LM-V500EM Unlock Question [Answered] - GSM-Forum

springgsm · 01-01-2022, 12:58

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Work ID: 00000000020E04CE
Checking data...OK
Platform: LG Qualcomm
Selected port: COM34
Selected model: V500EM
Reading info...
Mode: Normal
Firmware compiled date: Aug 25 2021
Firmware compiled time: 02:00:00
Firmware released date: Oct 16 2021
Firmware released time: 20:35:49
SW Version: MPSS.CE.2.1.c8-00206-SDX50MV2_RMTEFS_PACK-
1.400300.2.410866.13
Unlocking...
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-V500EM
Phone firmware version: LMV500AT-00-V30b-LAO-COM-OCT-16-
2021+0
Kernel version: 4.14.190-perf+ (jenkins@si-rd20-bld68) (clang
version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f)
2.27.0.20170315) #1 SMP PREEMPT Sat Oct 16 20:12:34 IST 202
Android version: 11
Hardware: Qualcomm Technologies, Inc SM8150 AArch64
Processor rev 14 (aarch64)
Target operator: EEO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: springgsm
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Unlock" operation you need to have 100 credits.
Performed by 3.1.6 Software version.

Octopus support · 01-03-2022, 08:56

Hello.

We added your one more attempt.

Please, download and install latest test Software v. 3.1.6.01 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.01.exe)

Then repeat operation once again and post here results. We will check it.

Note: Read attentive Software instructions.

Quote:

To access Support Area, press "Go to support" button on "Support & options" tab of the Software.

01-01-2022, 12:58	#1 (permalink)
springgsm Junior Member Join Date: May 2014 Age: 46 Posts: 12 Member: 2183786 Status: Offline Thanks Meter: 1	LM-V500EM Unlock Question [Answered] -------------------------------------------------------------------------------- Work ID: 00000000020E04CE Checking data...OK Platform: LG Qualcomm Selected port: COM34 Selected model: V500EM Reading info... Mode: Normal Firmware compiled date: Aug 25 2021 Firmware compiled time: 02:00:00 Firmware released date: Oct 16 2021 Firmware released time: 20:35:49 SW Version: MPSS.CE.2.1.c8-00206-SDX50MV2_RMTEFS_PACK- 1.400300.2.410866.13 Unlocking... Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Initializing ADB...OK Waiting for phone...OK Model ID: LM-V500EM Phone firmware version: LMV500AT-00-V30b-LAO-COM-OCT-16- 2021+0 Kernel version: 4.14.190-perf+ (jenkins@si-rd20-bld68) (clang version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1 SMP PREEMPT Sat Oct 16 20:12:34 IST 202 Android version: 11 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Target operator: EEO Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: springgsm Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Too low balance to provide the security operation! Your balance: 0 credits. To perform "Unlock" operation you need to have 100 credits. Performed by 3.1.6 Software version. Last edited by Octopus box; 01-02-2022 at 07:53.