LM-Q610TA Reset FRP Question [Answered] - GSM-Forum

hamat · 03-29-2022, 14:36

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\29-03-2022_14-00-58.log" created.
3/29/2022 2:01:02 PM > Searching for server...
3/29/2022 2:01:04 PM > Trying to ping server...0
3/29/2022 2:01:05 PM > Trying to ping server...13/29/2022 2:01:05 PM > ok
3/29/2022 2:01:05 PM > Trying connect to server...
3/29/2022 2:01:06 PM > Searching installed cards...
3/29/2022 2:01:06 PM > Found card with s/n: 00036371
3/29/2022 2:01:06 PM > Server check...
3/29/2022 2:01:07 PM > Server Check succesfull!
3/29/2022 2:01:07 PM > Server Check succesfull!
3/29/2022 2:01:10 PM > Welcome to Octoplus/Octopus Box LG Software version 3.1.7
3/29/2022 2:01:10 PM > Card S/N : 0000036371
3/29/2022 2:01:20 PM > INI FUpdateInfo Done!
3/29/2022 2:01:20 PM > INI FShowUpdateInfo start
3/29/2022 2:01:20 PM > INI FShowInfo start
3/29/2022 2:01:20 PM > INI FShowInfo show News Form
3/29/2022 2:01:21 PM > --------------------------------------------------------------------------------
3/29/2022 2:01:21 PM > Connecting to server 0...3/29/2022 2:01:23 PM > OK
3/29/2022 2:01:23 PM > Username: bolatito
3/29/2022 2:01:23 PM > Authorizing...3/29/2022 2:01:28 PM > OK
3/29/2022 2:01:28 PM > Checking balance...3/29/2022 2:01:30 PM > OK
3/29/2022 2:01:30 PM > Your balance: 325 credits.
3/29/2022 2:03:05 PM > --------------------------------------------------------------------------------
3/29/2022 2:03:05 PM > Platform: LG Qualcomm
3/29/2022 2:03:05 PM > Selected port: COM239
3/29/2022 2:03:05 PM > Selected model: Q610TA
3/29/2022 2:03:05 PM > Reading info...
3/29/2022 2:03:06 PM > Mode: Normal
3/29/2022 2:03:06 PM > Firmware compiled date: Feb 18 2019
3/29/2022 2:03:06 PM > Firmware compiled time: 23:00:00
3/29/2022 2:03:06 PM > Firmware released date: Feb 22 2019
3/29/2022 2:03:06 PM > Firmware released time: 16:25:40
3/29/2022 2:03:06 PM > SW Version: 3/29/2022 2:03:06 PM > MPSS.TA.2.3.c11-00059-8953_GEN_PACK-1.182863.1.190963.1
3/29/2022 2:03:06 PM > IMEI: 357568-09-022191-7
3/29/2022 2:03:06 PM > SPC: 000000
3/29/2022 2:03:06 PM > Performed by 3.1.7 Software version.
3/29/2022 2:03:06 PM > Elapsed Time: 12:00:03 AM
3/29/2022 2:03:14 PM > --------------------------------------------------------------------------------
3/29/2022 2:03:15 PM > Transport: Connected
3/29/2022 2:03:17 PM > Authorized.
3/29/2022 2:03:20 PM > Work ID: 00000000018D0391
3/29/2022 2:03:21 PM > Checking data...3/29/2022 2:03:23 PM > OK
3/29/2022 2:03:23 PM > Platform: LG Qualcomm
3/29/2022 2:03:23 PM > Selected port: COM239
3/29/2022 2:03:23 PM > Selected model: Q610TA
3/29/2022 2:03:23 PM > Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
3/29/2022 2:03:23 PM > Reading info...
3/29/2022 2:03:24 PM > Mode: Normal
3/29/2022 2:03:24 PM > Firmware compiled date: Feb 18 2019
3/29/2022 2:03:24 PM > Firmware compiled time: 23:00:00
3/29/2022 2:03:24 PM > Firmware released date: Feb 22 2019
3/29/2022 2:03:24 PM > Firmware released time: 16:25:40
3/29/2022 2:03:24 PM > SW Version: 3/29/2022 2:03:24 PM > MPSS.TA.2.3.c11-00059-8953_GEN_PACK-1.182863.1.190963.1
3/29/2022 2:03:24 PM > IMEI: 357568-09-022191-7
3/29/2022 2:03:24 PM > SPC: 000000
3/29/2022 2:03:25 PM > Switching to Download mode...3/29/2022 2:03:50 PM > OK
3/29/2022 2:03:50 PM > Initializing flash...3/29/2022 2:03:52 PM > OK
3/29/2022 2:03:53 PM > Platform: msm8953
3/29/2022 2:03:53 PM > SW version: 3/29/2022 2:03:53 PM > LMQ610TAAT-01-V10m-310-260-FEB-22-2019-ARB00+0
3/29/2022 2:03:53 PM > Android version: 8.1.0
3/29/2022 2:03:53 PM > LAF Version: 1.1
