LM-X210APM Unlock Question [Answered]

[ndongoafia77]

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\18-02-2022_17-20-28.log" created.
2/18/2022 5:20:31 PM > Searching for server...
2/18/2022 5:20:33 PM > Trying to ping server...0
2/18/2022 5:20:34 PM > Trying to ping server...12/18/2022 5:20:34 PM > ok
2/18/2022 5:20:34 PM > Trying connect to server...
2/18/2022 5:20:35 PM > Searching installed cards...
2/18/2022 5:20:35 PM > Found card with s/n: 000084BD
2/18/2022 5:20:35 PM > Server check...
2/18/2022 5:20:36 PM > Server Check succesfull!
2/18/2022 5:20:36 PM > Server Check succesfull!
2/18/2022 5:20:39 PM > Welcome to Octoplus/Octopus Box LG Software version 3.1.6
2/18/2022 5:20:39 PM > Card S/N : 00000084BD
2/18/2022 5:20:51 PM > INI FUpdateInfo Done!
2/18/2022 5:20:51 PM > INI FShowUpdateInfo start
2/18/2022 5:20:51 PM > INI FShowUpdateInfo 1
2/18/2022 5:21:41 PM > --------------------------------------------------------------------------------
2/18/2022 5:21:41 PM > Connecting to server 0...2/18/2022 5:21:43 PM > Failed!
2/18/2022 5:21:43 PM > Coud not connect to the server!
2/18/2022 5:21:43 PM > Connecting to server 1...2/18/2022 5:21:44 PM > OK
2/18/2022 5:21:44 PM > Username: ndongoafia7754
2/18/2022 5:21:44 PM > Authorizing...2/18/2022 5:22:01 PM > OK
2/18/2022 5:22:01 PM > Checking balance...2/18/2022 5:22:04 PM > OK
2/18/2022 5:22:04 PM > Your balance: 100 credits.
2/18/2022 5:22:43 PM > --------------------------------------------------------------------------------
2/18/2022 5:22:43 PM > Transport: Connected
2/18/2022 5:22:44 PM > Authorized.
2/18/2022 5:22:46 PM > Work ID: 000000000243BE9C
2/18/2022 5:22:46 PM > Checking data...2/18/2022 5:22:47 PM > OK
2/18/2022 5:22:47 PM > Platform: LG Qualcomm
2/18/2022 5:22:47 PM > Selected port: COM31
2/18/2022 5:22:47 PM > Selected model: LMX210APM
2/18/2022 5:22:47 PM > Reading info...
2/18/2022 5:22:49 PM > Model ID: LM-X210APM
2/18/2022 5:22:49 PM > IMEI: 355437-10-693402-4
2/18/2022 5:22:49 PM > Android version: 8.1.0
2/18/2022 5:22:49 PM > Battery level: 91%
2/18/2022 5:22:49 PM > Mode: Normal
2/18/2022 5:22:49 PM > Firmware compiled date: Jul 08 2019
2/18/2022 5:22:49 PM > Firmware compiled time: 22:00:00
2/18/2022 5:22:49 PM > Firmware released date: Jul 25 2019
2/18/2022 5:22:49 PM > Firmware released time: 16:17:48
2/18/2022 5:22:49 PM > SW Version: 2/18/2022 5:22:49 PM > MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1.205920.1.212452.1
2/18/2022 5:22:49 PM > IMEI: 355437-10-693402-4
2/18/2022 5:22:50 PM > Bluetooth address: 7C:F3:1B:24:EE:4B
2/18/2022 5:22:50 PM > Wi-Fi MAC address: 7C:F3:1B:A74:47
2/18/2022 5:22:50 PM > SPC: 000000
2/18/2022 5:22:50 PM > Please, select Unlock Method!
2/18/2022 5:22:54 PM > Selected Unlock via wipe security
(with Unlock codes)
2/18/2022 5:22:54 PM > Unlocking...
2/18/2022 5:22:54 PM > Initializing ADB...2/18/2022 5:22:56 PM > OK
2/18/2022 5:22:56 PM > Waiting for phone...2/18/2022 5:22:57 PM > OK
2/18/2022 5:22:57 PM > Connecting to server 0...2/18/2022 5:23:00 PM > Failed!2/18/2022 5:23:00 PM > OK
2/18/2022 5:23:00 PM > Connecting to server 1...2/18/2022 5:23:01 PM > OK
2/18/2022 5:23:01 PM > Octopus smart card is present.
2/18/2022 5:23:01 PM > Checking smart card...2/18/2022 5:23:08 PM > OK
2/18/2022 5:23:08 PM > Username: ndongoafia7754
2/18/2022 5:23:08 PM > Authorizing...2/18/2022 5:23:14 PM > OK
2/18/2022 5:23:14 PM > Checking balance...2/18/2022 5:23:15 PM > OK
2/18/2022 5:23:15 PM > Checking operation...2/18/2022 5:23:19 PM > OK
2/18/2022 5:23:19 PM > Sending device information...2/18/2022 5:23:22 PM > OK
2/18/2022 5:23:22 PM > Get credits, needed for current operation...2/18/2022 5:23:24 PM > OK
2/18/2022 5:23:24 PM > Your balance: 100 credits.
2/18/2022 5:23:24 PM > To perform "Unlock" operation you need to have 100 credits.
