LM-X120EMW unlocked, the phone hang on logo [Solved]
 

Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\24-01-2020_15-10-06.log" created.
1/24/2020 3:10:09 PM > Searching for server...
1/24/2020 3:10:09 PM > The necessary server was not found!
1/24/2020 3:10:13 PM > Welcome to Octoplus/Octopus Box LG Software version 2.9.8
1/24/2020 3:12:33 PM > --------------------------------------------------------------------------------
1/24/2020 3:12:35 PM > Checking data...1/24/2020 3:12:36 PM > OK
1/24/2020 3:12:36 PM > Platform: LG MTK
1/24/2020 3:12:36 PM > Selected port: COM14
1/24/2020 3:12:36 PM > Selected baudrate: 921600
1/24/2020 3:12:36 PM > Selected model: X120EMW
1/24/2020 3:12:36 PM > Selected USB connection type
1/24/2020 3:12:37 PM > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
1/24/2020 3:12:38 PM > or
1/24/2020 3:12:38 PM > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
1/24/2020 3:13:59 PM > Phone found at port COM46
1/24/2020 3:13:59 PM > Mode: Emergency
1/24/2020 3:13:59 PM > Initializing flash...1/24/2020 3:14:01 PM > OK
1/24/2020 3:14:02 PM > Model ID: LM-X120EMW
1/24/2020 3:14:02 PM > Platform: mt6739
1/24/2020 3:14:02 PM > Android version: 9
1/24/2020 3:14:02 PM > SW version: LMX120EMWAT-64-V10f-EEA-XX-JUN-17-2019+0
1/24/2020 3:14:02 PM > LAF Version: 1.1
1/24/2020 3:14:02 PM > Product ID: WI23S191005010677
1/24/2020 3:14:02 PM > IMEI: 356276-10-475349-2
1/24/2020 3:14:02 PM > Target operator: LAO
1/24/2020 3:14:02 PM > Hardware: rev_10
1/24/2020 3:14:02 PM > Battery level: 13%
1/24/2020 3:14:02 PM > Reading partitions...1/24/2020 3:14:02 PM > OK
1/24/2020 3:14:34 PM > Checking security...
1/24/2020 3:14:47 PM > offs: 05080000
1/24/2020 3:14:47 PM > Checking security passed!
1/24/2020 3:14:47 PM > --------------------------------------------------------------------------------
1/24/2020 3:14:47 PM > IMEI A: 356276-10-475349-2
1/24/2020 3:14:47 PM > IMEI B: 356276-10-475350-0
1/24/2020 3:14:47 PM > Bluetooth address: 98:B8:BA:CB:48:AA
1/24/2020 3:14:47 PM > Wi-Fi MAC address: 98:B8:BA:40:BE:83
1/24/2020 3:14:47 PM > SPC: 000000
1/24/2020 3:14:47 PM > --------------------------------------------------------------------------------
1/24/2020 3:14:47 PM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
1/24/2020 3:15:00 PM > Connecting to server...1/24/2020 3:15:02 PM > OK
1/24/2020 3:15:02 PM > Octopus smart card is present.
1/24/2020 3:15:02 PM > Checking smart card...1/24/2020 3:15:11 PM > OK
1/24/2020 3:15:11 PM > Username: charlesace
1/24/2020 3:15:11 PM > Authorizing...1/24/2020 3:15:13 PM > OK
1/24/2020 3:15:13 PM > Checking balance...1/24/2020 3:15:15 PM > OK
1/24/2020 3:15:15 PM > Checking operation...1/24/2020 3:15:19 PM > OK
1/24/2020 3:15:23 PM > Sending device information...1/24/2020 3:15:26 PM > OK
1/24/2020 3:15:26 PM > Get credits, needed for current operation...1/24/2020 3:15:29 PM > OK
1/24/2020 3:15:29 PM > Your balance: 100 credits.
1/24/2020 3:15:29 PM > To perform "Unlock" operation you need to have 100 credits.
1/24/2020 3:15:37 PM > Reading security area...1/24/2020 3:15:43 PM > OK
1/24/2020 3:15:43 PM > Backup saved to "X120EMW_356276104753492_24-01-2020_15-15-43.EEP"
1/24/2020 3:15:43 PM > Unlocking...1/24/2020 3:15:43 PM > OK
1/24/2020 3:15:45 PM > Writing security area...1/24/2020 3:15:49 PM > OK
1/24/2020 3:15:51 PM > Removing write protection...
1/24/2020 3:15:55 PM > Execute : 0x00F5
1/24/2020 3:15:55 PM > Writing cmd...
1/24/2020 3:15:55 PM > reading cmd...
1/24/2020 3:15:55 PM > Read: EXEC...1/24/2020 3:15:55 PM > OK
1/24/2020 3:15:55 PM > Reconnecting phone...
1/24/2020 3:15:55 PM > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
1/24/2020 3:16:16 PM > Phone found at port COM46
1/24/2020 3:16:16 PM > Mode: Emergency
1/24/2020 3:16:16 PM > Initializing flash...1/24/2020 3:16:18 PM > OK
1/24/2020 3:16:18 PM > Erasing part 1...
1/24/2020 3:16:22 PM > Execute : 0x00C1
1/24/2020 3:16:22 PM > Writing cmd...
1/24/2020 3:16:22 PM > reading cmd...
1/24/2020 3:16:23 PM > Read: EXEC...1/24/2020 3:16:23 PM > OK
1/24/2020 3:16:23 PM > Reconnecting phone...
1/24/2020 3:16:23 PM > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
1/24/2020 3:16:27 PM > Phone found at port COM46
1/24/2020 3:16:27 PM > Mode: Emergency
1/24/2020 3:16:27 PM > Initializing flash...1/24/2020 3:16:30 PM > OK
1/24/2020 3:16:33 PM > Restore write protection...1/24/2020 3:16:36 PM > OK
1/24/2020 3:16:36 PM > Erasing part 2...
1/24/2020 3:16:38 PM > Execute : 0x00F9
1/24/2020 3:16:38 PM > Writing cmd...
1/24/2020 3:16:39 PM > reading cmd...
1/24/2020 3:16:39 PM > Read: EXEC...1/24/2020 3:16:39 PM > OK
1/24/2020 3:16:39 PM > Phone successfully unlocked!
1/24/2020 3:16:39 PM > Please, reboot the phone manually.
1/24/2020 3:16:39 PM > Performed by 2.9.8 Software version.
1/24/2020 3:16:39 PM > Elapsed Time: 12:04:06 AM

