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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-14-2021, 21:59   #1 (permalink)
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Smile v40 thinq not unlocked [Solved]


hi can you help me i lost my crd and the phone has still locked













work ID: 0000000001F838B3
Checking data...OK
Platform: LG Qualcomm
Selected port: COM2645
Selected model: V405UA (SPR)
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LM-V405UA
Phone firmware version: LMV405AT-00-V10c-LAO-COM-OCT-18-2018-ARB00+03
Short firmware version: V10c
Kernel version: 4.9.65-perf (lgmobile@LGEACI5R9) (gcc version 4.9.x 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT Thu Oct 18 17:09:52 KST 201
Android version: 8.1.0
Hardware: Qualcomm Technologies, Inc SDM845 AArch64 Processor rev 13 (aarch64)
Target operator: VZW
Please, make sure the phone is locked to Sprint / Boost network.

Continue?
Unlock operation for V405UA (SPR) will delete all user data on the phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: pescado504
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF, press and hold "Vol+" button and connect the cable)
3. Connect cable and press "Ok" button.
Initializing flash...OK
Platform: sdm845
SW version: LMV405UA1AT-01-V10c-310-410-OCT-18-2018-ARB00+03
Android version: 8.1.0
LAF Version: 1.1
Product ID: HD60S190409001649
IMEI: 359581-09-109981-8
Target operator: LAO
Hardware: rev_10
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Checking data...
Reading SIMLOCK...
Sending data to server...
Obtaining response...
Unlocking...
Unlock Failed
Obtained wrong response!
Failed!
Rebooting phone...
Performed by 3.1.6 Software version.
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Old 12-15-2021, 08:44   #2 (permalink)
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Hello.

We added your one more attempt.

Please, perform Factory Reset and repeat Unlock operation once again. Post here results.

Also, are you sure that your device Sprint carrier locked?

Last edited by Octopus support; 12-15-2021 at 08:49.
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Old 12-15-2021, 16:02   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

We added your one more attempt.

Please, perform Factory Reset and repeat Unlock operation once again. Post here results.

Also, are you sure that your device Sprint carrier locked?
my bad the first one was atit and i do whit another one sprint and the phone has successfully unlocked thanks
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