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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-11-2020, 11:41   #1 (permalink)
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ms345 unlock question [Answered]


plz i want to refunded credits



unlock phone ms345 .. unlock ok but not notwork ..try flash phone but still not notwork


thanks
Welcome to Octoplus/Octopus Box LG Software version 3.0.2

--------------------------------------------------------------------------------
Connecting to server ...OK
Username: 2i1deq2
Authorizing...OK
Checking balance...OK
Your balance: 150 credits.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM165
Selected model: MS345
Reading info...
Model ID: LGMS345
IMEI: 354626-07-626015-1
Android version: 5.1.1
Battery level: 97%
Mode: Normal
Performed by 3.0.2 Software version.



user credit 2i1deq2
 
Old 07-11-2020, 12:50   #2 (permalink)
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Hello.

Please post here full Software log of Unlock operation, we will check it.

Quote:
You can find Software log here: C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG folder.
 
Old 07-11-2020, 13:26   #3 (permalink)
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Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\09-07-2020_19-39-29.log" created.
7/9/2020 7:39:32 PM > Searching for server...
7/9/2020 7:39:33 PM > Trying to ping server...7/9/2020 7:39:33 PM > ok
7/9/2020 7:39:33 PM > Trying connect to server...
7/9/2020 7:39:33 PM > Searching installed cards...
7/9/2020 7:39:33 PM > Found card with s/n: 100026170
7/9/2020 7:39:33 PM > Server check...
7/9/2020 7:39:34 PM > Server Check succesfull!
7/9/2020 7:39:34 PM > Server Check succesfull!
7/9/2020 7:39:37 PM > Welcome to Octoplus/Octopus Box LG Software version 3.0.2
7/9/2020 7:39:37 PM > Card S/N : 0100026170
7/9/2020 7:39:49 PM > INI FUpdateInfo Done!
7/9/2020 7:39:49 PM > INI FShowUpdateInfo start
7/9/2020 7:39:49 PM > INI FShowUpdateInfo 1
7/9/2020 7:40:35 PM > --------------------------------------------------------------------------------
7/9/2020 7:40:35 PM > Connecting to server ...7/9/2020 7:40:36 PM > OK
7/9/2020 7:40:36 PM > Username: 2i1deq2
7/9/2020 7:40:36 PM > Authorizing...7/9/2020 7:40:37 PM > OK
7/9/2020 7:40:37 PM > Checking balance...7/9/2020 7:40:38 PM > OK
7/9/2020 7:40:39 PM > Your balance: 250 credits.
7/9/2020 7:40:49 PM > --------------------------------------------------------------------------------
7/9/2020 7:40:49 PM > Checking data...7/9/2020 7:40:50 PM > OK
7/9/2020 7:40:50 PM > Platform: LG Qualcomm
7/9/2020 7:40:50 PM > Selected port: COM165
