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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-17-2022, 12:10   #1 (permalink)
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LMX210APMAT unlock issue [Asnwered]


Welcome to Octoplus/Octopus Box LG Software version 3.1.8.01
Card S/N : 0000002918
--------------------------------------------------------------------------------
Work ID: 0000000001C528E3
Checking data...OK
Platform: LG Qualcomm
Selected port: COM55
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-155993-3
Android version: 8.1.0
Battery level: 100%
Mode: Normal
Firmware compiled date: Oct 24 2019
Firmware compiled time: 07:00:00
Firmware released date: Dec 4 2019
Firmware released time: 18:17:26
SW Version: MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-1.220702.1.229846.1
IMEI: 355437-10-155993-3
Bluetooth address: AC:F6:F7:2D:AD:A0
Wi-Fi MAC address: 64:C2E:98:20:93
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: Dubr509
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 140 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20l-310-410-DEC-04-2019-ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190511006939
IMEI: 355437-10-155993-3
Target operator: ATT
Hardware: rev_10
Failed!
Please, perform the following steps:
1. Connect SD card via SD card reader to PC.
2. Put phone into Download mode manually.
3. Repeat Unlock operation.
Rebooting phone...
Performed by 3.1.8.01 Software version.
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Old 05-17-2022, 12:23   #2 (permalink)
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Hello

Have you tried to do this steps?

1. Connect SD card via SD card reader to PC.
2. Put phone into Download mode manually.
3. Repeat Unlock operation.
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Old 05-17-2022, 17:13   #3 (permalink)
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Another problem persist

Quote:
Originally Posted by Octopus support View Post
Hello

Have you tried to do this steps?

1. Connect SD card via SD card reader to PC.
2. Put phone into Download mode manually.
3. Repeat Unlock operation.
Welcome to Octoplus/Octopus Box LG Software version 3.1.8.01
Card S/N : 0000002918
--------------------------------------------------------------------------------
Work ID: 0000000001C544D4
Checking data...OK
Platform: LG Qualcomm
Selected port: COM116
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-155993-3
Android version: 8.1.0
Battery level: 100%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20l-310-410-DEC-04-2019-ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190511006939
IMEI: 355437-10-155993-3
Target operator: ATT
Hardware: rev_10
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: Dubr509
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 140 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Can't found Micro SD cards
Please, connect Micro SD card to PC then repeat operation again.

NOTE: SD card must be formatted in FAT or FAT32 file system and size
must be lower than 32 GB!
Failed!
Rebooting phone...
Performed by 3.1.8.01 Software version.
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Old 05-17-2022, 22:03   #4 (permalink)
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Hello.

Does the phone ask for unlock code or it have device lock APK?
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Old 05-18-2022, 04:40   #5 (permalink)
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for info

Quote:
Originally Posted by Octopus box View Post
Hello.

Does the phone ask for unlock code or it have device lock APK?
phone apps lock lock by att carrier .
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Old 05-18-2022, 08:51   #6 (permalink)
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Hello.

Please, repeat Unlock operation via SD card method follow software manual.

Quote:
NOTE: SD card must be formatted in FAT or FAT32 file system and size
must be lower than 32 GB!
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Old 05-18-2022, 17:46   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, repeat Unlock operation via SD card method follow software manual.
already do that how many times i supposed to format this sd octopus begin pissed me off
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