2/18/2022 5:23:41 PM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
2/18/2022 5:23:44 PM > Reading QCN...
2/18/2022 5:23:44 PM > Send SPC...2/18/2022 5:23:45 PM > OK
2/18/2022 5:23:45 PM > Reading Mobile Property...2/18/2022 5:23:45 PM > OK
2/18/2022 5:23:45 PM > Reading Feature Mask...2/18/2022 5:23:45 PM > OK
2/18/2022 5:23:45 PM > Reading Roaming List 0...2/18/2022 5:23:45 PM > OK
2/18/2022 5:23:45 PM > Reading NV_Numbered Items...2/18/2022 5:25:52 PM > OK
2/18/2022 5:25:52 PM > Reading NV_Numbered SIM1 Items...2/18/2022 5:28:02 PM > OK
2/18/2022 5:28:02 PM > Reading NV_Numbered SIM2 Items...2/18/2022 5:30:11 PM > OK
2/18/2022 5:30:11 PM > Reading NV Items...2/18/2022 5:30:16 PM > OK
2/18/2022 5:30:16 PM > Reading EFS...2/18/2022 5:30:16 PM > OK
2/18/2022 5:30:16 PM > Reading Provisioning Items...2/18/2022 5:30:29 PM > OK
2/18/2022 5:30:29 PM > Reading QCN done!
2/18/2022 5:30:29 PM > Backup saved to "LMX210APM_355437106934024_18-02-2022_17-23-44.qcn"
2/18/2022 5:30:29 PM > Switching to Download mode...2/18/2022 5:30:54 PM > OK
2/18/2022 5:30:54 PM > Initializing flash...2/18/2022 5:30:57 PM > OK
2/18/2022 5:30:57 PM > Reading partitions...2/18/2022 5:31:12 PM > OK
2/18/2022 5:31:12 PM > Reading security area...2/18/2022 5:31:31 PM > OK
2/18/2022 5:31:31 PM > Backup saved to "LMX210APM_355437106934024_18-02-2022_17-30-29.SEC"
2/18/2022 5:31:31 PM > Writing security area...
2/18/2022 5:31:33 PM > Writing cmd...
2/18/2022 5:31:33 PM > reading cmd...
2/18/2022 5:31:36 PM > reading cmd...
2/18/2022 5:31:38 PM > reading cmd...
2/18/2022 5:31:40 PM > reading cmd...
2/18/2022 5:31:42 PM > reading cmd...
2/18/2022 5:31:45 PM > reading cmd...
2/18/2022 5:31:47 PM > reading cmd...
2/18/2022 5:31:49 PM > reading cmd...
2/18/2022 5:31:51 PM > reading cmd...
2/18/2022 5:31:53 PM > reading cmd...
2/18/2022 5:31:56 PM > reading cmd...
2/18/2022 5:31:58 PM > reading cmd...
2/18/2022 5:32:00 PM > reading cmd...
2/18/2022 5:32:02 PM > reading cmd...
2/18/2022 5:32:05 PM > reading cmd...
2/18/2022 5:32:07 PM > reading cmd...
2/18/2022 5:32:09 PM > reading cmd...
2/18/2022 5:32:11 PM > reading cmd...
2/18/2022 5:32:14 PM > reading cmd...
2/18/2022 5:32:16 PM > reading cmd...
2/18/2022 5:32:18 PM > reading cmd...2/18/2022 5:32:20 PM > OK
2/18/2022 5:32:20 PM > Switching to Normal mode...
2/18/2022 5:32:22 PM > Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
2/18/2022 5:36:06 PM > Found model LMX210AP* ÿh at port COM31
2/18/2022 5:36:06 PM > Send SPC...2/18/2022 5:36:07 PM > OK
2/18/2022 5:36:07 PM > Writing QCN...
2/18/2022 5:36:07 PM > Writing NV_Numbered Items...2/18/2022 5:36:47 PM > OK
2/18/2022 5:36:47 PM > Writing NV_Numbered SIM1 Items...2/18/2022 5:37:20 PM > OK
2/18/2022 5:37:20 PM > Writing NV_Numbered SIM2 Items...2/18/2022 5:37:56 PM > OK
2/18/2022 5:37:56 PM > Writing QCN done!
2/18/2022 5:37:56 PM > Connecting to server 0...2/18/2022 5:37:59 PM > Failed!2/18/2022 5:37:59 PM > OK
2/18/2022 5:37:59 PM > Connecting to server 1...2/18/2022 5:38:00 PM > OK
2/18/2022 5:38:00 PM > Octopus smart card is present.
2/18/2022 5:38:00 PM > Checking smart card...2/18/2022 5:38:07 PM > OK
2/18/2022 5:38:07 PM > Username: ndongoafia7754
2/18/2022 5:38:07 PM > Authorizing...2/18/2022 5:38:16 PM > OK
2/18/2022 5:38:16 PM > Checking balance...2/18/2022 5:38:18 PM > OK
2/18/2022 5:38:18 PM > Checking operation...2/18/2022 5:38:22 PM > OK
2/18/2022 5:38:22 PM > Sending device information...2/18/2022 5:38:24 PM > OK2/18/2022 5:38:29 PM > OK
2/18/2022 5:38:29 PM > Finalizing...2/18/2022 5:38:36 PM > Failed!
2/18/2022 5:38:36 PM > Error code: KLQWHCKAWF
2/18/2022 5:38:38 PM > Performed by 3.1.6 Software version.
2/18/2022 5:38:38 PM > Elapsed Time: 12:15:55 AM
2/18/2022 5:40:50 PM > Access violation at address 00C5316B in module 'OctoplusLG.exe'. Read of address 00000004