7/9/2020 7:40:50 PM > Selected model: MS345
7/9/2020 7:40:50 PM > Reading info...
7/9/2020 7:40:51 PM > Model ID: LGMS345
7/9/2020 7:40:51 PM > IMEI: 354626-07-626015-1
7/9/2020 7:40:51 PM > Android version: 5.1.1
7/9/2020 7:40:51 PM > Battery level: 100%
7/9/2020 7:40:52 PM > Mode: Normal
7/9/2020 7:40:52 PM > Firmware compiled date: May 11 2015
7/9/2020 7:40:52 PM > Firmware compiled time: 00:00:00
7/9/2020 7:40:52 PM > Firmware released date: Feb 26 2016
7/9/2020 7:40:52 PM > Firmware released time: 09:20:57
7/9/2020 7:40:52 PM > SW Version: 7/9/2020 7:40:52 PM > MPSS.DPM.2.0.c11-00021-M8936FAAAANUZM-1.19638.1.19833.1
7/9/2020 7:40:52 PM > IMEI: 354626-07-626015-1
7/9/2020 7:40:52 PM > SPC: 000000
7/9/2020 7:40:52 PM > Checking root access...
7/9/2020 7:40:52 PM > Initializing ADB...7/9/2020 7:40:54 PM > OK
7/9/2020 7:40:54 PM > Waiting for phone...7/9/2020 7:40:56 PM > OK
7/9/2020 7:41:00 PM > Phone is already rooted.
7/9/2020 7:41:04 PM > --------------------------------------------------------------------------------
7/9/2020 7:41:04 PM > Connecting to server...7/9/2020 7:41:05 PM > OK
7/9/2020 7:41:05 PM > Octopus smart card is present.
7/9/2020 7:41:05 PM > Checking smart card...7/9/2020 7:41:10 PM > OK
7/9/2020 7:41:10 PM > Username: 2i1deq2
7/9/2020 7:41:10 PM > Authorizing...7/9/2020 7:41:12 PM > OK
7/9/2020 7:41:12 PM > Checking balance...7/9/2020 7:41:13 PM > OK
7/9/2020 7:41:13 PM > Checking operation...7/9/2020 7:41:15 PM > OK
7/9/2020 7:41:15 PM > Sending device information...7/9/2020 7:41:17 PM > OK
7/9/2020 7:41:17 PM > Get credits, needed for current operation...7/9/2020 7:41:18 PM > OK
7/9/2020 7:41:18 PM > Your balance: 250 credits.
7/9/2020 7:41:18 PM > To perform "Unlock" operation you need to have 100 credits.
7/9/2020 7:41:21 PM > Sending data to server...
7/9/2020 7:41:21 PM > Sending exploit...7/9/2020 7:41:21 PM > OK
7/9/2020 7:41:21 PM > Executing exploit...7/9/2020 7:41:28 PM > OK
7/9/2020 7:41:28 PM > Calculating. Please Wait...7/9/2020 7:43:24 PM > OK
7/9/2020 7:43:24 PM > Calculating. Please Wait...7/9/2020 7:43:41 PM > OK
7/9/2020 7:43:41 PM > Executing exploit...7/9/2020 7:43:48 PM > OK
7/9/2020 7:43:48 PM > Unlocking...
7/9/2020 7:44:21 PM > Phone successfully unlocked!
7/9/2020 7:44:21 PM > Rebooting phone...
7/9/2020 7:44:21 PM > Performed by 3.0.2 Software version.
7/9/2020 7:44:22 PM > Elapsed Time: 12:03:33 AM
7/9/2020 7:49:41 PM > --------------------------------------------------------------------------------
7/9/2020 7:49:41 PM > Platform: LG Qualcomm
7/9/2020 7:49:41 PM > Selected port: COM165
