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Reload this Page LM-X210CM Unlock Question [Answered]
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Old 02-07-2022, 14:20   #1 (permalink)
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LM-X210CM Unlock Question [Answered]

no mmi after unlock phone work fine with call but no mmi to get internet
and to check balance
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File Type: jpg IMG_7297 8.jpg (20.0 KB, 8 views)
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Old 02-07-2022, 14:32   #2 (permalink)
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Hello.

Please, post here full Software log of Unlock operation. We'll check it.
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Old 02-07-2022, 14:41   #3 (permalink)
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Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\10-12-2021_16-36-56.log" created.
10/12/2021 16:37:00 > Searching for server...
10/12/2021 16:37:02 > Trying to ping server...0
10/12/2021 16:37:03 > Trying to ping server...110/12/2021 16:37:03 > ok
10/12/2021 16:37:03 > Trying connect to server...
10/12/2021 16:37:04 > Searching installed cards...
10/12/2021 16:37:04 > Found card with s/n: 00006C06
10/12/2021 16:37:04 > Server check...
10/12/2021 16:37:05 > Server Check succesfull!
10/12/2021 16:37:05 > Server Check succesfull!
10/12/2021 16:37:07 > Welcome to Octoplus/Octopus Box LG Software version 3.1.5.02
10/12/2021 16:37:07 > Card S/N : 0000006C06
10/12/2021 16:37:19 > INI FUpdateInfo Done!
10/12/2021 16:37:19 > INI FShowUpdateInfo start
10/12/2021 16:37:19 > INI FShowUpdateInfo 1
10/12/2021 16:38:51 > --------------------------------------------------------------------------------
10/12/2021 16:38:51 > Transport: Connected
10/12/2021 16:38:52 > Authorized.
10/12/2021 16:38:54 > Work ID: 0000000001F329C6
10/12/2021 16:38:55 > Checking data...10/12/2021 16:38:56 > OK
10/12/2021 16:38:56 > Platform: LG Qualcomm
10/12/2021 16:38:56 > Selected port: COM133
10/12/2021 16:38:56 > Selected model: LMX210CM
10/12/2021 16:38:56 > Reading info...
10/12/2021 16:38:58 > Model ID: LM-X210CM
10/12/2021 16:38:58 > IMEI: 355513-10-400361-4
10/12/2021 16:38:58 > Android version: 8.1.0
10/12/2021 16:38:58 > Battery level: 86%
10/12/2021 16:39:31 > Trying to enable Diagnostics ports...
10/12/2021 16:39:31 > Found model LMX210CM: ÿh at port COM133
10/12/2021 16:39:31 > Reading info...
10/12/2021 16:39:33 > Model ID: LM-X210CM
10/12/2021 16:39:33 > IMEI: 355513-10-400361-4
10/12/2021 16:39:33 > Android version: 8.1.0
10/12/2021 16:39:33 > Battery level: 86%
10/12/2021 16:39:34 > Mode: Normal
10/12/2021 16:39:34 > Firmware compiled date: Oct 24 2019
10/12/2021 16:39:34 > Firmware compiled time: 07:00:00
10/12/2021 16:39:34 > Firmware released date: Apr 1 2020
10/12/2021 16:39:34 > Firmware released time: 17:49:43
10/12/2021 16:39:34 > SW Version: 10/12/2021 16:39:34 > MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-1.220702.1.229846.1
10/12/2021 16:39:34 > IMEI: 355513-10-400361-4
10/12/2021 16:39:34 > Bluetooth address: 7C:F3:1B:01:4A:4B
10/12/2021 16:39:34 > Wi-Fi MAC address: 98:B8:BA:6F:4B:F7
10/12/2021 16:39:34 > SPC: 000000
10/12/2021 16:39:35 > Please, select Unlock Method!
10/12/2021 16:39:56 > Selected Unlock via SD Card
(with Unlock APK)
10/12/2021 16:39:56 > Unlock operation for LMX210CM will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
10/12/2021 16:40:30 > Connecting to server 0...10/12/2021 16:40:32 > OK
10/12/2021 16:40:32 > Octopus smart card is present.
10/12/2021 16:40:32 > Checking smart card...10/12/2021 16:40:38 > OK
10/12/2021 16:40:38 > Username:
10/12/2021 16:40:38 > Authorizing...10/12/2021 16:40:40 > Failed!
10/12/2021 16:40:40 > Login error: Wrong username!
10/12/2021 16:40:40 > Failed!
10/12/2021 16:40:40 > Performed by 3.1.5.02 Software version.
10/12/2021 16:40:40 > Elapsed Time: 0:01:49
10/12/2021 16:41:17 > --------------------------------------------------------------------------------
10/12/2021 16:41:17 > Connecting to server 0...10/12/2021 16:41:18 > OK
10/12/2021 16:41:18 > Username: edwarddominguez1
10/12/2021 16:41:18 > Authorizing...10/12/2021 16:41:23 > OK
10/12/2021 16:41:23 > Checking balance...10/12/2021 16:41:25 > OK
10/12/2021 16:41:25 > Your balance: 100 credits.
