LM-K500MM Unlock Question [Answered] - GSM-Forum

proxyhead · 12-06-2021, 21:38

Welcome to Octoplus/Octopus Box LG Software version 3.1.5
Card S/N : 0000085275
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001EDA395
Checking data...OK
Platform: LG MTK
Selected port: COM17
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM335
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500MM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500MMAT-02-V10r-310-160-SEP-02-2021-ARB00
+0
LAF Version: 1.1
Product ID: WI07S210507017760
IMEI: 352411-43-250050-5
Target operator: LAO
Hardware: rev_10
Battery level: 17%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 352411-43-250050-5
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Performed by 3.1.5 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001EDA3C2
Checking data...OK
Platform: LG MTK
Selected port: COM17
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Phone found at port COM335
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500MM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500MMAT-02-V10r-310-160-SEP-02-2021-ARB00
+0
LAF Version: 1.1
Product ID: WI07S210507017760
IMEI: 352411-43-250050-5
Target operator: LAO
Hardware: rev_10
Battery level: 17%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 352411-43-250050-5
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Performed by 3.1.5 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001EDA44B
Checking data...OK
Platform: LG MTK
Selected port: COM17
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500MM
Phone firmware version: LMK500AT-00-V10r-LAO-COM-SEP-02-
2021-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43,
2021/09/02 20:23
Android version: 10
Target operator: MPCS
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username:
Authorizing...Failed!
Login error: Wrong username!
Failed!
Performed by 3.1.5 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: default
Authorizing...OK
Checking balance...OK
Your balance: 105 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001EDA46F
Checking data...OK
Platform: LG MTK
Selected port: COM17
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500MM
Phone firmware version: LMK500AT-00-V10r-LAO-COM-SEP-02-
2021-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43,
2021/09/02 20:23
Android version: 10
Target operator: MPCS
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: default
Authorizing...OK
Checking balance...OK
Checking operation...Failed!
Please update Software Version!
Failed!
Performed by 3.1.5 Software version.

proxyhead · 12-06-2021, 21:39

Am on latest version tools complain for latest software update again

Octopus support · 12-07-2021, 08:16

Hello.

Please, perform next few steps:

Download and install latest test 3.1.5.03 software version from Support Area (Path: /Soft/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.5.03.exe);
Perform Factory Reset;
Repeat Unlock operation once again (read attentive Software instruction) and post here results. We will check it.

proxyhead · 12-07-2021, 13:50

Welcome to Octoplus/Octopus Box LG Software version 3.1.5.03
Card S/N : 0000085275
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001EE8582
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500MM
Phone firmware version: LMK500AT-00-V10r-LAO-COM-SEP-02-
2021-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43,
2021/09/02 20:23
Android version: 10
Target operator: MPCS
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: default
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 105 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Reading info...
IMEI: 352411432500505
Reading SIMLOCK...
Obtained wrong response!
Failed!
Performed by 3.1.5.03 Software version.

Octopus box · 12-07-2021, 13:54

Hello.

Please, try to reflash the phone with another firmware then repeat operation again.

proxyhead · 12-07-2021, 13:57

After repeating operation same error still occur

proxyhead · 12-07-2021, 13:59

Quote:

Originally Posted by Octopus box

Hello.

Please, try to reflash the phone with another firmware then repeat operation again.

should i downgrade or just flash same firmware security

Octopus box · 12-07-2021, 14:04

Please, check this thread.

proxyhead · 12-08-2021, 17:01

Quote:

Originally Posted by Octopus box

Please, check this thread.