7/9/2020 7:49:41 PM > Selected model: MS345
7/9/2020 7:49:41 PM > Reading info...
7/9/2020 7:49:43 PM > Model ID: LGMS345
7/9/2020 7:49:43 PM > IMEI: 354626-07-626015-1
7/9/2020 7:49:43 PM > Android version: 5.1.1
7/9/2020 7:49:43 PM > Battery level: 100%
7/9/2020 7:49:43 PM > Mode: Normal
7/9/2020 7:49:43 PM > Firmware compiled date: May 11 2015
7/9/2020 7:49:43 PM > Firmware compiled time: 00:00:00
7/9/2020 7:49:43 PM > Firmware released date: Feb 26 2016
7/9/2020 7:49:43 PM > Firmware released time: 09:20:57
7/9/2020 7:49:43 PM > SW Version: 7/9/2020 7:49:43 PM > MPSS.DPM.2.0.c11-00021-M8936FAAAANUZM-1.19638.1.19833.1
7/9/2020 7:49:43 PM > IMEI: 354626-07-626015-1
7/9/2020 7:49:43 PM > SPC: 000000
7/9/2020 7:49:43 PM > Performed by 3.0.2 Software version.
7/9/2020 7:49:44 PM > Elapsed Time: 12:00:03 AM
7/9/2020 7:55:13 PM > --------------------------------------------------------------------------------
7/9/2020 7:55:13 PM > Connecting to server ...7/9/2020 7:55:14 PM > OK
7/9/2020 7:55:14 PM > Username: 2i1deq2
7/9/2020 7:55:14 PM > Authorizing...7/9/2020 7:55:16 PM > OK
7/9/2020 7:55:16 PM > Checking balance...7/9/2020 7:55:17 PM > OK
7/9/2020 7:55:17 PM > Your balance: 150 credits.
7/9/2020 7:57:50 PM > --------------------------------------------------------------------------------
7/9/2020 7:57:50 PM > Checking data...7/9/2020 7:57:51 PM > OK
7/9/2020 7:57:51 PM > Platform: LG Qualcomm
7/9/2020 7:57:51 PM > Selected port: COM3
7/9/2020 7:57:51 PM > Selected model: MS323
7/9/2020 7:57:51 PM > Reading info...7/9/2020 7:57:51 PM > Failed!
7/9/2020 7:57:51 PM > Port busy
7/9/2020 7:57:51 PM > Performed by 3.0.2 Software version.
7/9/2020 7:57:52 PM > Elapsed Time: 12:00:02 AM
7/9/2020 7:57:59 PM > --------------------------------------------------------------------------------
7/9/2020 7:57:59 PM > Checking data...7/9/2020 7:58:00 PM > OK
7/9/2020 7:58:00 PM > Platform: LG Qualcomm
7/9/2020 7:58:00 PM > Selected port: COM165
7/9/2020 7:58:00 PM > Selected model: MS323
7/9/2020 7:58:00 PM > Reading info...
7/9/2020 7:58:02 PM > Model ID: LGMS345
7/9/2020 7:58:02 PM > Incompatible model ID!
7/9/2020 7:58:05 PM > IMEI: 354626-07-626015-1
7/9/2020 7:58:05 PM > Android version: 5.1.1
7/9/2020 7:58:05 PM > Battery level: 100%
7/9/2020 7:58:14 PM > Trying to enable Diagnostics ports...
7/9/2020 7:58:14 PM > Found model EAAAANVZ: ?d at port COM165
7/9/2020 7:58:14 PM > Unlocking...
7/9/2020 7:58:15 PM > Reading QCN...
7/9/2020 7:58:15 PM > Send SPC...7/9/2020 7:58:16 PM > OK
7/9/2020 7:58:16 PM > Reading Mobile Property...7/9/2020 7:58:16 PM > OK
7/9/2020 7:58:16 PM > Reading Feature Mask...7/9/2020 7:58:16 PM > OK
