LG Velvet 5G G900TM unlocked but droping calls [Answered] - GSM-Forum

dwight10 · 10-01-2021, 20:21

i recently unlock a LG Velvet 5G G900TM T MOBILE USING OCTOPUS LG BOX WITH WIPE SECURITY METHOD USING SERVER CREDITS BUT AFTER PHONE WAS UNLOCKED I REALIZE IT IS DROPING CALLS DONT KNOW WHY BUT ANY HELP WOULD BE APRECIATED TO FIX THE ISSUE

Octopus support · 10-02-2021, 08:24

Hello.

What do you mean exactly? Explain in more detail, please.

Also, post here full Software log of Unlock operation. We will check it.

nonsonett · 04-30-2022, 12:48

Welcome to Octoplus/Octopus Box LG Software version 3.1.8.01
Card S/N : 0001039E6D
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001B1C915
Checking data...OK
Platform: LG MTK
Selected port: COM236
Selected baudrate: 921600
Selected model: G900TM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Phone found at port COM62
Mode: Emergency
Initializing flash...OK
Model ID: LM-G900TM
Platform: mt6885
Code name: mcaymanlm
Android version: 11
SW version: LMG900TMAT-01-V20e-310-260-FEB-11-2022-ARB00+0
LAF Version: 1.1
Product ID: VS03S200824009671
IMEI: 356862-19-067356-9
Target operator: LAO
Hardware: rev_11
Battery level: 90%
Reading partitions...OK
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356862-19-067356-9
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nonsonet0
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM42
Detecting Chip Version...
Platform: MT6885: 0816.0000
HW version: 8A00.CB00.0001.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM11
Failed!
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001B1C915
Checking data...OK
Platform: LG MTK
Selected port: COM236
Selected baudrate: 921600
Selected model: G900TM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G900TM
Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022-
ARB00+0
Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30
Android version: 11
Target operator: TMO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nonsonet0
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Failed!
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001B1C915
Checking data...OK
Platform: LG MTK
Selected port: COM236
Selected baudrate: 921600
Selected model: G900TM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G900TM
Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022-
ARB00+0
Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30
Android version: 11
Target operator: TMO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nonsonet0
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Reading info...
IMEI: 356862190673569
Reading SIMLOCK...
Obtained wrong response!
Failed!
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001B1C915
Checking data...OK
Platform: LG MTK
Selected port: COM236
Selected baudrate: 921600
Selected model: G900TM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G900TM
Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022-
ARB00+0
Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30
Android version: 11
Target operator: TMO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nonsonet0
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Reading info...
IMEI: 356862190673569
Reading SIMLOCK...
Obtained wrong response!
Failed!
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001B1C915
Checking data...OK
Platform: LG MTK
Selected port: COM236
Selected baudrate: 921600
Selected model: G900TM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G900TM
Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022-
ARB00+0
Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30
Android version: 11
Target operator: TMO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nonsonet0
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Failed!
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001B1C915
Checking data...OK
Platform: LG MTK
Selected port: COM236
Selected baudrate: 921600
Selected model: G900TM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G900TM
Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022-
ARB00+0
Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30
Android version: 11
Target operator: TMO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: nonsonet0
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Reading info...
IMEI: 356862190673569
Reading SIMLOCK...
Obtained wrong response!
Failed!
Performed by 3.1.8.01 Software version.
WHAT IS THE PROBLEM

Octopus support · 04-30-2022, 13:31

Hello.

Unfortunately, your phone has one of the last security patch which currently is not supported.

Code:

LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022-ARB00+

nonsonett · 04-30-2022, 13:47

Quote:

Originally Posted by octopus support

hello.

Unfortunately, your phone has one of the last security patch which currently is not supported.

Code:

lmg900tmat-00-v20e-lao-com-feb-11-2022-arb00+

can i downlodgrade it?

Octopus box · 04-30-2022, 23:29

Quote:

can i downlodgrade it?

Downgrading of phone firmware can damage your device. You can try to do this only on your own risk.

