LM-G820UM Unlock Question [Answered] - GSM-Forum

andreserigure4 · 12-24-2021, 18:37

Welcome to Octoplus/Octopus Box LG Software version 3.1.6
Card S/N : 000103825C
--------------------------------------------------------------------------------
Work ID: 0000000002055649
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: G820UM
Reading info...Canceled!
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000020556D0
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: G820UM
Reading info...Canceled!
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000002055708
Checking data...OK
Platform: LG Qualcomm
Selected port: COM29
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
IMEI: 353815-10-021320-0
Android version: 10
Battery level: 73%
Mode: Normal
Firmware compiled date: Nov 16 2020
Firmware compiled time: 08:00:00
Firmware released date: Jan 28 2021
Firmware released time: 15:16:36
SW Version: MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1
IMEI: 353815-10-021320-0
SPC: 530109
Unlocking...
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28-
2021-ARB00+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang
version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28
16:02:58 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64
Processor rev 14 (aarch64)
Carrier id: SPRINT
Target operator: SPR
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: andres_erigure
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Unlock" operation you need to have 100 credits.
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: andres_erigure
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 00000000020558E3
Checking data...OK
Platform: LG Qualcomm
Selected port: COM29
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
IMEI: 353815-10-021320-0
Android version: 10
Battery level: 74%
Mode: Normal
Firmware compiled date: Nov 16 2020
Firmware compiled time: 08:00:00
Firmware released date: Jan 28 2021
Firmware released time: 15:16:36
SW Version: MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1
IMEI: 353815-10-021320-0
SPC: 530109
Unlocking...
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28-
2021-ARB00+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang
version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28
16:02:58 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64
Processor rev 14 (aarch64)
Carrier id: SPRINT
Target operator: SPR
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: andres_erigure
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "G820UM_353815100213200_24-12-2021_12-
09-09.qcn"
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMG820UM0AT-00-V21f-310-120-JAN-28-2021-
ARB00+0
Android version: 10
LAF Version: 1.1
Product ID: PT02S190328001006
IMEI: 353815-10-021320-0
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and
"Power" buttons and simultaneously press "Vol+" few times
quickly.
3. Check PC Device Manager, a new device should appear
"Qualcomm HS-USB QDLoader 9008".

Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: andres_erigure
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
--------------------------------------------------------------------------------
Work ID: 0000000002055CCC
Checking data...OK
Platform: LG Qualcomm
Selected port: COM29
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
IMEI: 353815-10-021320-0
Android version: 10
Battery level: 79%
Mode: Emergency
Initializing flash...OK
Platform: msmnile
SW version: LMG820UM0AT-00-V21f-310-120-JAN-28-2021-
ARB00+0
Android version: 10
LAF Version: 1.1
Product ID: PT02S190328001006
IMEI: 353815-10-021320-0
Target operator: LAO
Hardware: rev_10
Unlocking...
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Switching to Normal mode...
Found model LMG820UM:ÿ at port COM29
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28-
2021-ARB00+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang
version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28
16:02:58 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64
Processor rev 14 (aarch64)
Carrier id: SPRINT
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: andres_erigure
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Unlock" operation you need to have 100 credits.
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000002055DF3
Checking data...OK
Platform: LG Qualcomm
Selected port: COM17
Selected model: G820UM
Reading info...Canceled!
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000002055EB5
Checking data...OK
Platform: LG Qualcomm
Selected port: COM29
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
IMEI: 353815-10-021320-0
Android version: 10
Battery level: 79%
Mode: Normal
Firmware compiled date: Nov 16 2020
Firmware compiled time: 08:00:00
Firmware released date: Jan 28 2021
Firmware released time: 15:16:36
SW Version: MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1
IMEI: 353815-10-021320-0
SPC: 530109
Unlocking...
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28-
2021-ARB00+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang
version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28
16:02:58 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64
Processor rev 14 (aarch64)
Carrier id: SPRINT
Target operator: SPR
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: andres_erigure
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Unlock" operation you need to have 100 credits.
Performed by 3.1.6 Software version.

Octopus box · 12-25-2021, 09:30

Hello.

We added you one more attempt.

Repeat operation once again and post here results.

Note: Read attentive Software instructions.

