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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-21-2021, 02:52   #1 (permalink)
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LG V450PM imei damage after unlock [Answered]


hello i tried to unlock lg v450pm but no luck, credit consumed and phone imei has been damaged (350305260000004)
here is the log:

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\21-12-2021_01-49-23.log" created.
21/12/2021 1:49:26 AM > Searching for server...
21/12/2021 1:49:28 AM > Trying to ping server...0
21/12/2021 1:49:29 AM > Trying to ping server...121/12/2021 1:49:29 AM > ok
21/12/2021 1:49:29 AM > Trying connect to server...
21/12/2021 1:49:29 AM > Searching installed cards...
21/12/2021 1:49:29 AM > Found card with s/n: 0003716C
21/12/2021 1:49:29 AM > Server check...
21/12/2021 1:49:30 AM > Server Check succesfull!
21/12/2021 1:49:30 AM > Server Check succesfull!
21/12/2021 1:49:33 AM > Welcome to Octoplus/Octopus Box LG Software version 3.1.6
21/12/2021 1:49:33 AM > Card S/N : 000003716C
21/12/2021 1:49:45 AM > INI FUpdateInfo Done!
21/12/2021 1:49:45 AM > INI FShowUpdateInfo start
21/12/2021 1:49:45 AM > INI FShowInfo start
21/12/2021 1:49:45 AM > INI FShowInfo show News Form
21/12/2021 1:49:52 AM > --------------------------------------------------------------------------------
21/12/2021 1:49:53 AM > Transport: Connected
21/12/2021 1:49:54 AM > Authorized.
21/12/2021 1:49:56 AM > Work ID: 00000000020021A3
21/12/2021 1:49:56 AM > Checking data...21/12/2021 1:49:57 AM > OK
21/12/2021 1:49:57 AM > Platform: LG Qualcomm
21/12/2021 1:49:57 AM > Selected port: COM54
21/12/2021 1:49:57 AM > Selected model: V450PM
21/12/2021 1:49:57 AM > Reading info...
21/12/2021 1:49:58 AM > Mode: Normal
21/12/2021 1:49:58 AM > Firmware compiled date: Dec 09 2020
21/12/2021 1:49:58 AM > Firmware compiled time: 00:00:00
21/12/2021 1:49:58 AM > Firmware released date: Jun 3 2021
21/12/2021 1:49:58 AM > Firmware released time: 17:52:12
21/12/2021 1:49:58 AM > SW Version: 21/12/2021 1:49:58 AM > MPSS.CE.2.1.c8-00198-SDX50MV2_RMTEFS_PACK-1.354299.3
21/12/2021 1:49:58 AM > Unlocking...
21/12/2021 1:49:59 AM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
21/12/2021 1:50:01 AM > Initializing ADB...21/12/2021 1:50:03 AM > OK
21/12/2021 1:50:03 AM > Waiting for phone...21/12/2021 1:50:05 AM > OK
21/12/2021 1:50:06 AM > Model ID: LM-V450PM
21/12/2021 1:50:06 AM > Phone firmware version: LMV450AT-00-V20n-LAO-COM-JUN-03-2021-ARB00+0
21/12/2021 1:50:06 AM > Kernel version: 4.14.117-perf (lgmobile@MCSBS9R19) (clang version 8.0.12 for Android NDK) #1 SMP PREEMPT Thu Jun 3 17:33:25 KST 202
21/12/2021 1:50:06 AM > Android version: 10
21/12/2021 1:50:07 AM > Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
21/12/2021 1:50:07 AM > Carrier id: SPRINT
21/12/2021 1:50:07 AM > Target operator: SPR
21/12/2021 1:50:07 AM > Connecting to server 0...21/12/2021 1:50:08 AM > OK
21/12/2021 1:50:08 AM > Octopus smart card is present.
21/12/2021 1:50:08 AM > Checking smart card...21/12/2021 1:50:16 AM > OK
21/12/2021 1:50:16 AM > Username: Jouxev
21/12/2021 1:50:16 AM > Authorizing...21/12/2021 1:50:21 AM > OK
21/12/2021 1:50:21 AM > Checking balance...21/12/2021 1:50:22 AM > OK
21/12/2021 1:50:22 AM > Checking operation...21/12/2021 1:50:25 AM > OK
21/12/2021 1:50:25 AM > Sending device information...21/12/2021 1:50:27 AM > OK
21/12/2021 1:50:27 AM > Get credits, needed for current operation...21/12/2021 1:50:28 AM > OK
21/12/2021 1:50:28 AM > Your balance: 100 credits.
21/12/2021 1:50:29 AM > To perform "Unlock" operation you need to have 100 credits.
21/12/2021 1:50:30 AM > Sending loader...
21/12/2021 1:51:00 AM > dem size00000160
21/12/2021 1:51:03 AM > Prepairing for change protect status...21/12/2021 1:53:23 AM > OK
21/12/2021 1:53:27 AM > Reading QCN...
21/12/2021 1:53:27 AM > Send SPC...21/12/2021 1:53:28 AM > OK
21/12/2021 1:53:28 AM > Reading Mobile Property...21/12/2021 1:53:28 AM > OK
21/12/2021 1:53:28 AM > Reading Feature Mask...21/12/2021 1:53:28 AM > OK
21/12/2021 1:53:28 AM > Reading Roaming List 0...21/12/2021 1:53:28 AM > Failed!
21/12/2021 1:53:28 AM > Reading NV_Numbered Items...21/12/2021 2:02:42 AM > OK
21/12/2021 2:02:42 AM > Reading NV_Numbered SIM1 Items...21/12/2021 2:12:49 AM > OK
21/12/2021 2:12:49 AM > Reading NV_Numbered SIM2 Items...21/12/2021 2:23:11 AM > OK
21/12/2021 2:23:11 AM > Reading NV Items...21/12/2021 2:23:11 AM > OK
21/12/2021 2:23:11 AM > Reading EFS...21/12/2021 2:23:11 AM > OK
21/12/2021 2:23:11 AM > Reading Provisioning Items...21/12/2021 2:23:18 AM > OK
21/12/2021 2:23:18 AM > Reading QCN done!
21/12/2021 2:23:18 AM > Backup saved to "V450PM_Bad_21-12-2021_01-53-27.qcn"
21/12/2021 2:23:18 AM > Switching to Download mode...21/12/2021 2:24:14 AM > Failed!
21/12/2021 2:24:14 AM > Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable)
3. Connect cable and press "Ok" button.
21/12/2021 2:24:59 AM > Initializing flash...21/12/2021 2:25:02 AM > OK
21/12/2021 2:25:03 AM > Platform: msmnile
21/12/2021 2:25:03 AM > SW version: 21/12/2021 2:25:03 AM > LMV450PMAT-00-V20n-310-120-JUN-03-2021-ARB00+0
21/12/2021 2:25:03 AM > Android version: 10
21/12/2021 2:25:03 AM > LAF Version: 1.1
21/12/2021 2:25:03 AM > Product ID: PT02S190509000701
21/12/2021 2:25:03 AM > IMEI: 353381-10-026313-3
21/12/2021 2:25:03 AM > Target operator: LAO
21/12/2021 2:25:03 AM > Hardware: rev_10
21/12/2021 2:25:03 AM > Reading partitions...21/12/2021 2:25:11 AM > OK
21/12/2021 2:25:11 AM > Reading security area...21/12/2021 2:25:12 AM > Failed!
21/12/2021 2:25:12 AM > LAF Error: 80000119.
21/12/2021 2:25:12 AM > Writing security area...
21/12/2021 2:25:14 AM > Execute : 0x00A9
21/12/2021 2:25:14 AM > Writing cmd...
21/12/2021 2:25:14 AM > reading cmd...
21/12/2021 2:25:14 AM > Read: EXEC...
21/12/2021 2:25:16 AM > Execute : 0x00A9
21/12/2021 2:25:17 AM > Writing cmd...
21/12/2021 2:25:17 AM > reading cmd...
21/12/2021 2:25:17 AM > Read: EXEC...
21/12/2021 2:25:17 AM > Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

