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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-25-2021, 11:51   #1 (permalink)
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LM-X220MB unlock not supported ??? [Answered]


Welcome to Octoplus/Octopus Box LG Software version 3.0.9
Card S/N :************
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM138
Selected model: LMX220MB
Reading info...
Model ID: LM-X220MB
IMEI: 358853-10-******-3
Android version: 9
Battery level: 86%
Mode: Normal
Firmware compiled date: Apr 03 2020
Firmware compiled time: 05:00:00
Firmware released date: Dec 2 2020
Firmware released time: 12:36:32
SW Version: MPSS.JO.3.0.c12-00051-8937_GENNS_PACK-1
IMEI: 358853-10-******-3
SPC: 000000
Performed by 3.0.9 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000007957A0
Checking data...OK
Platform: LG Qualcomm
Selected port: COM138
Selected model: LMX220MB
Reading info...
Model ID: LM-X220MB
IMEI: 358853-10-*******-3
Android version: 9
Battery level: 86%
Mode: Normal
Firmware compiled date: Apr 03 2020
Firmware compiled time: 05:00:00
Firmware released date: Dec 2 2020
Firmware released time: 12:36:32
SW Version: MPSS.JO.3.0.c12-00051-8937_GENNS_PACK-1
IMEI: 358853-10-*******-3
SPC: 000000
Unlock operation is currently not supported for your phone's
firmware.Failed!
Performed by 3.0.9 Software version.
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Old 01-25-2021, 13:34   #2 (permalink)
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Hello.

Unfortunately, Unlock operation is not supported for that phone with 9 android version.

Please, put the phone into Download mode and do Read info operation, post here log we will check it.
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Old 01-25-2021, 18:39   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Unfortunately, Unlock operation is not supported for that phone with 9 android version.

Please, put the phone into Download mode and do Read info operation, post here log we will check it.
Welcome to Octoplus/Octopus Box LG Software version 3.0.9
Card S/N : **********
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM148
Selected model: LMX220MB
Reading info...
Model ID: LM-X220MB
IMEI: 358853-10-******-3
Android version: 9
Battery level: 92%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX220MBAT-02-V20i-310-160-DEC-02-2020-ARB00
+0
Android version: 9
LAF Version: 1.1
Product ID: DD03S190912001933
IMEI: 358853-10-******-3
Target operator: LAO
Hardware: rev_10
Performed by 3.0.9 Software version.
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Old 01-26-2021, 08:38   #4 (permalink)
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Hello.

You can downgrade your android version 8.x and do Unlock operation. You can find firmware there.

Last edited by Octopus support; 01-26-2021 at 09:09.
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Old 09-07-2021, 01:43   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

You can downgrade your android version 8.x and do Unlock operation. You can find firmware there.
Its sure downgrade???
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Old 09-07-2021, 07:25   #6 (permalink)
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Quote:
luix83
Hello.

Please, put the phone into Download mode and do Read info operation, post here log we will check it.
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