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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-10-2021, 12:58   #1 (permalink)
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Location: Egypt
Age: 28
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LMX410tk unlock fail [Answered]


hang on step 1
Here Is The Log

Welcome to Octoplus/Octopus Box LG Software version 3.1.0.01
Card S/N : 00000031D0
--------------------------------------------------------------------------------
Work ID: 0000000000DB7816
Checking data...OK
Platform: LG Qualcomm
Selected port: COM106
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 58%
Mode: Normal
Firmware compiled date: Oct 24 2019
Firmware compiled time: 07:00:00
Firmware released date: Mar 30 2020
Firmware released time: 11:34:44
SW Version: MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-
1.220702.1.229846.1
IMEI: 353855-09-384720-0
SPC: 000000
Unlock operation for LMX410TK will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...Failed!
Login error: Wrong password!
Failed!
Performed by 3.1.0.01 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: Gsm4supers
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 0000000000DB7832
Checking data...OK
Platform: LG Qualcomm
Selected port: COM106
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 58%
Mode: Normal
Firmware compiled date: Oct 24 2019
Firmware compiled time: 07:00:00
Firmware released date: Mar 30 2020
Firmware released time: 11:34:44
SW Version: MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-
1.220702.1.229846.1
IMEI: 353855-09-384720-0
SPC: 000000
Unlock operation for LMX410TK will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Performed by 3.1.0.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DB78CD
Checking data...OK
Platform: LG Qualcomm
Selected port: COM28
Selected model: LMX410TK
Reading info...Failed!
Port busy
Performed by 3.1.0.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DB78D6
Checking data...OK
Platform: LG Qualcomm
Selected port: COM28
Selected model: LMX410TK
Reading info...Failed!
Port busy
Performed by 3.1.0.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DB7988
Checking data...OK
Platform: LG Qualcomm
Selected port: COM28
Selected model: LMX410TK
Reading info...Failed!
Port busy
Performed by 3.1.0.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DB799F
Checking data...OK
Platform: LG Qualcomm
Selected port: COM106
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 60%
Mode: Normal
Firmware compiled date: Oct 24 2019
Firmware compiled time: 07:00:00
Firmware released date: Mar 30 2020
Firmware released time: 11:34:44
SW Version: MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-
1.220702.1.229846.1
IMEI: 353855-09-384720-0
SPC: 000000
Unlock operation for LMX410TK will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Performed by 3.1.0.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DB7AA2
Checking data...OK
Platform: LG Qualcomm
Selected port: COM106
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 60%
Mode: Normal
Firmware compiled date: Oct 24 2019
Firmware compiled time: 07:00:00
Firmware released date: Mar 30 2020
Firmware released time: 11:34:44
SW Version: MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-
1.220702.1.229846.1
IMEI: 353855-09-384720-0
SPC: 000000
Unlock operation for LMX410TK will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Performed by 3.1.0.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DB7B77
Checking data...OK
Platform: LG Qualcomm
Selected port: COM106
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 61%
Mode: Normal
Firmware compiled date: Oct 24 2019
Firmware compiled time: 07:00:00
Firmware released date: Mar 30 2020
Firmware released time: 11:34:44
SW Version: MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-
1.220702.1.229846.1
IMEI: 353855-09-384720-0
SPC: 000000
Unlock operation for LMX410TK will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Performed by 3.1.0.01 Software version.
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Old 04-10-2021, 14:57   #2 (permalink)
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Join Date: Mar 2009
Location: jamaica
Posts: 463
Member: 1000658
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Thanks Meter: 69
same problem with x210apm on latest software
  Reply With Quote
Old 04-10-2021, 15:45   #3 (permalink)
Freak Poster
 
Join Date: Mar 2016
Location: Egypt
Age: 28
Posts: 103
Member: 2548002
Status: Offline
Thanks Meter: 13
in software instructons say connect in transfer mode i try to connect in dm mode and complete this step now after all finish say fail here is the log


Welcome to Octoplus/Octopus Box LG Software version 3.1.0.01
Card S/N : 00000031D0
--------------------------------------------------------------------------------
Work ID: 0000000000DBB08B
Checking data...OK
Platform: LG Qualcomm
Selected port: COM32
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 92%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX410TKAT-01-V20l-310-260-MAR-30-2020-ARB00+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CB47S180717003249
IMEI: 353855-09-384720-0
Target operator: LAO
Hardware: rev_10
Unlock operation for LMX410TK will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...Failed!
Login error: Wrong password!
Failed!
Rebooting phone...
Performed by 3.1.0.01 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: Gsm4supers
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 0000000000DBB0E2
Checking data...OK
Platform: LG Qualcomm
Selected port: COM32
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 92%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX410TKAT-01-V20l-310-260-MAR-30-2020-ARB00+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CB47S180717003249
IMEI: 353855-09-384720-0
Target operator: LAO
Hardware: rev_10
Unlock operation for LMX410TK will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Failed!
Rebooting phone...
Performed by 3.1.0.01 Software version.
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Old 04-10-2021, 16:08   #4 (permalink)
Product Supporter
 
Octopus support's Avatar
 
Join Date: Jan 2019
Location: USA, New York
Posts: 10,163
Member: 2891705
Status: Offline
Thanks Meter: 2,142
Hello.

Please repeat the operation once again with latest software version and post here results.
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Old 04-10-2021, 16:47   #5 (permalink)
Freak Poster
 
Join Date: Mar 2016
Location: Egypt
Age: 28
Posts: 103
Member: 2548002
Status: Offline
Thanks Meter: 13
same error



Welcome to Octoplus/Octopus Box LG Software version 3.1.1.03
Card S/N : 00000031D0
--------------------------------------------------------------------------------
Work ID: 0000000000DBC65B
Checking data...OK
Platform: LG Qualcomm
Selected port: COM32
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 100%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX410TKAT-01-V20l-310-260-MAR-30-2020-ARB00
+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CB47S180717003249
IMEI: 353855-09-384720-0
Target operator: LAO
Hardware: rev_10
Unlock operation for LMX410TK will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...Failed!
Login error: Wrong password!
Failed!
Rebooting phone...
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DBC679
Checking data...OK
Platform: LG Qualcomm
Selected port: COM28
Selected model: LMX410TK
Reading info...Failed!
Port busy
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DBC6A8
Checking data...OK
Platform: LG Qualcomm
Selected port: COM28
Selected model: LMX410TK
Reading info...Failed!
Port busy
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DBC6AF
Checking data...OK
Platform: LG Qualcomm
Selected port: COM32
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353855-09-384720-0
Android version: 8.1.0
Battery level: 100%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX410TKAT-01-V20l-310-260-MAR-30-2020-ARB00
+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CB47S180717003249
IMEI: 353855-09-384720-0
Target operator: LAO
Hardware: rev_10
Unlock operation for LMX410TK will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: Gsm4supers
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Failed!
Rebooting phone...
Performed by 3.1.1.03 Software version.
  Reply With Quote
Old 04-12-2021, 09:39   #6 (permalink)
Product Supporter
 
Octopus support's Avatar
 
Join Date: Jan 2019
Location: USA, New York
Posts: 10,163
Member: 2891705
Status: Offline
Thanks Meter: 2,142
Hello.

Please repeat the operation once again and post here results.
  Reply With Quote
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