12-24-2021, 18:37	#1 (permalink)
andreserigure4 Junior Member Join Date: Dec 2018 Posts: 13 Member: 2881261 Status: Offline Thanks Meter: 1	LM-G820UM Unlock Question [Answered] Welcome to Octoplus/Octopus Box LG Software version 3.1.6 Card S/N : 000103825C -------------------------------------------------------------------------------- Work ID: 0000000002055649 Checking data...OK Platform: LG Qualcomm Selected port: COM17 Selected model: G820UM Reading info...Canceled! Performed by 3.1.6 Software version. -------------------------------------------------------------------------------- Work ID: 00000000020556D0 Checking data...OK Platform: LG Qualcomm Selected port: COM17 Selected model: G820UM Reading info...Canceled! Performed by 3.1.6 Software version. -------------------------------------------------------------------------------- Work ID: 0000000002055708 Checking data...OK Platform: LG Qualcomm Selected port: COM29 Selected model: G820UM Reading info... Model ID: LM-G820UM IMEI: 353815-10-021320-0 Android version: 10 Battery level: 73% Mode: Normal Firmware compiled date: Nov 16 2020 Firmware compiled time: 08:00:00 Firmware released date: Jan 28 2021 Firmware released time: 15:16:36 SW Version: MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1 IMEI: 353815-10-021320-0 SPC: 530109 Unlocking... Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Initializing ADB...OK Waiting for phone...OK Model ID: LM-G820UM Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28- 2021-ARB00+0 Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28 16:02:58 KST 202 Android version: 10 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Carrier id: SPRINT Target operator: SPR Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: andres_erigure Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Too low balance to provide the security operation! Your balance: 0 credits. To perform "Unlock" operation you need to have 100 credits. Performed by 3.1.6 Software version. -------------------------------------------------------------------------------- Connecting to server 0...OK Username: andres_erigure Authorizing...OK Checking balance...OK Your balance: 100 credits. -------------------------------------------------------------------------------- Work ID: 00000000020558E3 Checking data...OK Platform: LG Qualcomm Selected port: COM29 Selected model: G820UM Reading info... Model ID: LM-G820UM IMEI: 353815-10-021320-0 Android version: 10 Battery level: 74% Mode: Normal Firmware compiled date: Nov 16 2020 Firmware compiled time: 08:00:00 Firmware released date: Jan 28 2021 Firmware released time: 15:16:36 SW Version: MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1 IMEI: 353815-10-021320-0 SPC: 530109 Unlocking... Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Initializing ADB...OK Waiting for phone...OK Model ID: LM-G820UM Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28- 2021-ARB00+0 Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28 16:02:58 KST 202 Android version: 10 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Carrier id: SPRINT Target operator: SPR Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: andres_erigure Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Sending loader... Prepairing for change protect status...OK Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "G820UM_353815100213200_24-12-2021_12- 09-09.qcn" Switching to Download mode...OK Initializing flash...OK Platform: msmnile SW version: LMG820UM0AT-00-V21f-310-120-JAN-28-2021- ARB00+0 Android version: 10 LAF Version: 1.1 Product ID: PT02S190328001006 IMEI: 353815-10-021320-0 Target operator: LAO Hardware: rev_10 Reading partitions...OK Reading security area...Failed! LAF Error: 80000119. Writing security area... Please, put the phone in EDL Mode (Qualcomm 9008): 1. Press and hold "Vol-" and "Power" buttons. 2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly. 3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008". Performed by 3.1.6 Software version. -------------------------------------------------------------------------------- Connecting to server 0...OK Username: andres_erigure Authorizing...OK Checking balance...OK Your balance: 0 credits. -------------------------------------------------------------------------------- Work ID: 0000000002055CCC Checking data...OK Platform: LG Qualcomm Selected port: COM29 Selected model: G820UM Reading info... Model ID: LM-G820UM IMEI: 353815-10-021320-0 Android version: 10 Battery level: 79% Mode: Emergency Initializing flash...OK Platform: msmnile SW version: LMG820UM0AT-00-V21f-310-120-JAN-28-2021- ARB00+0 Android version: 10 LAF Version: 1.1 Product ID: PT02S190328001006 IMEI: 353815-10-021320-0 Target operator: LAO Hardware: rev_10 Unlocking... Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Switching to Normal mode... Found model LMG820UM:ÿ at port COM29 Initializing ADB...OK Waiting for phone...OK Model ID: LM-G820UM Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28- 2021-ARB00+0 Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28 16:02:58 KST 202 Android version: 10 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Carrier id: SPRINT Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: andres_erigure Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Too low balance to provide the security operation! Your balance: 0 credits. To perform "Unlock" operation you need to have 100 credits. Performed by 3.1.6 Software version. -------------------------------------------------------------------------------- Work ID: 0000000002055DF3 Checking data...OK Platform: LG Qualcomm Selected port: COM17 Selected model: G820UM Reading info...Canceled! Performed by 3.1.6 Software version. -------------------------------------------------------------------------------- Work ID: 0000000002055EB5 Checking data...OK Platform: LG Qualcomm Selected port: COM29 Selected model: G820UM Reading info... Model ID: LM-G820UM IMEI: 353815-10-021320-0 Android version: 10 Battery level: 79% Mode: Normal Firmware compiled date: Nov 16 2020 Firmware compiled time: 08:00:00 Firmware released date: Jan 28 2021 Firmware released time: 15:16:36 SW Version: MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1 IMEI: 353815-10-021320-0 SPC: 530109 Unlocking... Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Initializing ADB...OK Waiting for phone...OK Model ID: LM-G820UM Phone firmware version: LMG820AT-00-V21f-LAO-COM-JAN-28- 2021-ARB00+0 Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R15) (clang version 8.0.11 for Android NDK) #1 SMP PREEMPT Thu Jan 28 16:02:58 KST 202 Android version: 10 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Carrier id: SPRINT Target operator: SPR Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: andres_erigure Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Too low balance to provide the security operation! Your balance: 0 credits. To perform "Unlock" operation you need to have 100 credits. Performed by 3.1.6 Software version.

12-25-2021, 09:30	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. We added you one more attempt. Repeat operation once again and post here results. Note: Read attentive Software instructions.