10-01-2021, 20:21	#1 (permalink)
dwight10 Junior Member Join Date: Feb 2013 Location: Jamaica Posts: 18 Member: 1883517 Status: Offline Thanks Meter: 1	LG Velvet 5G G900TM unlocked but droping calls [Answered] i recently unlock a LG Velvet 5G G900TM T MOBILE USING OCTOPUS LG BOX WITH WIPE SECURITY METHOD USING SERVER CREDITS BUT AFTER PHONE WAS UNLOCKED I REALIZE IT IS DROPING CALLS DONT KNOW WHY BUT ANY HELP WOULD BE APRECIATED TO FIX THE ISSUE

04-30-2022, 13:31	#4 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,160 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello. Unfortunately, your phone has one of the last security patch which currently is not supported. Code: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022-ARB00+

10-02-2021, 08:24	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,160 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello. What do you mean exactly? Explain in more detail, please. Also, post here full Software log of Unlock operation. We will check it.

04-30-2022, 12:48	#3 (permalink)
nonsonett Freak Poster Join Date: Sep 2012 Posts: 235 Member: 1812725 Status: Offline Thanks Meter: 17	Welcome to Octoplus/Octopus Box LG Software version 3.1.8.01 Card S/N : 0001039E6D -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001B1C915 Checking data...OK Platform: LG MTK Selected port: COM236 Selected baudrate: 921600 Selected model: G900TM Please, select Unlock Method! Selected Unlock via wipe security Connecting to phone... Phone found at port COM62 Mode: Emergency Initializing flash...OK Model ID: LM-G900TM Platform: mt6885 Code name: mcaymanlm Android version: 11 SW version: LMG900TMAT-01-V20e-310-260-FEB-11-2022-ARB00+0 LAF Version: 1.1 Product ID: VS03S200824009671 IMEI: 356862-19-067356-9 Target operator: LAO Hardware: rev_11 Battery level: 90% Reading partitions...OK Checking security...OK -------------------------------------------------------------------------------- IMEI: 356862-19-067356-9 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Checking operation... Trying second method... Checking Resource File... Step 1... Step 2... Please, disconnect cable, then press "Ok" button Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: nonsonet0 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Please, connect powered OFF phone with USB cable. Found port COM42 Detecting Chip Version... Platform: MT6885: 0816.0000 HW version: 8A00.CB00.0001.0000 Connecting... Target config: 0005 Brom Version: FF BootLoader Version: 03 Sending auth... Prepairing loader... Sending loader... Found port COM11 Failed! Performed by 3.1.8.01 Software version. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001B1C915 Checking data...OK Platform: LG MTK Selected port: COM236 Selected baudrate: 921600 Selected model: G900TM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-G900TM Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022- ARB00+0 Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30 Android version: 11 Target operator: TMO Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: nonsonet0 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Sending loader... Failed! Performed by 3.1.8.01 Software version. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001B1C915 Checking data...OK Platform: LG MTK Selected port: COM236 Selected baudrate: 921600 Selected model: G900TM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-G900TM Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022- ARB00+0 Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30 Android version: 11 Target operator: TMO Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: nonsonet0 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Sending loader... Reading info... IMEI: 356862190673569 Reading SIMLOCK... Obtained wrong response! Failed! Performed by 3.1.8.01 Software version. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001B1C915 Checking data...OK Platform: LG MTK Selected port: COM236 Selected baudrate: 921600 Selected model: G900TM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-G900TM Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022- ARB00+0 Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30 Android version: 11 Target operator: TMO Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: nonsonet0 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Sending loader... Reading info... IMEI: 356862190673569 Reading SIMLOCK... Obtained wrong response! Failed! Performed by 3.1.8.01 Software version. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001B1C915 Checking data...OK Platform: LG MTK Selected port: COM236 Selected baudrate: 921600 Selected model: G900TM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-G900TM Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022- ARB00+0 Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30 Android version: 11 Target operator: TMO Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: nonsonet0 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Sending loader... Failed! Performed by 3.1.8.01 Software version. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001B1C915 Checking data...OK Platform: LG MTK Selected port: COM236 Selected baudrate: 921600 Selected model: G900TM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-G900TM Phone firmware version: LMG900TMAT-00-V20e-LAO-COM-FEB-11-2022- ARB00+0 Baseband version: MOLY.NR15.R3.TC01.CM.MR.PR.SP.V1.P30 Android version: 11 Target operator: TMO Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: nonsonet0 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Sending loader... Reading info... IMEI: 356862190673569 Reading SIMLOCK... Obtained wrong response! Failed! Performed by 3.1.8.01 Software version. WHAT IS THE PROBLEM