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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-09-2022, 21:32   #1 (permalink)
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LM-K500MM Unlock Question [Answered]


i just tried to unlock this k51 k500mm fron metro pcs and it has been imposible
already changed pc and nothing same response
please help ahen it say found at port 19 it will stay there for 4 hours and nothing

Welcome to Octoplus/Octopus Box LG Software version
3.1.7
Card S/N : 010001xxxx
------------------------------------------------------------------------
--------
Selected USB connection type
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: K500MM
Connecting to phone...
Mode: Normal
Switching to Download mode...
Phone found at port COM7
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500MM
Platform: mt6765
Code name: mdh30xlm
Android version: 11
SW version: LMK500MMAT-02-V20g-310-160-NOV-19-
2021-ARB00+0
LAF Version: 1.1
Product ID: WI07S210430006845
IMEI: 352411-
Target operator: LAO
Hardware: rev_10
Battery level: 100%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
------------------------------------------------------------------------
--------
IMEI: 352411-43-
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
------------------------------------------------------------------------
--------
Performed by 3.1.7 Software version.
------------------------------------------------------------------------
--------
Selected USB connection type
Work ID: 000000000239C5F6
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Phone found at port COM7
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500MM
Platform: mt6765
Code name: mdh30xlm
Android version: 11
SW version: LMK500MMAT-02-V20g-310-160-NOV-19-
2021-ARB00+0
LAF Version: 1.1
Product ID: WI07S210430006845
IMEI: 352411-43
Target operator: LAO
Hardware: rev_10
Battery level: 100%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
------------------------------------------------------------------------
--------
IMEI: 352411-43-236853-1
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
------------------------------------------------------------------------
--------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: importadorapenjamo
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100
credits.
Please, connect powered OFF phone with USB cable.
Found port COM7
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM19
 
Old 02-10-2022, 08:47   #2 (permalink)
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Hello.

Please, Go to:

Code:
C:\Program Files (x86)\Octoplus\Octoplus_LG\Data\...
Then delete next files:
  • preloader_mdh50lm_V0.orf
  • preloader_mdh30xlm_V0.orf
  • preloader_mdh35lm_V0.orf
  • LG_DA_V0.orf

After this repeat operation once again and post here results. We'll check it.
 
Old 02-11-2022, 18:01   #3 (permalink)
Crazy Poster
 
Join Date: Apr 2011
Location: México
Posts: 54
Member: 1564120
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please, Go to:

Code:
C:\Program Files (x86)\Octoplus\Octoplus_LG\Data\...
Then delete next files:
  • preloader_mdh50lm_V0.orf
  • preloader_mdh30xlm_V0.orf
  • preloader_mdh35lm_V0.orf
  • LG_DA_V0.orf

After this repeat operation once again and post here results. We'll check it.
al ready ereased anthis happened
1st method Welcome to Octoplus/Octopus Box LG Software version 3.1.7
Card S/N : 01000
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000023BD214
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Phone found at port COM20
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500MM
Platform: mt6765
Code name: mdh30xlm
Android version: 11
SW version: LMK500MMAT-02-V20g-310-160-NOV-19-2021-
ARB00+0
LAF Version: 1.1
Product ID: WI07S2104300
IMEI: 352411-43-236853-1
Target operator: LAO
Hardware: rev_10
Battery level: 100%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 352411-43-23
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...Failed!OK
Connecting to server 1...OK
Octopus smart card is present.
Checking smart card...OK
Username: importadorapenjamo
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM20
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM19
Failed!
Performed by 3.1.7 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000023BD358
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500MM
Phone firmware version: LMK500AT-00-V20g-LAO-COM-NOV-19-
2021-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P55
Android version: 11
Target operator: MPCS
Connecting to server 0...Failed!OK
Connecting to server 1...OK
Octopus smart card is present.
Checking smart card...OK
Username: importadorapenjamo
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Please perform Factory data reset, and repeat "Unlock" operation
again.
Performed by 3.1.7 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000023BD503
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.

Performed by 3.1.7 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000023BD52F
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500MM
Phone firmware version: LMK500AT-00-V20g-LAO-COM-NOV-19-
2021-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P55
Android version: 11
Target operator: MPCS
Connecting to server 0...Failed!OK
Connecting to server 1...OK
Octopus smart card is present.
Checking smart card...OK
Username: importadorapenjamo
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Reading info...
IMEI: 35241143236
Reading SIMLOCK...
Obtained wrong response!
Failed!
Performed by 3.1.7 Software version.

2nd method after 15 min stuck in here i send this log
 
Old 02-12-2022, 09:05   #4 (permalink)
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Hello.

Please, check your PM.
 
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