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01-10-2022, 22:52
| #1 (permalink) |
| Freak Poster  Join Date: Nov 2008 Location: San Pedro Sula
Posts: 132
Member: 909015 Status: Offline Thanks Meter: 75 |  LM-X520HM Software version [Solved] Platform: mt6765 Code name: mmh4p Android version: 10 SW version: LMX520HMAT-01-V20a-704-01-NOV-04-2020+0 LAF Version: 1.1 Product ID: 98LGAN68CGGG00AGM IMEI: 355472-10-158938-2 Target operator: LAO Hardware: rev_10 Battery level: 40% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 355472-10-158938-2 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Checking operation...OK Connecting to phone... Initializing flash...OK Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Creating EEPROM backup...OK Connecting to phone... Initializing flash...OK Reading security area... Backup saved to "X520HM_355472101589382_10-01-2022_15-48-16.EEP" Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: Fabricio2020 Authorizing...OK Checking balance...OK Checking operation...Failed! Please update Software Version! Performed by 3.1.6 Software version. |
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01-11-2022, 08:35
| #2 (permalink) | |
| Product Supporter   Join Date: Jan 2019 Location: USA, New York
Posts: 10,166
Member: 2891705 Status: Offline Thanks Meter: 2,142 | Hello. Please, download and install latest test Software v. 3.1.6.02 from Support Area (Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.02.exe) Then repeat operation once again and post here results. We will check it. Note: Read attentive Software instructions. Quote:
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| The Following User Says Thank You to Octopus support For This Useful Post: |
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01-12-2022, 20:00
| #3 (permalink) |
| Freak Poster Join Date: Nov 2008 Location: San Pedro Sula
Posts: 132
Member: 909015 Status: Offline Thanks Meter: 75 | 200 Credit Consumed and still Locked Welcome to Octoplus/Octopus Box LG Software version 3.1.6.02 Card S/N : 0000046577 -------------------------------------------------------------------------------- Selected USB connection type Work ID: 00000000021A92AB Checking data...OK Platform: LG MTK Selected port: COM116 Selected baudrate: 921600 Selected model: X520HM Connecting to phone... Phone found at port COM56 Mode: Emergency Initializing flash...OK Model ID: LM-X520HM Platform: mt6765 Code name: mmh4p Android version: 10 SW version: LMX520HMAT-00-V20p-LAO-SP-NOV-04-2020+0 LAF Version: 1.1 Product ID: 98LGAN68CGGG00AGM IMEI: 355472-10-158938-2 Target operator: LAO Hardware: rev_10 Battery level: 78% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 355472-10-158938-2 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Checking operation...OK Connecting to phone... Initializing flash...OK Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Creating EEPROM backup...OK Connecting to phone... Initializing flash...OK Reading security area... Backup saved to "X520HM_355472101589382_12-01-2022_12-52-22.EEP" Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: Authorizing...Failed! Login error: Wrong username! Performed by 3.1.6.02 Software version. -------------------------------------------------------------------------------- Connecting to server 0...OK Username: Fabricio2020 Authorizing...OK Checking balance...OK Your balance: 100 credits. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 00000000021A930F Checking data...OK Platform: LG MTK Selected port: COM116 Selected baudrate: 921600 Selected model: X520HM Connecting to phone... Phone found at port COM56 Mode: Emergency Initializing flash...OK Model ID: LM-X520HM Platform: mt6765 Code name: mmh4p Android version: 10 SW version: LMX520HMAT-00-V20p-LAO-SP-NOV-04-2020+0 LAF Version: 1.1 Product ID: 98LGAN68CGGG00AGM IMEI: 355472-10-158938-2 Target operator: LAO Hardware: rev_10 Battery level: 78% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 355472-10-158938-2 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Checking operation...OK Connecting to phone... Initializing flash...OK Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Creating EEPROM backup...OK Connecting to phone... Initializing flash...OK Reading security area... Backup saved to "X520HM_355472101589382_12-01-2022_12-53-50.EEP" Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: Fabricio2020 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Unlocking...OK Writing security area... Connecting to phone... Initializing flash...OK Writing security area...OK Connecting to phone... Initializing flash...OK Reading partitions...OK Prepairing for change protect status... Connecting to phone... Initializing flash...OK Removing write protection...OK Connecting to phone... Initializing flash...OK Reading partitions...OK Erasing part 1...OK Connecting to phone... Initializing flash...OK Erasing part 2...OK Connecting to phone... Initializing flash...OK Reading partitions...OK Prepairing for change protect status... Connecting to phone... Initializing flash...OK Restore write protection...OK Connecting to phone... Initializing flash...OK Reading partitions...OK Phone successfully unlocked! Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum! Performed by 3.1.6.02 Software version. |
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01-13-2022, 08:52
| #4 (permalink) |
| Product Supporter  Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Hello. Please insert SIM card and record a video with phone's screen, where we can see that device is locked and phones SN/IMEI, then send us link with video we will check. Last edited by Octopus support; 01-13-2022 at 09:12. |
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01-13-2022, 16:16
| #5 (permalink) | |
| Freak Poster Join Date: Nov 2008 Location: San Pedro Sula
Posts: 132
Member: 909015 Status: Offline Thanks Meter: 75 | Video Quote:
https://streamable.com/0yodcw | |
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01-13-2022, 19:53
| #7 (permalink) | |
| Freak Poster Join Date: Nov 2008 Location: San Pedro Sula
Posts: 132
Member: 909015 Status: Offline Thanks Meter: 75 | Quote:
DONEEEEEEEEEE 100% Thank you | |
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| The Following User Says Thank You to fabrtz For This Useful Post: |
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