/2020 5:43:13 PM > OK
10/31/2020 5:43:13 PM > Reconnecting phone...
10/31/2020 5:43:15 PM > Phone found at port COM51
10/31/2020 5:43:15 PM > Mode: Emergency
10/31/2020 5:43:15 PM > Initializing flash...10/31/2020 5:43:17 PM > OK
10/31/2020 5:43:19 PM > Reading partitions...10/31/2020 5:43:19 PM > OK
10/31/2020 5:43:19 PM > Erasing part 1...
10/31/2020 5:43:21 PM > Execute : 0x00C6
10/31/2020 5:43:21 PM > Writing cmd...
10/31/2020 5:43:22 PM > reading cmd...
10/31/2020 5:43:23 PM > Read: EXEC...10/31/2020 5:43:38 PM > OK
10/31/2020 5:43:38 PM > Reconnecting phone...
10/31/2020 5:43:40 PM > Phone found at port COM51
10/31/2020 5:43:40 PM > Mode: Emergency
10/31/2020 5:43:40 PM > Initializing flash...10/31/2020 5:43:42 PM > OK
10/31/2020 5:43:43 PM > Erasing part 2...
10/31/2020 5:43:46 PM > Execute : 0x00B0
10/31/2020 5:43:46 PM > Writing cmd...
10/31/2020 5:43:46 PM > reading cmd...
10/31/2020 5:43:47 PM > reading cmd...10/31/2020 5:43:47 PM > OK
10/31/2020 5:43:47 PM > Reconnecting phone...
10/31/2020 5:43:56 PM > Phone found at port COM51
10/31/2020 5:43:56 PM > Mode: Emergency
10/31/2020 5:43:56 PM > Initializing flash...10/31/2020 5:43:58 PM > OK
10/31/2020 5:43:59 PM > Reading partitions...10/31/2020 5:43:59 PM > OK
10/31/2020 5:44:00 PM > Prepairing for change protect status...
10/31/2020 5:44:04 PM > Execute : 0x0040
10/31/2020 5:44:04 PM > Writing cmd...
10/31/2020 5:44:04 PM > reading cmd...
10/31/2020 5:44:05 PM > reading cmd...
10/31/2020 5:44:05 PM > Reconnecting phone...
10/31/2020 5:44:14 PM > Phone found at port COM51
10/31/2020 5:44:14 PM > Mode: Emergency
10/31/2020 5:44:14 PM > Initializing flash...10/31/2020 5:44:17 PM > OK
10/31/2020 5:44:17 PM > Restore write protection...
10/31/2020 5:44:19 PM > Execute : 0x00BF
10/31/2020 5:44:19 PM > Writing cmd...
10/31/2020 5:44:19 PM > reading cmd...
10/31/2020 5:44:19 PM > Read: EXEC...10/31/2020 5:44:34 PM > OK
10/31/2020 5:44:34 PM > Reconnecting phone...
10/31/2020 5:44:36 PM > Phone found at port COM51
10/31/2020 5:44:36 PM > Mode: Emergency
10/31/2020 5:44:36 PM > Initializing flash...10/31/2020 5:44:38 PM > OK
10/31/2020 5:44:39 PM > Reading partitions...10/31/2020 5:44:39 PM > OK
10/31/2020 5:44:39 PM > Phone successfully unlocked!
10/31/2020 5:44:39 PM > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
10/31/2020 5:44:39 PM > Performed by 3.0.5.07 Software version.
10/31/2020 5:44:39 PM > Elapsed Time: 12:02:50 AM

Thanks

[celltechouse]

hello...

any update? I did not get anything from you guyz?