7/9/2020 7:58:16 PM > Reading Roaming List 0...7/9/2020 7:58:16 PM > OK
7/9/2020 7:58:16 PM > Reading NV_Numbered Items...7/9/2020 7:59:31 PM > OK
7/9/2020 7:59:31 PM > Reading NV_Numbered SIM1 Items...7/9/2020 8:00:28 PM > OK
7/9/2020 8:00:28 PM > Reading NV_Numbered SIM2 Items...7/9/2020 8:01:31 PM > OK
7/9/2020 8:01:31 PM > Reading NV Items...7/9/2020 8:01:33 PM > OK
7/9/2020 8:01:33 PM > Reading EFS...7/9/2020 8:01:33 PM > OK
7/9/2020 8:01:33 PM > Reading Provisioning Items...7/9/2020 8:01:41 PM > OK
7/9/2020 8:01:41 PM > Reading QCN done!
7/9/2020 8:01:41 PM > Backup saved to "MS323_354626076260151_09-07-2020_19-58-15.qcn"
7/9/2020 8:01:41 PM > Do you want to create security backup?
7/9/2020 8:01:47 PM > Switching to Download mode...7/9/2020 8:02:13 PM > OK
7/9/2020 8:02:13 PM > Initializing flash...7/9/2020 8:02:15 PM > OK
7/9/2020 8:02:15 PM > Reading partitions...7/9/2020 8:02:15 PM > OK
7/9/2020 8:02:15 PM > Detecting writing method...7/9/2020 8:02:16 PM > OK
7/9/2020 8:02:16 PM > Reading security area...7/9/2020 8:02:16 PM > OK
7/9/2020 8:02:16 PM > Backup saved to "MS323_354626076260151_09-07-2020_20-01-47.SEC"
7/9/2020 8:02:16 PM > Switching to Normal mode...
7/9/2020 8:02:52 PM > Found model EAAAANVZ: ?d at port COM165
7/9/2020 8:02:54 PM > Writing security area...7/9/2020 8:02:55 PM > OK
7/9/2020 8:02:55 PM > Rebooting phone...
7/9/2020 8:03:32 PM > Found model EAAAANVZ: ?d at port COM165
7/9/2020 8:03:32 PM > Phone successfully unlocked!
7/9/2020 8:03:32 PM > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
7/9/2020 8:03:32 PM > Performed by 3.0.2 Software version.
7/9/2020 8:03:32 PM > Elapsed Time: 12:05:33 AM
7/9/2020 8:17:00 PM > --------------------------------------------------------------------------------
7/9/2020 8:17:00 PM > Connecting to server ...7/9/2020 8:17:01 PM > OK
7/9/2020 8:17:01 PM > Username: 2i1deq2
7/9/2020 8:17:01 PM > Authorizing...7/9/2020 8:17:03 PM > OK
7/9/2020 8:17:03 PM > Checking balance...7/9/2020 8:17:04 PM > OK
7/9/2020 8:17:04 PM > Your balance: 150 credits.
7/9/2020 8:35:55 PM > --------------------------------------------------------------------------------
7/9/2020 8:35:55 PM > Connecting to server ...7/9/2020 8:35:57 PM > OK
7/9/2020 8:35:57 PM > Username: 2i1deq2
7/9/2020 8:35:57 PM > Authorizing...7/9/2020 8:35:58 PM > OK
7/9/2020 8:35:58 PM > Checking balance...7/9/2020 8:35:59 PM > OK
7/9/2020 8:35:59 PM > Your balance: 150 credits.
7/9/2020 8:36:09 PM > Connecting to server support2.octoplusbox.com:82...7/9/2020 8:36:10 PM > OK
7/9/2020 8:36:10 PM > Authorizing...7/9/2020 8:36:11 PM > OK
 
