need help h910 v20 [Answered] - GSM-Forum

eyobaaa · 02-06-2022, 14:59

Hello everyone and team i have on trouble customer brought v20 h910 for resetting frp i tried every way to bypass it but failed i was trying to reset it in edl mode but when after i tried it in testpoint the phone have problem it boot directly to fastboot mode i don't know what to do there is no firmware for h910 on the Internet as well as on support area. I saw some guy saying that flashing h915 will work on this phone so i decided to try it i download kdz file for h915 but the problem is octoplus lg software didn't flash the file it say model mismatch please team help me what to do

Best Regards | Yoba

Octopus support · 02-07-2022, 08:30

Hello

Please, post here full software logs of operation which were performed before.
We will check, where can be the problem

eyobaaa · 02-07-2022, 11:32

Quote:

Originally Posted by Octopus support

Hello

Please, post here full software logs of operation which were performed before.
We will check, where can be the problem

what log..? the model mismatch log when i tried to write firmware?

Best Regards | Yoba

eyobaaa · 02-07-2022, 12:39

I tried resetting using testpoint with other tool but here is the log for firmware writing operation of the h915 variant

Quote:

2/4/2022 6:18:50 PM > Transport: Connected
2/4/2022 6:18:51 PM > Authorized.
2/4/2022 6:18:53 PM > Work ID: 000000000233DD51
2/4/2022 6:18:53 PM > Checking data...2/4/2022 6:18:54 PM > OK
2/4/2022 6:18:54 PM > Platform: LG Qualcomm
2/4/2022 6:18:54 PM > Selected port: COM12
2/4/2022 6:18:54 PM > Selected model: H910
2/4/2022 6:18:54 PM > Reading info...
2/4/2022 6:18:56 PM > Model ID: LG-H910
2/4/2022 6:18:56 PM > IMEI: 351746-08-100157-3
2/4/2022 6:18:56 PM > Android version: 8.0.0
2/4/2022 6:18:56 PM > Battery level: 18%
2/4/2022 6:18:57 PM > Mode: Emergency
2/4/2022 6:18:57 PM > Initializing flash...2/4/2022 6:18:59 PM > OK
2/4/2022 6:19:00 PM > Platform: msm8996
2/4/2022 6:19:00 PM > SW version: 2/4/2022 6:19:00 PM >
2/4/2022 6:19:00 PM > Android version: 8.0.0
2/4/2022 6:19:00 PM > LAF Version: 1.1
2/4/2022 6:19:00 PM > Product ID:
2/4/2022 6:19:00 PM > IMEI:
2/4/2022 6:19:00 PM > Target operator: ATT
2/4/2022 6:19:00 PM > Hardware: rev_10
2/4/2022 6:19:00 PM > Opening "H91520a_00_BELL_CA_OP_0717.kdz"...2/4/2022 6:19:00 PM > OK
2/4/2022 6:19:00 PM > Firmware version: LGH915AT-00-V20a-GLOBAL-CA-JUL-17-2018-ARB00+0
2/4/2022 6:19:00 PM > Firmware model: LG-H915
2/4/2022 6:19:00 PM > Firmware type: 0100
2/4/2022 6:19:00 PM > File declared for different phone model!
2/4/2022 6:19:00 PM > Performed by 3.1.4 Software version.
2/4/2022 6:19:00 PM > Elapsed Time: 12:00:11 AM

Octopus support · 02-07-2022, 13:11

What is the current state of the phone?
Can you turn it on?

eyobaaa · 02-07-2022, 13:35

Quote:

Originally Posted by Octopus support

What is the current state of the phone?
Can you turn it on?

Yes it turn on but boot directly to fast boot mode and also i can boot to download mode

Octopus support · 02-07-2022, 13:59

You can try to flash your phone with H915 phone's firmware, but you need to choose model H915 in tab''phone model''
Also, you perform this operation at your own risk. We don't recommend do it.

Thereafter you can try to perform ''reset FRP'' operation

Octopus support · 02-07-2022, 14:05

Also you can check this thread

02-06-2022, 14:59	#1 (permalink)
eyobaaa No Life Poster Join Date: Jan 2014 Location: Here Posts: 1,329 Member: 2102546 Status: Offline Thanks Meter: 480	need help h910 v20 [Answered] Hello everyone and team i have on trouble customer brought v20 h910 for resetting frp i tried every way to bypass it but failed i was trying to reset it in edl mode but when after i tried it in testpoint the phone have problem it boot directly to fastboot mode i don't know what to do there is no firmware for h910 on the Internet as well as on support area. I saw some guy saying that flashing h915 will work on this phone so i decided to try it i download kdz file for h915 but the problem is octoplus lg software didn't flash the file it say model mismatch please team help me what to do Best Regards \| Yoba

02-07-2022, 08:30	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	Hello Please, post here full software logs of operation which were performed before. We will check, where can be the problem

02-07-2022, 13:11	#5 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	What is the current state of the phone? Can you turn it on?

02-07-2022, 13:59	#7 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	You can try to flash your phone with H915 phone's firmware, but you need to choose model H915 in tab''phone model'' Also, you perform this operation at your own risk. We don't recommend do it. Thereafter you can try to perform ''reset FRP'' operation

02-07-2022, 14:05	#8 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	Also you can check this thread