3/29/2022 2:03:53 PM > Product ID: CY17S180716003378
3/29/2022 2:03:53 PM > IMEI: 357568-09-022191-7
3/29/2022 2:03:53 PM > Target operator: TMO
3/29/2022 2:03:53 PM > Hardware: rev_10
3/29/2022 2:03:53 PM > Reading partitions...3/29/2022 2:04:25 PM > OK
3/29/2022 2:04:25 PM > Connecting to server 0...3/29/2022 2:04:28 PM > OK
3/29/2022 2:04:28 PM > Octopus smart card is present.
3/29/2022 2:04:28 PM > Checking smart card...3/29/2022 2:04:39 PM > OK
3/29/2022 2:04:39 PM > Username: bolatito
3/29/2022 2:04:39 PM > Authorizing...3/29/2022 2:04:43 PM > OK
3/29/2022 2:04:43 PM > Checking balance...3/29/2022 2:04:46 PM > OK
3/29/2022 2:04:46 PM > Checking operation...3/29/2022 2:04:53 PM > OK
3/29/2022 2:04:53 PM > Sending device information...3/29/2022 2:06:57 PM > OK
3/29/2022 2:06:57 PM > Get credits, needed for current operation...3/29/2022 2:06:57 PM > Failed!
3/29/2022 2:06:57 PM > Performed by 3.1.7 Software version.
3/29/2022 2:06:57 PM > Elapsed Time: 12:03:45 AM
3/29/2022 2:07:05 PM > --------------------------------------------------------------------------------
3/29/2022 2:07:05 PM > Transport: Connected
3/29/2022 2:07:07 PM > Authorized.
3/29/2022 2:07:08 PM > Work ID: 00000000018D0508
3/29/2022 2:07:08 PM > Checking data...3/29/2022 2:07:10 PM > OK
3/29/2022 2:07:11 PM > Platform: LG Qualcomm
3/29/2022 2:07:11 PM > Selected port: COM239
3/29/2022 2:07:11 PM > Selected model: Q610TA
3/29/2022 2:07:11 PM > Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
3/29/2022 2:07:11 PM > Reading info...
3/29/2022 2:07:13 PM > Model ID: LM-Q610TA
3/29/2022 2:07:13 PM > IMEI: 357568-09-022191-7
3/29/2022 2:07:13 PM > Android version: 8.1.0
3/29/2022 2:07:13 PM > Battery level: 50%
3/29/2022 2:07:14 PM > Mode: Emergency
3/29/2022 2:07:14 PM > Initializing flash...3/29/2022 2:07:16 PM > OK
3/29/2022 2:07:17 PM > Platform: msm8953
3/29/2022 2:07:17 PM > SW version: 3/29/2022 2:07:17 PM > LMQ610TAAT-01-V10m-310-260-FEB-22-2019-ARB00+0
3/29/2022 2:07:17 PM > Android version: 8.1.0
3/29/2022 2:07:17 PM > LAF Version: 1.1
3/29/2022 2:07:17 PM > Product ID: CY17S180716003378
3/29/2022 2:07:17 PM > IMEI: 357568-09-022191-7
3/29/2022 2:07:17 PM > Target operator: TMO
3/29/2022 2:07:17 PM > Hardware: rev_10
3/29/2022 2:07:17 PM > Reading partitions...3/29/2022 2:07:53 PM > OK
3/29/2022 2:07:53 PM > Connecting to server 0...3/29/2022 2:07:55 PM > OK
3/29/2022 2:07:55 PM > Octopus smart card is present.
3/29/2022 2:07:55 PM > Checking smart card...3/29/2022 2:08:06 PM > OK
3/29/2022 2:08:06 PM > Username: bolatito
3/29/2022 2:08:06 PM > Authorizing...3/29/2022 2:08:10 PM > OK
3/29/2022 2:08:10 PM > Checking balance...3/29/2022 2:08:13 PM > OK
3/29/2022 2:08:13 PM > Checking operation...3/29/2022 2:08:18 PM > OK
3/29/2022 2:08:18 PM > Sending device information...3/29/2022 2:08:23 PM > OK
3/29/2022 2:08:23 PM > Get credits, needed for current operation...3/29/2022 2:08:25 PM > OK
3/29/2022 2:08:26 PM > Your balance: 325 credits.
3/29/2022 2:08:26 PM > To perform "Reset FRP" operation you need to have 100 credits.
3/29/2022 2:08:40 PM > Backup saved to "Q610TA_357568090221917_29-03-2022_14-08-40.oct"
3/29/2022 2:08:41 PM > Reading partitions...3/29/2022 2:08:41 PM > OK
3/29/2022 2:08:41 PM > Prepairing for change protect status...
3/29/2022 2:08:48 PM > Execute : 0x0040
3/29/2022 2:08:48 PM > Writing cmd...
3/29/2022 2:08:49 PM > reading cmd...
3/29/2022 2:08:49 PM > reading cmd...
3/29/2022 2:08:53 PM > Reconnecting phone...3/29/2022 2:08:57 PM > OK
3/29/2022 2:08:58 PM > Initializing flash...3/29/2022 2:08:59 PM > OK
3/29/2022 2:08:59 PM > Removing write protection...