[Octopus support]

Hello.

We added your one more attempt.

Please, download and install latest Octoplus LG 3.1.7 Software version from Support Area (Path:/SOFTWARE/Octoplus LG/RELEASE SOFTWARE/install_octoplus_octopus_LG_3.1.7.exe)and repeat operation once again.

Then post here results. We will check it.

[ndongoafia77]

Welcome to Octoplus/Octopus Box LG Software version 3.1.7
Card S/N : 00000084BD
--------------------------------------------------------------------------------
Connecting to server 0...Failed!
Coud not connect to the server!
Connecting to server 1...OK
Username: ndongoafia7754
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 0000000002449BF1
Checking data...OK
Platform: LG Qualcomm
Selected port: COM289
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 000000-00-000000-0
Android version: 8.1.0
Battery level: 100%
Mode: Normal
Firmware compiled date: Jul 08 2019
Firmware compiled time: 22:00:00
Firmware released date: Jul 25 2019
Firmware released time: 16:17:48
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-
1.205920.1.212452.1
Bluetooth address: 7C:F3:1B:24:EE:4B
Wi-Fi MAC address: 7C:F3:1B:A74:47
SPC: 000000
Please, select Unlock Method!
Selected Unlock via wipe security
(with Unlock codes)
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server 0...Failed!OK
Connecting to server 1...OK
Octopus smart card is present.
Checking smart card...OK
Username: ndongoafia7754
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210APM_000000000000000_19-02-2022_
12-46-24.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "LMX210APM_000000000000000_19-02-2022_
12-55-30.SEC"
Writing security area...OK
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Found model LMX210AP* ÿh at port COM289
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server 0...Failed!OK
Connecting to server 1...OK
Octopus smart card is present.
Checking smart card...OK
Username: ndongoafia7754
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OKOK
Finalizing...Failed!
Error code: KLQWHCKAWF
Performed by 3.1.7 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...Failed!
Coud not connect to the server!
Connecting to server 1...OK
Username: ndongoafia7754
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.

[Octopus support]

We added your one more attempt.

You need write this security - 2/18/2022 5:31:31 PM > Backup saved to "LMX210APM_355437106934024_18-02-2022_17-30-29.SEC"

And then you can repeat Unlock operation once again. Post here results.