10/12/2021 16:41:30 > --------------------------------------------------------------------------------
10/12/2021 16:41:31 > Transport: Connected
10/12/2021 16:41:32 > Authorized.
10/12/2021 16:41:33 > Work ID: 0000000001F32A4B
10/12/2021 16:41:33 > Checking data...10/12/2021 16:41:34 > OK
10/12/2021 16:41:34 > Platform: LG Qualcomm
10/12/2021 16:41:34 > Selected port: COM133
10/12/2021 16:41:34 > Selected model: LMX210CM
10/12/2021 16:41:34 > Reading info...
10/12/2021 16:41:36 > Model ID: LM-X210CM
10/12/2021 16:41:36 > IMEI: 355513-10-400361-4
10/12/2021 16:41:36 > Android version: 8.1.0
10/12/2021 16:41:36 > Battery level: 87%
10/12/2021 16:41:36 > Mode: Normal
10/12/2021 16:41:36 > Firmware compiled date: Oct 24 2019
10/12/2021 16:41:36 > Firmware compiled time: 07:00:00
10/12/2021 16:41:36 > Firmware released date: Apr 1 2020
10/12/2021 16:41:36 > Firmware released time: 17:49:43
10/12/2021 16:41:36 > SW Version: 10/12/2021 16:41:36 > MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-1.220702.1.229846.1
10/12/2021 16:41:36 > IMEI: 355513-10-400361-4
10/12/2021 16:41:37 > Bluetooth address: 7C:F3:1B:01:4A:4B
10/12/2021 16:41:37 > Wi-Fi MAC address: 98:B8:BA:6F:4B:F7
10/12/2021 16:41:37 > SPC: 000000
10/12/2021 16:41:37 > Please, select Unlock Method!
10/12/2021 16:41:48 > Selected Unlock via SD Card
(with Unlock APK)
10/12/2021 16:41:48 > Unlock operation for LMX210CM will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
10/12/2021 16:41:50 > Connecting to server 0...10/12/2021 16:41:52 > OK
10/12/2021 16:41:52 > Octopus smart card is present.
10/12/2021 16:41:52 > Checking smart card...10/12/2021 16:41:59 > OK
10/12/2021 16:41:59 > Username: edwarddominguez1
10/12/2021 16:41:59 > Authorizing...10/12/2021 16:42:04 > OK
10/12/2021 16:42:04 > Checking balance...10/12/2021 16:42:05 > OK
10/12/2021 16:42:05 > Checking operation...10/12/2021 16:42:09 > OK
10/12/2021 16:42:09 > Sending device information...10/12/2021 16:42:12 > OK
10/12/2021 16:42:12 > Get credits, needed for current operation...10/12/2021 16:42:15 > OK
10/12/2021 16:42:15 > Your balance: 100 credits.
10/12/2021 16:42:15 > To perform "Unlock" operation you need to have 100 credits.
10/12/2021 16:42:25 > Prepairing loader...
10/12/2021 16:42:25 > Step 1...
10/12/2021 16:42:25 > Downloading...
10/12/2021 16:42:27 > Check FTP file List
10/12/2021 16:42:28 > FTP file List is obtained!
10/12/2021 16:42:28 > Step 2...
10/12/2021 16:42:28 > Extracting...
10/12/2021 16:42:29 > Step 3...
10/12/2021 16:42:29 > Initializing...
10/12/2021 16:42:30 > Copying on SD Card...
10/12/2021 16:42:30 > Found 2 portable devices
10/12/2021 16:42:30 > WPD_OBJECT_NAME: Fortune 2
10/12/2021 16:42:42 > transfer to F:
10/12/2021 16:43:32 > Switching to Download mode...10/12/2021 16:43:52 > OK
10/12/2021 16:43:52 > Initializing flash...10/12/2021 16:43:54 > OK
10/12/2021 16:43:55 > Platform: msm8937
10/12/2021 16:43:55 > SW version: 10/12/2021 16:43:55 > LMX210CMAT-01-V20n-310-150-APR-01-2020-ARB03+0
10/12/2021 16:43:55 > Android version: 8.1.0
10/12/2021 16:43:55 > LAF Version: 1.1
10/12/2021 16:43:55 > Product ID: VP01S191005005997
10/12/2021 16:43:55 > IMEI: 355513-10-400361-4
10/12/2021 16:43:55 > Target operator: CRK
10/12/2021 16:43:55 > Hardware: rev_11
10/12/2021 16:43:59 > Writing cmd...
10/12/2021 16:44:00 > reading cmd...
10/12/2021 16:44:00 > Read: EXEC...
10/12/2021 16:44:00 > Please, insert / reinsert SD Card into Phone. Then press "OK" button.
10/12/2021 16:44:24 > Writing cmd...
10/12/2021 16:44:25 > reading cmd...
10/12/2021 16:44:25 > Read: EXEC...
10/12/2021 16:44:29 > Reading partitions...
10/12/2021 16:44:29 > modem: #004000; #02FFFF
10/12/2021 16:44:29 > aboot: #030000; #030FFF
10/12/2021 16:44:29 > abootbak: #031000; #031FFF
10/12/2021 16:44:29 > tz: #032000; #032FFF
10/12/2021 16:44:29 > tzbak: #033000; #033FFF
10/12/2021 16:44:29 > sbl1: #034000; #0347FF
10/12/2021 16:44:29 > sbl1bak: #034800; #034FFF
10/12/2021 16:44:29 > rpm: #035000; #0353FF
10/12/2021 16:44:29 > rpmbak: #035400; #0357FF
10/12/2021 16:44:29 > devcfg: #035800; #035BFF
10/12/2021 16:44:29 > devcfgbak: #035C00; #035FFF
10/12/2021 16:44:29 > cmnlib: #036000; #0363FF
10/12/2021 16:44:29 > cmnlibbak: #036400; #0367FF
10/12/2021 16:44:29 > cmnlib64: #036800; #036BFF
10/12/2021 16:44:29 > cmnlib64bak: #036C00; #036FFF
10/12/2021 16:44:29 > keymaster: #037000; #0373FF