Hello.

Please, download and install latest test Software version from the Support Area, after repeat Unlock operation again.

We've already released test Software version, why You didn't accept installation when Software provide it for You

i didnt see the notification, please my credit has been deducted

We've added You one more attempt already

unlock done and working now. octopus best in the world

Boss the same problem x120emw
 

Welcome to Octoplus/Octopus Box LG Software version 2.9.8
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: owusu3242
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM24
Selected baudrate: 115200
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10j-EEA-XX-SEP-12-2019+0
LAF Version: 1.1
Product ID: WI18S191022013999
IMEI: 356276-10-533935-8
Target operator: LAO
Hardware: rev_10
Battery level: 92%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-533935-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: owusu3242
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power"
buttons.
3. Hold "Vol+" until phone enter in Download mode, then press
"OK" button.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Erasing part 1...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power"
buttons.
3. Hold "Vol+" until phone enter in Download mode, then press
"OK" button.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Erasing part 2...OK
Phone successfully unlocked!
Please, reboot the phone manually.
Performed by 2.9.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM79
Selected baudrate: 0
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10j-EEA-XX-SEP-12-2019+0
LAF Version: 1.1
Product ID: WI18S191022013999
IMEI: 356276-10-533935-8
Target operator: LAO
Hardware: rev_10
Battery level: 93%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-533935-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: owusu3242
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "" operation you need to have 100 credits.
Performed by 2.9.8 Software version.
Connecting to server support2.octoplusbox.com:82...OK
Authorizing...OK
Connecting to server support2.octoplusbox.com:82...OK
Authorizing...OK
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM80
Selected baudrate: 115200
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10j-EEA-XX-SEP-12-2019+0
LAF Version: 1.1
Product ID: WI18S191022013999
IMEI: 356276-10-533935-8
Target operator: LAO
Hardware: rev_10
Battery level: 93%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-533935-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 2.9.8 Software version.
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM80
Selected baudrate: 115200
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable
(with 910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and
connect Micro USB cable.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10j-EEA-XX-SEP-12-2019+0
LAF Version: 1.1
Product ID: WI18S191022013999
IMEI: 356276-10-533935-8
Target operator: LAO
Hardware: rev_10
Battery level: 94%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-533935-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 2.9.8 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: owusu3242
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.

Hello.

Unfortuantely, there are two problems, first that You aren't able to install latest Software update 2.9.9. It was released two days ago! Is it so hard to accept isntallation request from the Software when You launch it?

The second one, You aren't able to read this thread attentive:

please i have downloaded the latest
 

please what should i do , i have downloaded

@joseph2003

Please repeat the Unlock operation once again, post here results.

i send you message no answer i unlock lm-x120emw with octopus my 100 credit gone
and the phone stuck on logo pleas

@ndongoafia77

Hello.

Please post here full Software log of Unlock operation, we will check it.

hellow pls hepl me 2 lg phone lm-x120emw after unlock hang - logo using lg software 3.0.1 one of them i repeted 2 times opration takes each time 100 creadit stil hango on loho pls me

@ninsomaliyed

Please post here full Software log of Unlock operation, we will check it.

STUCK ON LOGO AFTER UNLOCKING LMx120EMW
 

Welcome to Octoplus/Octopus Box LG Software version 3.0.1.01
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM24
Selected baudrate: 115200
Selected model: X120EMW
Selected USB connection type
Please, disconnect cable, reconnect battery, connect P999 cable (with
910k resistor)
or
Reconnect battery, press and hold "Vol+" for 10 seconds and connect
Micro USB cable.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Model ID: LM-X120EMW
Platform: mt6739
Android version: 9
SW version: LMX120EMWAT-64-V10j-EEA-XX-SEP-12-2019+0
LAF Version: 1.1
Product ID: WI18S191024012960
IMEI: 356276-10-586245-8
Target operator: LAO
Hardware: rev_10
Battery level: 80%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI A: 356276-10-586245-8
IMEI B: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Unlock operation
- you won't be able to restore the phone to it's initial state, so proceed at
your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: owusu3242
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 150 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...OK
Removing write protection...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Erasing part 2...
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Restore write protection...OK
Erasing part 2...
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Restore write protection...OK
Erasing part 2...
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
Phone found at port COM79
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Performed by 3.0.1.01 Software version.

Hello.

We added you one more attempt.

Please download and install latest test software version 3.0.1.02 from the Support Area (LG/TEST SOFTWARE/), put the phone into download mode then repeat the Unlock operation once again.