Old 07-11-2020, 13:37   #4 (permalink)
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Please download and install latest test software version 3.0.2.04 from the Support Area (LG/TEST SOFTWARE/), then repeat the Unlock operation once again. No need credits for repeat operation.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
If the problem is still remain, please make a video where we can see that phone in lock state and post here link, we will check.
 
Old 07-13-2020, 12:22   #5 (permalink)
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AND OLD

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\09-07-2020_19-39-29.log" created.
7/9/2020 7:39:32 PM > Searching for server...
7/9/2020 7:39:33 PM > Trying to ping server...7/9/2020 7:39:33 PM > ok
7/9/2020 7:39:33 PM > Trying connect to server...
7/9/2020 7:39:33 PM > Searching installed cards...
7/9/2020 7:39:33 PM > Found card with s/n: 100026170
7/9/2020 7:39:33 PM > Server check...
7/9/2020 7:39:34 PM > Server Check succesfull!
7/9/2020 7:39:34 PM > Server Check succesfull!
7/9/2020 7:39:37 PM > Welcome to Octoplus/Octopus Box LG Software version 3.0.2
7/9/2020 7:39:37 PM > Card S/N : 0100026170
7/9/2020 7:39:49 PM > INI FUpdateInfo Done!
7/9/2020 7:39:49 PM > INI FShowUpdateInfo start
7/9/2020 7:39:49 PM > INI FShowUpdateInfo 1
7/9/2020 7:40:35 PM > --------------------------------------------------------------------------------
7/9/2020 7:40:35 PM > Connecting to server ...7/9/2020 7:40:36 PM > OK
7/9/2020 7:40:36 PM > Username: 2i1deq2
7/9/2020 7:40:36 PM > Authorizing...7/9/2020 7:40:37 PM > OK
7/9/2020 7:40:37 PM > Checking balance...7/9/2020 7:40:38 PM > OK
7/9/2020 7:40:39 PM > Your balance: 250 credits.
7/9/2020 7:40:49 PM > --------------------------------------------------------------------------------
7/9/2020 7:40:49 PM > Checking data...7/9/2020 7:40:50 PM > OK
7/9/2020 7:40:50 PM > Platform: LG Qualcomm
7/9/2020 7:40:50 PM > Selected port: COM165
7/9/2020 7:40:50 PM > Selected model: MS345
7/9/2020 7:40:50 PM > Reading info...
7/9/2020 7:40:51 PM > Model ID: LGMS345
7/9/2020 7:40:51 PM > IMEI: 354626-07-626015-1
7/9/2020 7:40:51 PM > Android version: 5.1.1
7/9/2020 7:40:51 PM > Battery level: 100%
7/9/2020 7:40:52 PM > Mode: Normal
7/9/2020 7:40:52 PM > Firmware compiled date: May 11 2015
7/9/2020 7:40:52 PM > Firmware compiled time: 00:00:00
7/9/2020 7:40:52 PM > Firmware released date: Feb 26 2016
7/9/2020 7:40:52 PM > Firmware released time: 09:20:57
7/9/2020 7:40:52 PM > SW Version: 7/9/2020 7:40:52 PM > MPSS.DPM.2.0.c11-00021-M8936FAAAANUZM-1.19638.1.19833.1
7/9/2020 7:40:52 PM > IMEI: 354626-07-626015-1
7/9/2020 7:40:52 PM > SPC: 000000
7/9/2020 7:40:52 PM > Checking root access...
7/9/2020 7:40:52 PM > Initializing ADB...7/9/2020 7:40:54 PM > OK
7/9/2020 7:40:54 PM > Waiting for phone...7/9/2020 7:40:56 PM > OK
7/9/2020 7:41:00 PM > Phone is already rooted.
7/9/2020 7:41:04 PM > --------------------------------------------------------------------------------
7/9/2020 7:41:04 PM > Connecting to server...7/9/2020 7:41:05 PM > OK
7/9/2020 7:41:05 PM > Octopus smart card is present.
7/9/2020 7:41:05 PM > Checking smart card...7/9/2020 7:41:10 PM > OK
7/9/2020 7:41:10 PM > Username: 2i1deq2
7/9/2020 7:41:10 PM > Authorizing...7/9/2020 7:41:12 PM > OK