10/12/2021 16:44:29 > keymasterbak: #037400; #0377FF
10/12/2021 16:44:29 > spare1: #037800; #037BFF
10/12/2021 16:44:29 > spare2: #037C00; #037FFF
10/12/2021 16:44:29 > persistent: #038000; #0383FF
10/12/2021 16:44:29 > devinfo: #038400; #038BFF
10/12/2021 16:44:29 > spare3: #038C00; #03BFFF
10/12/2021 16:44:29 > modemst1: #03C000; #03CBFF
10/12/2021 16:44:29 > modemst2: #03CC00; #03D7FF
10/12/2021 16:44:29 > mcfg: #03D800; #03F7FF
10/12/2021 16:44:29 > fsc: #03F800; #03FBFF
10/12/2021 16:44:29 > ssd: #03FC00; #03FFFF
10/12/2021 16:44:29 > fsg: #040000; #040BFF
10/12/2021 16:44:29 > spare4: #040C00; #043FFF
10/12/2021 16:44:29 > dsp: #044000; #04BFFF
10/12/2021 16:44:29 > ftm: #04C000; #04FFFF
10/12/2021 16:44:29 > misc: #050000; #053FFF
10/12/2021 16:44:29 > drm: #054000; #057FFF
10/12/2021 16:44:29 > sns: #058000; #05BFFF
10/12/2021 16:44:29 > fota: #05C000; #060FFF
10/12/2021 16:44:29 > sec: #061000; #0613FF
10/12/2021 16:44:29 > keystore: #061400; #0617FF
10/12/2021 16:44:29 > rct: #061800; #061BFF
10/12/2021 16:44:29 > encrypt: #061C00; #061FFF
10/12/2021 16:44:29 > eksst: #062000; #0623FF
10/12/2021 16:44:29 > apdp: #062400; #0627FF
10/12/2021 16:44:29 > msadp: #062800; #062BFF
10/12/2021 16:44:29 > dpo: #062C00; #062FFF
10/12/2021 16:44:29 > DDR: #063000; #0633FF
10/12/2021 16:44:29 > spare5: #063400; #063FFF
10/12/2021 16:44:29 > boot: #064000; #073FFF
10/12/2021 16:44:29 > laf: #074000; #083FFF
10/12/2021 16:44:29 > lafbak: #084000; #093FFF
10/12/2021 16:44:29 > recovery: #094000; #0A3FFF
10/12/2021 16:44:29 > recoverybak: #0A4000; #0B3FFF
10/12/2021 16:44:29 > factory: #0B4000; #0CFFFF
10/12/2021 16:44:29 > raw_resources: #0D0000; #0D1FFF
10/12/2021 16:44:29 > raw_resourcesbak: #0D2000; #0D3FFF
10/12/2021 16:44:29 > persist: #0D4000; #0E3FFF
10/12/2021 16:44:29 > mpt: #0E4000; #0F3FFF
10/12/2021 16:44:29 > srtc: #0F4000; #0F7FFF
10/12/2021 16:44:29 > system: #0F8000; #7B7FFF
10/12/2021 16:44:29 > cache: #7B8000; #8B7FFF
10/12/2021 16:44:29 > userdata: #8B8000; #1D57FFF
10/12/2021 16:44:29 > grow: #1D58000; #1D59FDE
10/12/2021 16:44:29 > : #000000; #000000
10/12/2021 16:44:29 > Checking data...
10/12/2021 16:44:35 > Execute : 0x00D7
10/12/2021 16:44:35 > Writing cmd...
10/12/2021 16:44:35 > reading cmd...
10/12/2021 16:44:35 > Read: EXEC...
10/12/2021 16:44:47 > Connecting to phone...10/12/2021 16:44:50 > OK
10/12/2021 16:44:50 > Initializing flash...10/12/2021 16:44:53 > OK
10/12/2021 16:44:54 > ELF E01: 0019000000640000000000005D4A0000EF1800000000000002 00000002000000
10/12/2021 16:44:54 > Sending loader...
10/12/2021 16:45:05 > Execute : 0x00DD
10/12/2021 16:45:05 > Writing cmd...
10/12/2021 16:45:05 > reading cmd...
10/12/2021 16:45:07 > Read: EXEC...
10/12/2021 16:45:29 > Connecting to phone...
10/12/2021 16:45:45 > Please, perform the following steps:
1. Disconnect cable.
2. Power phone OFF and put it to Download mode.
3. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
10/12/2021 16:46:26 > Initializing flash...10/12/2021 16:46:29 > OK
10/12/2021 16:46:30 > Prepairing loader...
10/12/2021 16:46:33 > Executing loader...
10/12/2021 16:46:36 > Writing cmd...
10/12/2021 16:46:37 > reading cmd...
10/12/2021 16:46:39 > Read: EXEC...
10/12/2021 16:47:22 > Connecting to phone...10/12/2021 16:47:25 > OK
10/12/2021 16:47:25 > Initializing flash...10/12/2021 16:47:27 > OK
10/12/2021 16:47:29 > Initializing device...
10/12/2021 16:47:33 > dem size00000160
10/12/2021 16:47:33 > verifying hash 1
10/12/2021 16:47:33 > verifying hash 2
10/12/2021 16:47:33 > Hashes OK
10/12/2021 16:47:35 > Checking data...
10/12/2021 16:48:34 > dem size00000037
10/12/2021 16:48:35 > Calculating. Please Wait...
10/12/2021 16:49:19 > dem size00000618
10/12/2021 16:49:20 > Unlocking...
10/12/2021 16:49:31 > dem size00000036
10/12/2021 16:49:33 > Phone successfully unlocked!
10/12/2021 16:49:35 > Rebooting phone...
10/12/2021 16:49:35 > Warning: If your device ask for Unlock Code, after operation was completed, then You can perform Unlock operation via wipe security!
10/12/2021 16:49:35 > Performed by 3.1.5.02 Software version.
10/12/2021 16:49:36 > Elapsed Time: 0:08:06
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Old 02-07-2022, 14:52   #4 (permalink)
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Please, try to turn on ''airplane mode'' for 5-10 seconds, then turn off.
It may solve your problem.