Welcome to Octoplus/Octopus Box LG Software version 3.1.5.03
Card S/N : 0000085275
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F03A55
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: K500MM
Connecting to phone...Canceled!
Performed by 3.1.5.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F03AE1
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: K500MM
Connecting to phone...
Phone found at port COM58
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500MM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500MMAT-02-V10r-310-160-SEP-02-2021-ARB00
+0
LAF Version: 1.1
Product ID: WI07S210507017760
IMEI: 352411-43-250050-5
Target operator: LAO
Hardware: rev_10
Battery level: 27%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 352411-43-250050-5
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Opening "K500MM10l_00_MPCS_US_OP_1121.kdz"...OK
Firmware version: K50010l
Firmware model: LM-K500
Firmware type: 0100
Prepairing firmware...
Selecting firmware partitions...OK
Selected default partitions!OK
Sending signature...OK
Setting options...OK
Reading partitions...OK
Do you want to format User Data?
Formating USERDATA...OK
Formating ENCRYPT...OK
Writing 1/76 preloader.img_0...OK
Writing 2/76 patched_pgpt_0...OK
Writing 3/76 efuse.img_25600...OK
Writing 5/76 md1img.img_753664...OK
Writing 6/76 spmfw.img_950272...OK
Writing 7/76 scp.img_952320...OK
Writing 8/76 sspm.img_954368...OK
Writing 9/76 lk.img_956416...OK
Writing 10/76 tee.img_960512...OK
Writing 11/76 logo.bin_983040...OK
Writing 12/76 dtbo.img_999424...OK
Writing 13/76 vbmeta_NA2_US.img_1015808...OK
Writing 14/76 boot.img_1064960...OK
Writing 15/76 laf.img_1130496...OK
Writing 16/76 md1img.img_1212416...OK
Writing 17/76 spmfw.img_1409024...OK
Writing 18/76 scp.img_1411072...OK
Writing 19/76 sspm.img_1413120...OK
Writing 20/76 lk.img_1415168...OK
Writing 21/76 tee.img_1419264...OK
Writing 22/76 logo.bin_1441792...OK
Writing 23/76 dtbo.img_1458176...OK
Writing 24/76 vbmeta_NA2_US.img_1474560...OK
Writing 25/76 boot.img_1523712...OK
Writing 26/76 laf.img_1589248...OK
Writing 27/76 rct.img_1673216...OK
Writing 28/76 super_8.img_2080776...OK
Writing 29/76 super_2048.img_2082816...OK
Writing 30/76 super_265208.img_2345976...OK
Writing 31/76 super_789496.img_2870264...OK
Writing 32/76 super_1313784.img_3394552...OK
Writing 33/76 super_1838072.img_3918840...OK
Writing 34/76 super_2362360.img_4443128...OK
Writing 35/76 super_2362360.img_4967416...OK
Writing 36/76 super_2362360.img_5491704...OK
Writing 37/76 super_3672184.img_5752952...OK
Writing 38/76 super_3934328.img_6015096...OK
Writing 39/76 super_4115520.img_6196288...OK
Writing 40/76 super_4181632.img_6262400...OK
Writing 41/76 super_4182016.img_6262784...OK
Writing 42/76 super_4444744.img_6525512...OK
Writing 43/76 super_4969032.img_7049800...OK
Writing 44/76 super_5493320.img_7574088...OK
Writing 45/76 super_6017608.img_8098376...OK
Writing 46/76 super_6279344.img_8360112...OK
Writing 47/76 super_6530240.img_8611008...OK
Writing 48/76 super_6568048.img_8648816...OK
Writing 49/76 super_6569984.img_8650752...OK
Writing 50/76 super_6832312.img_8913080...OK
Writing 51/76 super_7272048.img_9352816...OK
Writing 52/76 super_7283464.img_9364232...OK
Writing 53/76 super_7284736.img_9365504...OK
Writing 54/76 super_7547024.img_9627792...OK
Writing 55/76 super_7809384.img_9890152...OK
Writing 56/76 super_7837568.img_9918336...OK
Writing 57/76 super_7846592.img_9927360...OK
Writing 58/76 OP_NA2_US.img_19185664...OK
Writing 59/76 OP_NA2_US.img_19709952...OK
Writing 60/76 OP_NA2_US.img_20234240...OK
Writing 61/76 userdata_0.img_23396352...OK
Writing 62/76 userdata_4792.img_23401144...OK
Writing 63/76 userdata_262144.img_23658496...OK
Writing 64/76 userdata_262904.img_23659256...OK
Writing 65/76 userdata_786432.img_24182784...OK
Writing 66/76 userdata_787192.img_24183544...OK
Writing 67/76 userdata_1048576.img_24444928...OK
Writing 68/76 userdata_1052608.img_24448960...OK
Writing 69/76 userdata_1310720.img_24707072...OK
Writing 70/76 userdata_1311480.img_24707832...OK
Writing 71/76 userdata_1835008.img_25231360...OK
Writing 72/76 userdata_1835768.img_25232120...OK
Writing 73/76 userdata_2359296.img_25755648...OK
Writing 74/76 userdata_2360056.img_25756408...OK
Writing 75/76 userdata_2883584.img_26279936...OK
Finalizing...OK
Waiting for phone...
Factory reset...OK
Rebooting phone...
Performed by 3.1.5.03 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: default
Authorizing...OK
Checking balance...OK
Your balance: 105 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F03D8F
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LM-K500MM
Phone firmware version: LMK500AT-00-V10l-LAO-COM-NOV-21-
2020-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43,
2020/11/21 02:59
Android version: 10
Target operator: MPCS
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: default
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 105 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Please perform Factory data reset, and repeat "Unlock" operation
again.
Performed by 3.1.5.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F042B8
Checking data...OK
Platform: LG MTK
Selected port: COM5
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500MM
Phone firmware version: LMK500AT-00-V10l-LAO-COM-NOV-21-
2020-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43,
2020/11/21 02:59
Android version: 10
Target operator: MPCS
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: default
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 105 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Please perform Factory data reset, and repeat "Unlock" operation
again.
Performed by 3.1.5.03 Software version.

factory reset several time same error

Octopus box · 12-09-2021, 09:09

Hello.

What is exact state of the phone now?