7/9/2020 7:41:12 PM > Checking balance...7/9/2020 7:41:13 PM > OK
7/9/2020 7:41:13 PM > Checking operation...7/9/2020 7:41:15 PM > OK
7/9/2020 7:41:15 PM > Sending device information...7/9/2020 7:41:17 PM > OK
7/9/2020 7:41:17 PM > Get credits, needed for current operation...7/9/2020 7:41:18 PM > OK
7/9/2020 7:41:18 PM > Your balance: 250 credits.
7/9/2020 7:41:18 PM > To perform "Unlock" operation you need to have 100 credits.
7/9/2020 7:41:21 PM > Sending data to server...
7/9/2020 7:41:21 PM > Sending exploit...7/9/2020 7:41:21 PM > OK
7/9/2020 7:41:21 PM > Executing exploit...7/9/2020 7:41:28 PM > OK
7/9/2020 7:41:28 PM > Calculating. Please Wait...7/9/2020 7:43:24 PM > OK
7/9/2020 7:43:24 PM > Calculating. Please Wait...7/9/2020 7:43:41 PM > OK
7/9/2020 7:43:41 PM > Executing exploit...7/9/2020 7:43:48 PM > OK
7/9/2020 7:43:48 PM > Unlocking...
7/9/2020 7:44:21 PM > Phone successfully unlocked!
7/9/2020 7:44:21 PM > Rebooting phone...
7/9/2020 7:44:21 PM > Performed by 3.0.2 Software version.
7/9/2020 7:44:22 PM > Elapsed Time: 12:03:33 AM
7/9/2020 7:49:41 PM > --------------------------------------------------------------------------------
7/9/2020 7:49:41 PM > Platform: LG Qualcomm
7/9/2020 7:49:41 PM > Selected port: COM165
7/9/2020 7:49:41 PM > Selected model: MS345
7/9/2020 7:49:41 PM > Reading info...
7/9/2020 7:49:43 PM > Model ID: LGMS345
7/9/2020 7:49:43 PM > IMEI: 354626-07-626015-1
7/9/2020 7:49:43 PM > Android version: 5.1.1
7/9/2020 7:49:43 PM > Battery level: 100%
7/9/2020 7:49:43 PM > Mode: Normal
7/9/2020 7:49:43 PM > Firmware compiled date: May 11 2015
7/9/2020 7:49:43 PM > Firmware compiled time: 00:00:00
7/9/2020 7:49:43 PM > Firmware released date: Feb 26 2016
7/9/2020 7:49:43 PM > Firmware released time: 09:20:57
7/9/2020 7:49:43 PM > SW Version: 7/9/2020 7:49:43 PM > MPSS.DPM.2.0.c11-00021-M8936FAAAANUZM-1.19638.1.19833.1
7/9/2020 7:49:43 PM > IMEI: 354626-07-626015-1
7/9/2020 7:49:43 PM > SPC: 000000
7/9/2020 7:49:43 PM > Performed by 3.0.2 Software version.
7/9/2020 7:49:44 PM > Elapsed Time: 12:00:03 AM
7/9/2020 7:55:13 PM > --------------------------------------------------------------------------------
7/9/2020 7:55:13 PM > Connecting to server ...7/9/2020 7:55:14 PM > OK
7/9/2020 7:55:14 PM > Username: 2i1deq2
7/9/2020 7:55:14 PM > Authorizing...7/9/2020 7:55:16 PM > OK
7/9/2020 7:55:16 PM > Checking balance...7/9/2020 7:55:17 PM > OK
7/9/2020 7:55:17 PM > Your balance: 150 credits.
7/9/2020 7:57:50 PM > --------------------------------------------------------------------------------
7/9/2020 7:57:50 PM > Checking data...7/9/2020 7:57:51 PM > OK
7/9/2020 7:57:51 PM > Platform: LG Qualcomm
7/9/2020 7:57:51 PM > Selected port: COM3
7/9/2020 7:57:51 PM > Selected model: MS323
7/9/2020 7:57:51 PM > Reading info...7/9/2020 7:57:51 PM > Failed!
7/9/2020 7:57:51 PM > Port busy
7/9/2020 7:57:51 PM > Performed by 3.0.2 Software version.
7/9/2020 7:57:52 PM > Elapsed Time: 12:00:02 AM
7/9/2020 7:57:59 PM > --------------------------------------------------------------------------------
7/9/2020 7:57:59 PM > Checking data...7/9/2020 7:58:00 PM > OK
7/9/2020 7:58:00 PM > Platform: LG Qualcomm
7/9/2020 7:58:00 PM > Selected port: COM165
7/9/2020 7:58:00 PM > Selected model: MS323
7/9/2020 7:58:00 PM > Reading info...
7/9/2020 7:58:02 PM > Model ID: LGMS345
