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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-11-2021, 07:15   #1 (permalink)
SR9
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Smile Unlock Failed X210APM [Solved]


Unlock Failed Credit Gone Plz Refund(urgent) and whats the problem?


Welcome to Octoplus/Octopus Box LG Software version 3.1.1.02
Card S/N : 000000440D
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: ekramkst
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 0000000000DC40DE
Checking data...OK
Platform: LG Qualcomm
Selected port: COM61
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-265648-0
Android version: 8.1.0
Battery level: 47%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Apr 4 2019
Firmware released time: 10:58:45
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-265648-0
Bluetooth address: AC:F6:F7:66:05:9F
Wi-Fi MAC address: AC:F6:F7:CD:5F:3C
SPC: 000000
Please, select Unlock Method!
Selected Unlock via wipe security
(with Unlock codes)
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ekramkst
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210APM_355437102656480_11-04-2021_
11-51-55.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "LMX210APM_355437102656480_11-04-2021_
11-58-09.SEC"
Writing security area...OK
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Found model LMX210AP* ’h at port COM61
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ekramkst
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OKOK
Finalizing...Failed!
Error code: KLQWHCKAWF
Performed by 3.1.1.02 Software version.
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Old 04-12-2021, 07:10   #2 (permalink)
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Hello.

What is exact state of phone? Does the phone ask for unlock code or it have device lock APK?
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Old 04-12-2021, 07:12   #3 (permalink)
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Not ask code apk have imei gone after failed i write back security imei ok now
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Old 04-12-2021, 07:21   #4 (permalink)
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Please, try to repeat Unlock operation via SD card method and post here result.
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Old 04-12-2021, 07:24   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, try to repeat Unlock operation via SD card method and post here result.
0 credit refund possible?
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Old 04-12-2021, 08:11   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, try to repeat Unlock operation via SD card method and post here result.
Done thanks this operation need 0 credit what about my 100 credit cut already?



Welcome to Octoplus/Octopus Box LG Software version 3.1.1.02
Card S/N : 000000440D
--------------------------------------------------------------------------------
Work ID: 0000000000DD14B7
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: LMX210APM
Reading info...
Could not detect mode!
Performed by 3.1.1.02 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000DD14E1
Checking data...OK
Platform: LG Qualcomm
Selected port: COM61
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-265648-0
Android version: 8.1.0
Battery level: 38%
Trying to enable Diagnostics ports...
Found model LMX210AP: ’h at port COM61
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-265648-0
Android version: 8.1.0
Battery level: 38%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Apr 4 2019
Firmware released time: 10:58:45
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-265648-0
Bluetooth address: AC:F6:F7:66:05:9F
Wi-Fi MAC address: AC:F6:F7:CD:5F:3C
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username:
Authorizing...Failed!
Login error: Wrong username!
Failed!
Performed by 3.1.1.02 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: ekramkst
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
--------------------------------------------------------------------------------
Work ID: 0000000000DD1541
Checking data...OK
Platform: LG Qualcomm
Selected port: COM61
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-265648-0
Android version: 8.1.0
Battery level: 38%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Apr 4 2019
Firmware released time: 10:58:45
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-265648-0
Bluetooth address: AC:F6:F7:66:05:9F
Wi-Fi MAC address: AC:F6:F7:CD:5F:3C
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ekramkst
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 0 credits.
To perform "Unlock" operation you need to have 0 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20e-310-410-APR-04-2019-
ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190607000950
IMEI: 355437-10-265648-0
Target operator: ATT
Hardware: rev_10
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Checking data...
Calculating. Please Wait...
Unlocking...
Phone successfully unlocked!
Rebooting phone...
Warning: If your device ask for Unlock Code, after operation was
completed, then You can perform Unlock operation via wipe
security!
Performed by 3.1.1.02 Software version.
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Old 04-12-2021, 08:32   #7 (permalink)
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Quote:
Originally Posted by SR9 View Post
0 credit refund possible?
Unlock operation for LM-X210APM will costs credits. Please check credit consumption.
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Old 06-29-2023, 22:15   #8 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Unlock operation for LM-X210APM will costs credits. Please check credit consumption.
Was support for this model dropped ?
I cant find the model on the List.

I would like to try unlocking one over SD CArd Method
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Old 06-30-2023, 06:55   #9 (permalink)
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Hello.

Unlock operation for this phone is supported, you can try to unlock it.
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Old 06-30-2023, 20:22   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Unlock operation for this phone is supported, you can try to unlock it.
just downloded layest version

ēstill cant find x210apm model on the list
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Old 06-30-2023, 20:31   #11 (permalink)
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Quote:
Originally Posted by yurais View Post
just downloded layest version

ēstill cant find x210apm model on the list
ēGot it.
it is listed as LMX210APM
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Old 06-30-2023, 22:42   #12 (permalink)
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Great

phone Unlocked
Code:
Welcome to Octoplus/Octopus Box LG Software version 3.2.3
Card S/N : 01000XXXXX
--------------------------------------------------------------------------------
Work ID: 00000000020F2ACC
Checking data...OK
Platform: LG Qualcomm
Selected port: COM109
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-169xxxx
Android version: 8.1.0
Battery level: 66%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Apr  4 2019
Firmware released time: 10:58:45
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-169xxxx
Bluetooth address: AC:F6:F7:2E:B8:0D
Wi-Fi MAC address: 64:C2:DE:99:30:9F
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the phone 
(contacts, pictures and others)! 
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: yurais
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20e-310-410-APR-04-2019-ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VS02S190515007591
IMEI: 355437-10-169xxxx
Target operator: ATT
Hardware: rev_10
Please, insert / reinsert SD Card into Phone. Then press "OK" button.
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Checking data...
Calculating. Please Wait...
Unlocking...
Phone successfully unlocked!
Rebooting phone...
Warning: If your device ask for Unlock Code, after operation was 
completed, then You can perform Unlock operation via wipe security!
Performed by 3.2.3 Software version.
A bit expensive for such a Crap, but that's it.

Last edited by yurais; 06-30-2023 at 22:52.
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