3/29/2022 2:09:01 PM > Execute : 0x00BF
3/29/2022 2:09:02 PM > Writing cmd...
3/29/2022 2:09:02 PM > reading cmd...
3/29/2022 2:09:03 PM > reading cmd...
3/29/2022 2:09:03 PM > reading cmd...
3/29/2022 2:09:03 PM > reading cmd...
3/29/2022 2:09:03 PM > Reconnecting phone...
3/29/2022 2:09:17 PM > Please, perform the following steps:
1. Disconnect cable.
2. Wait until phone power ON.
3. Complete all startup settings.
4. Power phone OFF and put it to Download mode.
5. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Note: If You will cancel operation or it wasn't completed full, the device may not work properly.
The operation must be performed and completed according to Software instructions!3/29/2022 2:10:20 PM > OK
3/29/2022 2:10:20 PM > Initializing flash...3/29/2022 2:10:21 PM > OK
3/29/2022 2:10:24 PM > Reading partitions...3/29/2022 2:10:25 PM > OK
3/29/2022 2:10:25 PM > Resetting FRP Lock...
3/29/2022 2:10:25 PM > Reading partitions...3/29/2022 2:10:26 PM > OK
3/29/2022 2:10:26 PM > Restore write protection...
3/29/2022 2:10:33 PM > Execute : 0x0040
3/29/2022 2:10:33 PM > Writing cmd...
3/29/2022 2:10:33 PM > reading cmd...
3/29/2022 2:10:34 PM > reading cmd...
3/29/2022 2:10:38 PM > Reconnecting phone...3/29/2022 2:10:42 PM > OK
3/29/2022 2:10:42 PM > Initializing flash...3/29/2022 2:10:44 PM > OK
3/29/2022 2:10:46 PM > Execute : 0x00BF
3/29/2022 2:10:46 PM > Writing cmd...
3/29/2022 2:10:46 PM > reading cmd...
3/29/2022 2:10:47 PM > reading cmd...
3/29/2022 2:10:47 PM > reading cmd...
3/29/2022 2:10:47 PM > reading cmd...
3/29/2022 2:11:02 PM > Reconnecting phone...
3/29/2022 2:11:16 PM > Please, perform the following steps:
1. Disconnect cable.
2. Wait until phone power ON.
3. Complete all startup settings.
4. Power phone OFF and put it to Download mode.
5. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Note: If You will cancel operation or it wasn't completed full, the device may not work properly.
The operation must be performed and completed according to Software instructions!3/29/2022 2:12:11 PM > OK
3/29/2022 2:12:11 PM > Initializing flash...3/29/2022 2:12:13 PM > OK
3/29/2022 2:12:16 PM > Reading partitions...3/29/2022 2:12:17 PM > OK
3/29/2022 2:12:18 PM > Resetting FRP lock successfully completed!
3/29/2022 2:12:18 PM > Performed by 3.1.7 Software version.
3/29/2022 2:12:18 PM > Elapsed Time: 12:05:15 AM
3/29/2022 2:12:50 PM > --------------------------------------------------------------------------------
3/29/2022 2:12:50 PM > Connecting to server 0...3/29/2022 2:12:53 PM > OK
3/29/2022 2:12:53 PM > Username: bolatito
3/29/2022 2:12:53 PM > Authorizing...3/29/2022 2:12:57 PM > OK
3/29/2022 2:12:57 PM > Checking balance...3/29/2022 2:13:00 PM > OK
3/29/2022 2:13:00 PM > Your balance: 225 credits.

Octopus support · 03-29-2022, 15:20

Hello.

We have refunded your two attempt.

Don't forget that server credits issues, like credits loss, double charge must be reported as soon as possible to the following e-mail [email protected], but not later than 7 days after operation has been performed.

Issue report must contain log files, box serial number and Octoplus credits username.

03-29-2022, 15:20	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello. We have refunded your two attempt. Don't forget that server credits issues, like credits loss, double charge must be reported as soon as possible to the following e-mail [email protected], but not later than 7 days after operation has been performed. Issue report must contain log files, box serial number and Octoplus credits username.