LM-V500N Repair IMEI Question [Solved] - GSM-Forum

ahmedrazashop1 · 01-04-2022, 10:19

Connecting to server 0...OK
Username: ZGu91oLvDB
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 00000000020EDDCB
Checking data...OK
Platform: LG Qualcomm
Selected port: COM67
Selected model: V500N
Reading info...
Found model LMV500NA: ÿh0 at port COM77
Model ID: LM-V500N
IMEI: 355693-10-xxxxxx-2
Android version: 10
Battery level: 50%
Mode: Normal
Firmware compiled date: Nov 10 2020
Firmware compiled time: 06:00:00
Firmware released date: Mar 2 2021
Firmware released time: 17:06:07
SW Version: MPSS.HE.1.5.2.c8-00160-SM8150_GENFUSION_PACK-1.237178.43
IMEI: 355693-10-xxxxx-2
SPC: 000000
Fixing IMEI...
New IMEI: 352596-06-xxxxxx-0
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LM-V500N
Phone firmware version: LMV500NAT-00-V20z-LAO-COM-MAR-02-2021+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R19) (clang version 8.0.12 for Android NDK) #1 SMP PREEMPT Tue Mar 2 17:36:54 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
Target operator: LGU
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ZGu91oLvDB
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMV500NAT-00-V20z-LGU-KR-MAR-02-2021+0
Android version: 10
LAF Version: 1.1
Product ID: PT04S190419001336
IMEI: 355693-10-xxxxxx-2
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

Found port COM60
Connecting...Failed!
Performed by 3.1.6.01 Software version.

Octopus support · 01-04-2022, 10:57

Hello.

We added your one more attempt.

Please, download and install latest test Software v. 3.1.6.01 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.01.exe)

Then repeat operation once again and post here results. We will check it.

Note: Read attentive Software instructions.

Quote:

To access Support Area, press "Go to support" button on "Support & options" tab of the Software.

ahmedrazashop1 · 01-04-2022, 11:08

same again with LG_3.1.6.01.exe)

Work ID: 000000000210ABE4
Checking data...OK
Platform: LG Qualcomm
Selected port: COM77
Selected model: V500N
Reading info...
Found model LMV500NA: ÿh0 at port COM77
Model ID: LM-V500N
IMEI: 355693-10-xxxxxx-2
Android version: 10
Battery level: 45%
Mode: Normal
Firmware compiled date: Nov 10 2020
Firmware compiled time: 06:00:00
Firmware released date: Mar 2 2021
Firmware released time: 17:06:07
SW Version: MPSS.HE.1.5.2.c8-00160-SM8150_GENFUSION_PACK-1.237178.43
IMEI: 355693-10-xxxxxx-2
SPC: 000000
Fixing IMEI...
New IMEI: 352596-06-xxxxxx-0
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LM-V500N
Phone firmware version: LMV500NAT-00-V20z-LAO-COM-MAR-02-2021+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R19) (clang version 8.0.12 for Android NDK) #1 SMP PREEMPT Tue Mar 2 17:36:54 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
Target operator: LGU
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ZGu91oLvDB
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMV500NAT-00-V20z-LGU-KR-MAR-02-2021+0
Android version: 10
LAF Version: 1.1
Product ID: PT04S190419001336
IMEI: 355693-10-xxxxxx-2
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

Found port COM60
Connecting...Failed!
Performed by 3.1.6.01 Software version.

Octopus support · 01-04-2022, 11:12

Hello.

We added your one more attempt.

Please, try to repeat operation once again. But use other USB cable and other USB port directly on motherboard.

Post here results.

ahmedrazashop1 · 01-04-2022, 11:29

cable and port changed and now this error

Work ID: 000000000210B3B8
Checking data...OK
Platform: LG Qualcomm
Selected port: COM77
Selected model: V500N
Reading info...
Found model sdx50mv2 at port COM79
Mode: Normal
Firmware compiled date: Nov 18 2020
Firmware compiled time: 01:00:00
Firmware released date: Mar 2 2021
Firmware released time: 17:53:36
SW Version: MPSS.CE.2.1.c8-00147-SDX50MV2_RMTEFS_PACK-1.237178.33
Fixing IMEI...
New IMEI: 352596-06-xxxxxx-0
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LM-V500N
Phone firmware version: LMV500NAT-00-V20z-LAO-COM-MAR-02-2021+0
Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R19) (clang version 8.0.12 for Android NDK) #1 SMP PREEMPT Tue Mar 2 17:36:54 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
Target operator: LGU
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ZGu91oLvDB
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...Failed!
Performed by 3.1.6.01 Software version.

--------------------------------------------------------------------------------

Octopus support · 01-04-2022, 14:27

Try to perform Factory Reset then enable DIAG Port and repeat operation once again. Post here results.

ahmedrazashop1 · 01-04-2022, 15:29

thanks sir its done ................................