7/9/2020 7:58:02 PM > Incompatible model ID!
7/9/2020 7:58:05 PM > IMEI: 354626-07-626015-1
7/9/2020 7:58:05 PM > Android version: 5.1.1
7/9/2020 7:58:05 PM > Battery level: 100%
7/9/2020 7:58:14 PM > Trying to enable Diagnostics ports...
7/9/2020 7:58:14 PM > Found model EAAAANVZ: ?d at port COM165
7/9/2020 7:58:14 PM > Unlocking...
7/9/2020 7:58:15 PM > Reading QCN...
7/9/2020 7:58:15 PM > Send SPC...7/9/2020 7:58:16 PM > OK
7/9/2020 7:58:16 PM > Reading Mobile Property...7/9/2020 7:58:16 PM > OK
7/9/2020 7:58:16 PM > Reading Feature Mask...7/9/2020 7:58:16 PM > OK
7/9/2020 7:58:16 PM > Reading Roaming List 0...7/9/2020 7:58:16 PM > OK
7/9/2020 7:58:16 PM > Reading NV_Numbered Items...7/9/2020 7:59:31 PM > OK
7/9/2020 7:59:31 PM > Reading NV_Numbered SIM1 Items...7/9/2020 8:00:28 PM > OK
7/9/2020 8:00:28 PM > Reading NV_Numbered SIM2 Items...7/9/2020 8:01:31 PM > OK
7/9/2020 8:01:31 PM > Reading NV Items...7/9/2020 8:01:33 PM > OK
7/9/2020 8:01:33 PM > Reading EFS...7/9/2020 8:01:33 PM > OK
7/9/2020 8:01:33 PM > Reading Provisioning Items...7/9/2020 8:01:41 PM > OK
7/9/2020 8:01:41 PM > Reading QCN done!
7/9/2020 8:01:41 PM > Backup saved to "MS323_354626076260151_09-07-2020_19-58-15.qcn"
7/9/2020 8:01:41 PM > Do you want to create security backup?
7/9/2020 8:01:47 PM > Switching to Download mode...7/9/2020 8:02:13 PM > OK
7/9/2020 8:02:13 PM > Initializing flash...7/9/2020 8:02:15 PM > OK
7/9/2020 8:02:15 PM > Reading partitions...7/9/2020 8:02:15 PM > OK
7/9/2020 8:02:15 PM > Detecting writing method...7/9/2020 8:02:16 PM > OK
7/9/2020 8:02:16 PM > Reading security area...7/9/2020 8:02:16 PM > OK
7/9/2020 8:02:16 PM > Backup saved to "MS323_354626076260151_09-07-2020_20-01-47.SEC"
7/9/2020 8:02:16 PM > Switching to Normal mode...
7/9/2020 8:02:52 PM > Found model EAAAANVZ: ?d at port COM165
7/9/2020 8:02:54 PM > Writing security area...7/9/2020 8:02:55 PM > OK
7/9/2020 8:02:55 PM > Rebooting phone...
7/9/2020 8:03:32 PM > Found model EAAAANVZ: ?d at port COM165
7/9/2020 8:03:32 PM > Phone successfully unlocked!
7/9/2020 8:03:32 PM > To complete the operation, please make Factory Reset (Go to "Settings" -> "General" -> "Backup & reset" -> "Factory data reset", press "Reset phone" and "Erase everything" buttons).
7/9/2020 8:03:32 PM > Performed by 3.0.2 Software version.
7/9/2020 8:03:32 PM > Elapsed Time: 12:05:33 AM
7/9/2020 8:17:00 PM > --------------------------------------------------------------------------------
7/9/2020 8:17:00 PM > Connecting to server ...7/9/2020 8:17:01 PM > OK
7/9/2020 8:17:01 PM > Username: 2i1deq2
7/9/2020 8:17:01 PM > Authorizing...7/9/2020 8:17:03 PM > OK
7/9/2020 8:17:03 PM > Checking balance...7/9/2020 8:17:04 PM > OK
7/9/2020 8:17:04 PM > Your balance: 150 credits.
7/9/2020 8:35:55 PM > --------------------------------------------------------------------------------
7/9/2020 8:35:55 PM > Connecting to server ...7/9/2020 8:35:57 PM > OK
7/9/2020 8:35:57 PM > Username: 2i1deq2
7/9/2020 8:35:57 PM > Authorizing...7/9/2020 8:35:58 PM > OK
7/9/2020 8:35:58 PM > Checking balance...7/9/2020 8:35:59 PM > OK
7/9/2020 8:35:59 PM > Your balance: 150 credits.
7/9/2020 8:36:09 PM > Connecting to server support2.octoplusbox.com:82...7/9/2020 8:36:10 PM > OK
7/9/2020 8:36:10 PM > Authorizing...7/9/2020 8:36:11 PM > OK