12-06-2021, 21:38	#1 (permalink)
proxyhead Junior Member Join Date: Nov 2016 Location: Lagos,Nigeria Posts: 35 Member: 2647509 Status: Offline Thanks Meter: 1	LM-K500MM Unlock Question [Answered] Welcome to Octoplus/Octopus Box LG Software version 3.1.5 Card S/N : 0000085275 -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001EDA395 Checking data...OK Platform: LG MTK Selected port: COM17 Selected baudrate: 921600 Selected model: K500MM Please, select Unlock Method! Selected Unlock via wipe security Connecting to phone... Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable. Phone found at port COM335 Mode: Emergency Initializing flash...OK Model ID: LM-K500MM Platform: mt6765 Code name: mdh30xlm Android version: 10 SW version: LMK500MMAT-02-V10r-310-160-SEP-02-2021-ARB00 +0 LAF Version: 1.1 Product ID: WI07S210507017760 IMEI: 352411-43-250050-5 Target operator: LAO Hardware: rev_10 Battery level: 17% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 352411-43-250050-5 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Checking operation... Performed by 3.1.5 Software version. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001EDA3C2 Checking data...OK Platform: LG MTK Selected port: COM17 Selected baudrate: 921600 Selected model: K500MM Please, select Unlock Method! Selected Unlock via wipe security Connecting to phone... Phone found at port COM335 Mode: Emergency Initializing flash...OK Model ID: LM-K500MM Platform: mt6765 Code name: mdh30xlm Android version: 10 SW version: LMK500MMAT-02-V10r-310-160-SEP-02-2021-ARB00 +0 LAF Version: 1.1 Product ID: WI07S210507017760 IMEI: 352411-43-250050-5 Target operator: LAO Hardware: rev_10 Battery level: 17% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 352411-43-250050-5 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Checking operation... Performed by 3.1.5 Software version. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001EDA44B Checking data...OK Platform: LG MTK Selected port: COM17 Selected baudrate: 921600 Selected model: K500MM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-K500MM Phone firmware version: LMK500AT-00-V10r-LAO-COM-SEP-02- 2021-ARB00+0 Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43, 2021/09/02 20:23 Android version: 10 Target operator: MPCS Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: Authorizing...Failed! Login error: Wrong username! Failed! Performed by 3.1.5 Software version. -------------------------------------------------------------------------------- Connecting to server 0...OK Username: default Authorizing...OK Checking balance...OK Your balance: 105 credits. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001EDA46F Checking data...OK Platform: LG MTK Selected port: COM17 Selected baudrate: 921600 Selected model: K500MM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-K500MM Phone firmware version: LMK500AT-00-V10r-LAO-COM-SEP-02- 2021-ARB00+0 Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43, 2021/09/02 20:23 Android version: 10 Target operator: MPCS Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: default Authorizing...OK Checking balance...OK Checking operation...Failed! Please update Software Version! Failed! Performed by 3.1.5 Software version.

12-07-2021, 08:16	#3 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	Hello. Please, perform next few steps: Download and install latest test 3.1.5.03 software version from Support Area (Path: /Soft/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.5.03.exe); Perform Factory Reset; Repeat Unlock operation once again (read attentive Software instruction) and post here results. We will check it.

12-06-2021, 21:39	#2 (permalink)
proxyhead Junior Member Join Date: Nov 2016 Location: Lagos,Nigeria Posts: 35 Member: 2647509 Status: Offline Thanks Meter: 1	Am on latest version tools complain for latest software update again

12-07-2021, 13:50	#4 (permalink)
proxyhead Junior Member Join Date: Nov 2016 Location: Lagos,Nigeria Posts: 35 Member: 2647509 Status: Offline Thanks Meter: 1	Welcome to Octoplus/Octopus Box LG Software version 3.1.5.03 Card S/N : 0000085275 -------------------------------------------------------------------------------- Selected USB connection type Work ID: 0000000001EE8582 Checking data...OK Platform: LG MTK Selected port: COM5 Selected baudrate: 921600 Selected model: K500MM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-K500MM Phone firmware version: LMK500AT-00-V10r-LAO-COM-SEP-02- 2021-ARB00+0 Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43, 2021/09/02 20:23 Android version: 10 Target operator: MPCS Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: default Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 105 credits. To perform "Unlock" operation you need to have 100 credits. Sending loader... Reading info... IMEI: 352411432500505 Reading SIMLOCK... Obtained wrong response! Failed! Performed by 3.1.5.03 Software version.

12-07-2021, 13:54	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please, try to reflash the phone with another firmware then repeat operation again.

12-07-2021, 13:57	#6 (permalink)
proxyhead Junior Member Join Date: Nov 2016 Location: Lagos,Nigeria Posts: 35 Member: 2647509 Status: Offline Thanks Meter: 1	After repeating operation same error still occur

12-07-2021, 14:04	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please, check this thread.

12-09-2021, 09:09	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. What is exact state of the phone now?