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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-09-2021, 10:21   #1 (permalink)
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Smile LM-K500UM T.mobile unlocked problem [Solved]


Selected USB connection type
Work ID: 0000000000000000
Checking data...OK
Platform: LG MTK
Selected port: COM44
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Phone found at port COM44
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500UM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500UMT3AT-01-V10r-310-260-SEP-02-2021-
ARB00+0
LAF Version: 1.1
Product ID: WI22S201221001988
IMEI: 356240-97-248598-3
Target operator: LAO
Hardware: rev_10
Battery level: 54%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356240-97-248598-3
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: bP4j0brQh9
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM44
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Performed by 3.1.5.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F10B76
Checking data...OK
Platform: LG MTK
Selected port: COM44
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Phone found at port COM44
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500UM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500UMT3AT-01-V10r-310-260-SEP-02-2021-
ARB00+0
LAF Version: 1.1
Product ID: WI22S201221001988
IMEI: 356240-97-248598-3
Target operator: LAO
Hardware: rev_10
Battery level: 54%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356240-97-248598-3
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: bP4j0brQh9
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM44
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Performed by 3.1.5.03 Software version.
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Old 12-09-2021, 10:51   #2 (permalink)
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Location: Romania, Bucharest
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Hello.

Please download and install this driver https://octoplusbox.com/files/driver...er-1.2.6.0.exe and repeat Unlock operation again via ADB method.
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Old 12-09-2021, 11:18   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please download and install this driver https://octoplusbox.com/files/driver...er-1.2.6.0.exe and repeat Unlock operation again via ADB method.
Welcome to Octoplus/Octopus Box LG Software version 3.1.5.03
Card S/N : 000101657E
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F121FF
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 921600
Selected model: K500UM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500UM
Phone firmware version: LMK500AT-00-V10r-LAO-COM-SEP-02-
2021-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P43,
2021/09/02 20:23
Android version: 10
Target operator: TMO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: bP4j0brQh9
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Reading info...
IMEI: 356240972485983
Reading SIMLOCK...
Obtained wrong response!
Failed!
Performed by 3.1.5.03 Software version.
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Old 12-09-2021, 11:31   #4 (permalink)
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Location: Romania, Bucharest
Posts: 99,850
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Please, download and install latest software version 3.1.6 then perform Unlock operation via Wipe security method and post here result.
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Old 12-09-2021, 15:20   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, download and install latest software version 3.1.6 then perform Unlock operation via Wipe security method and post here result.
Still sir try many time both adb and wipe pls any different option?

Selected USB connection type
Work ID: 0000000001F18018
Checking data...OK
Platform: LG MTK
Selected port: COM17
Selected baudrate: 921600
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Phone found at port COM17
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500UM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500UMT3AT-01-V10r-310-260-SEP-02-2021-
ARB00+0
LAF Version: 1.1
Product ID: WI22S201221001988
IMEI: 356240-97-248598-3
Target operator: LAO
Hardware: rev_10
Battery level: 62%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356240-97-248598-3
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: bP4j0brQh9
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM17
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Performed by 3.1.6 Software version.
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Old 12-09-2021, 15:46   #6 (permalink)
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Posts: 99,850
Member: 1146942
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Please contact us to Skype, we will check remotely, where can be the problem in more details.

Quote:
Skype: Octopus.Box.support
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Old 12-09-2021, 17:06   #7 (permalink)
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Join Date: Jun 2005
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Quote:
Originally Posted by Octopus box View Post
Please contact us to Skype, we will check remotely, where can be the problem in more details.
Done now thank u octupus support team

Selected USB connection type
Platform: LG MTK
Selected port: COM16
Selected baudrate: 921600
Selected model: K500UM
Connecting to phone...
Phone found at port COM17
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500UM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500UMT3AT-01-V10r-310-260-SEP-02-2021-
ARB00+0
LAF Version: 1.1
Product ID: WI22S201221001988
IMEI: 356240-97-248598-3
Target operator: LAO
Hardware: rev_10
Battery level: 85%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356240-97-248598-3
MEID: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001F1A8D6
Checking data...OK
Platform: LG MTK
Selected port: COM16
Selected baudrate: 921600
Selected model: K500UM
Please, select Unlock Method!
Selected Unlock via wipe security
Connecting to phone...
Phone found at port COM17
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500UM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500UMT3AT-01-V10r-310-260-SEP-02-2021-
ARB00+0
LAF Version: 1.1
Product ID: WI22S201221001988
IMEI: 356240-97-248598-3
Target operator: LAO
Hardware: rev_10
Battery level: 85%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356240-97-248598-3
MEID: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: bP4j0brQh9
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM17
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM14
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 29820 Mb
eMMC flash chip: .15010047.58364241.4209A634.066FA75D
eMMC flash chip: Unknown: GX6BAB
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading SUPER partition...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K500UM_356240972485983_09-12-2021_08-
00-14.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
Phone successfully unlocked!
Performed by 3.1.6 Software version.
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