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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-08-2021, 19:01   #1 (permalink)
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Join Date: Apr 2017
Posts: 41
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Stylo 5 Reset FRP question [Answered]


hello i tried to frp on stylo 5 q720ms process not completed frp still there, but credits charged
please refund. user: virtualvlep
thanks in advance

Welcome to Octoplus/Octopus Box LG Software version 3.1.1.03
--------------------------------------------------------------------------------
Work ID: 00000000011AADB9
Checking data...OK
Platform: LG Qualcomm
Selected port: COM119
Selected model: Q720MS
Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
Model ID: LM-Q720MS
IMEI: 356284-10-101120-3
Android version: 9
Battery level: 2%
Mode: Emergency
Initializing flash...OK
Platform: msm8953
SW version: LMQ720MSAT-02-V20d-310-160-NOV-20-2020-ARB00+0
Android version: 10
LAF Version: 1.1
Product ID: CY71S190713002977
IMEI: 356284-10-101120-3
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Connecting to server 0...OK
Octopus smart card is not present.
Checking Activations...OK
Username: virtualvlep
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 2 credits.
To perform "Reset FRP" operation you need to have 100 credits.
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000011AADF2
Checking data...OK
Platform: LG Qualcomm
Selected port: COM119
Selected model: Q720MS
Please, put the phone into download mode manually (Power phone OFF (reconnect battery), press and hold "Vol+" button and connect the cable (or P999 cable)).
Reading info...
Model ID: LM-Q720MS
IMEI: 356284-10-101120-3
Android version: 9
Battery level: 2%
Mode: Emergency
Initializing flash...OK
Platform: msm8953
SW version: LMQ720MSAT-02-V20d-310-160-NOV-20-2020-ARB00+0
Android version: 10
LAF Version: 1.1
Product ID: CY71S190713002977
IMEI: 356284-10-101120-3
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Connecting to server 0...OK
Octopus smart card is not present.
Checking Activations...OK
Username: virtualvlep
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 102 credits.
To perform "Reset FRP" operation you need to have 100 credits.
Backup saved to "Q720MS_356284101011203_08-06-2021_11-36-25.oct"
Reading partitions...OK
Prepairing for change protect status...
Reconnecting phone...OK
Initializing flash...OK
Removing write protection...
Reconnecting phone...
Please, perform the following steps:
1. Disconnect cable.
2. Wait until phone power ON.
3. Complete all startup settings.
4. Power phone OFF and put it to Download mode.
5. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Note: If You will cancel operation or it wasn't completed full, the device may not work properly.
The operation must be performed and completed according to Software instructions!OK
Initializing flash...OK
Reading partitions...OKFailed!
Could not find Security partition!
Performed by 3.1.1.03 Software version.
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Old 06-09-2021, 06:18   #2 (permalink)
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Location: USA, New York
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Hello.

We added you one more attempt.

Please, repeat Reset FRP operation once again and post here results. We will check it.
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