Or simply try to restart your device.
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Old 02-07-2022, 14:56   #5 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Please, try to turn on ''airplane mode'' for 5-10 seconds, then turn off.
It may solve your problem.

Or simply try to restart your device.
i try this no work
i unlock phone diciembre client come today and problem was same day algo i posted this error
12-21-2021
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Old 02-07-2022, 15:09   #6 (permalink)
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Unfortunately, currently we don't have solution for your problem
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Old 02-07-2022, 15:20   #7 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Unfortunately, currently we don't have solution for your problem
developer please check this error in this phone because is a problem for us with
client..
and client use more internet today and phone without option to buy internet or check your balance is a little problem

thanks anyway
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Old 02-07-2022, 15:27   #8 (permalink)
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Try to use sim-card with another operator, it may solve your problem
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Old 02-07-2022, 15:33   #9 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Try to use sim-card with another operator, it may solve your problem

altice dial #100# no work error mmi
claro *122# mmi error no valid
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Old 02-07-2022, 15:50   #10 (permalink)
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We are sorry, but we don't have other solution for this issue.
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Old 02-09-2022, 09:41   #11 (permalink)
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Hello.

Maybe your problem will solved with reflash the phone, but, unfortunately, we don't have firmware for it.
Last edited by Octopus support; 02-09-2022 at 09:47.
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Old 02-10-2022, 09:23   #12 (permalink)
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Please, check your PM.
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