Unlock Problem LM-K500MM [Answered] - GSM-Forum

banziitox24 · 02-12-2022, 19:26

Already went to [C:\Program Files (x86)\Octoplus\Octoplus_LG\Data\...] and deleted the files from there and retried keep getting this error

Selected USB connection type
Work ID: 00000000023D1279
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 115200
Selected model: K500MM
Please, select Unlock Method!
Selected Unlock via ADB
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-K500MM
Phone firmware version: LMK500AT-00-V20g-LAO-COM-NOV-19-2021-ARB00+0
Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P55
Android version: 11
Target operator: MPCS
Connecting to server 0...Failed!OK
Connecting to server 1...OK
Octopus smart card is present.
Checking smart card...OK
Username: 4ak5a5z
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 200 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Reading info...
IMEI: 352411432349952
Reading SIMLOCK...
Obtained wrong response!
Failed!
Performed by 3.1.7 Software version.

Octopus support · 02-14-2022, 08:50

Hello.

Please, perform Hard Reset and repeat operation once again.

Then post here results and we'll check it.

02-12-2022, 19:26	#1 (permalink)
banziitox24 No Life Poster Join Date: Oct 2013 Posts: 668 Member: 2051392 Status: Offline Thanks Meter: 161	Unlock Problem LM-K500MM [Answered] Already went to [C:\Program Files (x86)\Octoplus\Octoplus_LG\Data\...] and deleted the files from there and retried keep getting this error Selected USB connection type Work ID: 00000000023D1279 Checking data...OK Platform: LG MTK Selected port: COM1 Selected baudrate: 115200 Selected model: K500MM Please, select Unlock Method! Selected Unlock via ADB Initializing ADB...OK Waiting for phone...OK Model ID: LM-K500MM Phone firmware version: LMK500AT-00-V20g-LAO-COM-NOV-19-2021-ARB00+0 Baseband version: MOLY.LR12A.R3.TC01.DH.SP.V1.P55 Android version: 11 Target operator: MPCS Connecting to server 0...Failed!OK Connecting to server 1...OK Octopus smart card is present. Checking smart card...OK Username: 4ak5a5z Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 200 credits. To perform "Unlock" operation you need to have 100 credits. Sending loader... Reading info... IMEI: 352411432349952 Reading SIMLOCK... Obtained wrong response! Failed! Performed by 3.1.7 Software version.

02-14-2022, 08:50	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	Hello. Please, perform Hard Reset and repeat operation once again. Then post here results and we'll check it.