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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-04-2021, 17:10   #1 (permalink)
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LM-Q730TM Unlock question [Answered]


Selected USB connection type
Work ID: 00000000011648A4
Checking data...OK
Platform: LG MTK
Selected port: COM7
Selected baudrate: 0
Selected model: Q730TM
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM60
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730TM
Platform: mt6765
Code name: mdh50lm
Android version: 10
SW version: LMQ730TM9AT-00-V10p-310-240-NOV-11-2020-ARB00+0
LAF Version: 1.1
Product ID: LS03S201119000973
IMEI: 354590-11-797630-0
Target operator: LAO
Hardware: rev_11
Battery level: 71%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354590-11-797630-0
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...OK
Connecting to phone...
Initializing flash...Failed!
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Failed!
Checking Resource File...
Step 1...
Step 2...
Performed by 3.1.3.01 Software version.
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Old 06-05-2021, 07:52   #2 (permalink)
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Hello.

Please, post here full software log of Unlock operation where we can see your username.
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