21/12/2021 2:27:34 AM > Found port COM20
21/12/2021 2:27:34 AM > Connecting...21/12/2021 2:27:35 AM > OK
21/12/2021 2:27:35 AM > Sending loader...21/12/2021 2:28:12 AM > OK
21/12/2021 2:28:12 AM > Reconnecting phone...21/12/2021 2:28:12 AM > OK
21/12/2021 2:28:14 AM > Checking request...
21/12/2021 2:28:14 AM > Request has been successfully sent!
21/12/2021 2:28:14 AM > Obtaining response...21/12/2021 2:28:15 AM > OK
21/12/2021 2:28:15 AM > Reading partitions...21/12/2021 2:28:17 AM > OK
21/12/2021 2:28:17 AM > Resetting secutiy area...21/12/2021 2:28:19 AM > OK
21/12/2021 2:28:19 AM > Backup saved to "V450PM_353381100263133_21-12-2021_02-28-17.SEC"
21/12/2021 2:28:19 AM > Rebooting phone...21/12/2021 2:28:19 AM > OK
21/12/2021 2:28:19 AM > Switching to Normal mode...
21/12/2021 2:28:51 AM > Found model LMV450PM:ÿh at port COM53
21/12/2021 2:28:51 AM > Send SPC...21/12/2021 2:28:51 AM > OK
21/12/2021 2:28:51 AM > Writing QCN...
21/12/2021 2:28:51 AM > Writing NV_Numbered Items...21/12/2021 2:28:51 AM > OK
21/12/2021 2:28:51 AM > Writing NV_Numbered SIM1 Items...21/12/2021 2:28:51 AM > OK
21/12/2021 2:28:51 AM > Writing NV_Numbered SIM2 Items...21/12/2021 2:28:51 AM > OK
21/12/2021 2:28:51 AM > Writing QCN done!
21/12/2021 2:28:52 AM > Phone successfully unlocked!
21/12/2021 2:28:52 AM > Rebooting phone...
21/12/2021 2:28:52 AM > Performed by 3.1.6 Software version.
21/12/2021 2:28:52 AM > Elapsed Time: 12:39:00 AM
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Old 12-21-2021, 09:47   #2 (permalink)
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Hello.

We added your one more attempt.

Please, download and install latest test Software v. 3.1.6.02 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.02.exe)

Then repeat operation once again and post here results. We will check it.

Note: Read attentive Software instructions.
Quote:
To access Support Area, press "Go to support" button on "Support & options" tab of the Software.

Last edited by Octopus support; 01-10-2022 at 08:43.
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