BUT STILL NOT NETWORK
 
Old 07-13-2020, 12:45   #6 (permalink)
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Quote:
7/9/2020 8:03:32 PM > Performed by 3.0.2 Software version.
Please download and install latest test software version 3.0.2.04 from the Support Area (LG/TEST SOFTWARE/), then repeat the Unlock operation once again. No need credits for repeat operation.

Last edited by Octopus box; 07-13-2020 at 13:12.
 
Old 07-13-2020, 13:43   #7 (permalink)
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-----------------------------------------
Connecting to server ...OK
Username: 2i1deq2
Authorizing...OK
Checking balance...OK
Your balance: 150 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM165
Selected model: MS345
Reading info...
Model ID: LGMS345
IMEI: 354626-07-626015-1
Android version: 5.1.1
Battery level: 57%
Mode: Normal
Firmware compiled date: May 11 2015
Firmware compiled time: 00:00:00
Firmware released date: Aug 16 2015
Firmware released time: 13:32:02
SW Version: MPSS.DPM.2.0.c11-00021-M8936FAAAANUZM-
1.19638.1.19833.1
IMEI: 354626-07-626015-1
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: 2i1deq2
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 150 credits.
To perform "Unlock" operation you need to have 0 credits.
Sending data to server...
Sending exploit...OK
Executing exploit...OK
Calculating. Please Wait...OK
Calculating. Please Wait...
Performed by 3.0.2.04 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM165
Selected model: MS345
Reading info...
Model ID: LGMS345
IMEI: 354626-07-626015-1
Android version: 5.1.1
Battery level: 57%
Mode: Normal
Firmware compiled date: May 11 2015
Firmware compiled time: 00:00:00
Firmware released date: Aug 16 2015
Firmware released time: 13:32:02
SW Version: MPSS.DPM.2.0.c11-00021-M8936FAAAANUZM-
1.19638.1.19833.1
IMEI: 354626-07-626015-1
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: 2i1deq2
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 150 credits.
To perform "Unlock" operation you need to have 0 credits.
Sending data to server...
Sending exploit...OK
Executing exploit...OK
Calculating. Please Wait...OK
Calculating. Please Wait...
Performed by 3.0.2.04 Software version.
 
Old 07-13-2020, 14:54   #8 (permalink)
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Quote:
Calculating. Please Wait...OK
Calculating. Please Wait...
Does your device is still working properly or it get r-booted?

Last edited by Octopus box; 07-13-2020 at 15:08.
 
Old 07-13-2020, 15:01   #9 (permalink)
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Phone is already rooted
 
Old 07-13-2020, 15:08   #10 (permalink)
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I'm not asking You about rooted or not, read attentive!
 
Old 07-15-2020, 19:30   #11 (permalink)
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thanks >> phone still no network test all software and test unlock an unlock anther model ms323 ms395 unlock suss but no network

plz refunded credits The customer retrieved the phone

and thanks
 
Old 07-16-2020, 07:47   #12 (permalink)
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Please do these steps:

Quote:
If the problem is still remain, please make a video where we can see that phone in lock state and post here link, we will check.
 
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