01-04-2022, 10:19	#1 (permalink)
ahmedrazashop1 Insane Poster Join Date: Aug 2019 Location: in earth Posts: 91 Member: 2922060 Status: Offline Thanks Meter: 14	LM-V500N Repair IMEI Question [Solved] Connecting to server 0...OK Username: ZGu91oLvDB Authorizing...OK Checking balance...OK Your balance: 100 credits. -------------------------------------------------------------------------------- Work ID: 00000000020EDDCB Checking data...OK Platform: LG Qualcomm Selected port: COM67 Selected model: V500N Reading info... Found model LMV500NA: ÿh0 at port COM77 Model ID: LM-V500N IMEI: 355693-10-xxxxxx-2 Android version: 10 Battery level: 50% Mode: Normal Firmware compiled date: Nov 10 2020 Firmware compiled time: 06:00:00 Firmware released date: Mar 2 2021 Firmware released time: 17:06:07 SW Version: MPSS.HE.1.5.2.c8-00160-SM8150_GENFUSION_PACK-1.237178.43 IMEI: 355693-10-xxxxx-2 SPC: 000000 Fixing IMEI... New IMEI: 352596-06-xxxxxx-0 Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Model ID: LM-V500N Phone firmware version: LMV500NAT-00-V20z-LAO-COM-MAR-02-2021+0 Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R19) (clang version 8.0.12 for Android NDK) #1 SMP PREEMPT Tue Mar 2 17:36:54 KST 202 Android version: 10 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Target operator: LGU Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: ZGu91oLvDB Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Repair IMEI" operation you need to have 100 credits. Sending loader... Prepairing for change protect status...OK Skip Read/Write QCN Switching to Download mode...OK Initializing flash...OK Platform: msmnile SW version: LMV500NAT-00-V20z-LGU-KR-MAR-02-2021+0 Android version: 10 LAF Version: 1.1 Product ID: PT04S190419001336 IMEI: 355693-10-xxxxxx-2 Target operator: LAO Hardware: rev_10 Reading partitions...OK Reading security area...Failed! LAF Error: 80000119. Writing security area... Please, put the phone in EDL Mode (Qualcomm 9008): 1. Press and hold "Vol-" and "Power" buttons. 2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly. 3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008". Found port COM60 Connecting...Failed! Performed by 3.1.6.01 Software version.

01-04-2022, 11:08	#3 (permalink)
ahmedrazashop1 Insane Poster Join Date: Aug 2019 Location: in earth Posts: 91 Member: 2922060 Status: Offline Thanks Meter: 14	same again with LG_3.1.6.01.exe) Work ID: 000000000210ABE4 Checking data...OK Platform: LG Qualcomm Selected port: COM77 Selected model: V500N Reading info... Found model LMV500NA: ÿh0 at port COM77 Model ID: LM-V500N IMEI: 355693-10-xxxxxx-2 Android version: 10 Battery level: 45% Mode: Normal Firmware compiled date: Nov 10 2020 Firmware compiled time: 06:00:00 Firmware released date: Mar 2 2021 Firmware released time: 17:06:07 SW Version: MPSS.HE.1.5.2.c8-00160-SM8150_GENFUSION_PACK-1.237178.43 IMEI: 355693-10-xxxxxx-2 SPC: 000000 Fixing IMEI... New IMEI: 352596-06-xxxxxx-0 Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Model ID: LM-V500N Phone firmware version: LMV500NAT-00-V20z-LAO-COM-MAR-02-2021+0 Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R19) (clang version 8.0.12 for Android NDK) #1 SMP PREEMPT Tue Mar 2 17:36:54 KST 202 Android version: 10 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Target operator: LGU Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: ZGu91oLvDB Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Repair IMEI" operation you need to have 100 credits. Sending loader... Prepairing for change protect status...OK Skip Read/Write QCN Switching to Download mode...OK Initializing flash...OK Platform: msmnile SW version: LMV500NAT-00-V20z-LGU-KR-MAR-02-2021+0 Android version: 10 LAF Version: 1.1 Product ID: PT04S190419001336 IMEI: 355693-10-xxxxxx-2 Target operator: LAO Hardware: rev_10 Reading partitions...OK Reading security area...Failed! LAF Error: 80000119. Writing security area... Please, put the phone in EDL Mode (Qualcomm 9008): 1. Press and hold "Vol-" and "Power" buttons. 2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly. 3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008". Found port COM60 Connecting...Failed! Performed by 3.1.6.01 Software version.

01-04-2022, 11:12	#4 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	Hello. We added your one more attempt. Please, try to repeat operation once again. But use other USB cable and other USB port directly on motherboard. Post here results.

01-04-2022, 11:29	#5 (permalink)
ahmedrazashop1 Insane Poster Join Date: Aug 2019 Location: in earth Posts: 91 Member: 2922060 Status: Offline Thanks Meter: 14	cable and port changed and now this error Work ID: 000000000210B3B8 Checking data...OK Platform: LG Qualcomm Selected port: COM77 Selected model: V500N Reading info... Found model sdx50mv2 at port COM79 Mode: Normal Firmware compiled date: Nov 18 2020 Firmware compiled time: 01:00:00 Firmware released date: Mar 2 2021 Firmware released time: 17:53:36 SW Version: MPSS.CE.2.1.c8-00147-SDX50MV2_RMTEFS_PACK-1.237178.33 Fixing IMEI... New IMEI: 352596-06-xxxxxx-0 Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Initializing ADB...OK ADB Server was found. Trying to kill... Waiting for phone...OK Model ID: LM-V500N Phone firmware version: LMV500NAT-00-V20z-LAO-COM-MAR-02-2021+0 Kernel version: 4.14.117-perf+ (lgmobile@MCSBS9R19) (clang version 8.0.12 for Android NDK) #1 SMP PREEMPT Tue Mar 2 17:36:54 KST 202 Android version: 10 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Target operator: LGU Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: ZGu91oLvDB Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Repair IMEI" operation you need to have 100 credits. Sending loader... Prepairing for change protect status...Failed! Performed by 3.1.6.01 Software version. --------------------------------------------------------------------------------

01-04-2022, 14:27	#6 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	Try to perform Factory Reset then enable DIAG Port and repeat operation once again. Post here results.

01-04-2022, 15:29	#7 (permalink)
ahmedrazashop1 Insane Poster Join Date: Aug 2019 Location: in earth Posts: 91 Member: 2922060 Status: Offline Thanks Meter: 14	thanks sir its done ................................