x120emw after imei fix hang on logo [Answered]

[3039]

I have an x120emw phone I used the serial fix and 100 credits were consumed, but the phone got stuck in the logo

[Octopus box]

Hello.

Please post here full Software log of Repair IMEI operation, we will check it.

You can find Software log here: C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG folder

[3039]

Originally Posted by Octopus box

Hello.

Please post here full Software log of Repair IMEI operation, we will check it.

2/12/2022 6:58:41 PM > Connecting to server 0...2/12/2022 6:59:02 PM > Failed!
2/12/2022 6:59:02 PM > Coud not connect to the server!
2/12/2022 6:59:02 PM > Connecting to server 1...2/12/2022 6:59:03 PM > OK
2/12/2022 6:59:03 PM > Username: 57jM03dYPD
2/12/2022 6:59:03 PM > Authorizing...2/12/2022 6:59:07 PM > OK
2/12/2022 6:59:08 PM > Checking balance...2/12/2022 6:59:08 PM > OK
2/12/2022 6:59:08 PM > Your balance: 100 credits.
2/12/2022 7:01:16 PM > --------------------------------------------------------------------------------
2/12/2022 7:01:16 PM > Selected USB connection type
2/12/2022 7:01:17 PM > Transport: Connected
2/12/2022 7:01:19 PM > Authorized.
2/12/2022 7:01:19 PM > Work ID: 00000000023CE34B
2/12/2022 7:01:20 PM > Checking data...2/12/2022 7:01:21 PM > OK
2/12/2022 7:01:21 PM > Platform: LG MTK
2/12/2022 7:01:21 PM > Selected port: COM28
2/12/2022 7:01:21 PM > Selected baudrate: 0
2/12/2022 7:01:21 PM > Selected model: X120EMW
2/12/2022 7:01:21 PM > Connecting to phone...
2/12/2022 7:01:21 PM > Phone found at port COM28
2/12/2022 7:01:21 PM > Mode: Emergency
2/12/2022 7:01:21 PM > Initializing flash...2/12/2022 7:01:24 PM > OK
2/12/2022 7:01:25 PM > Model ID: LM-X120EMW
2/12/2022 7:01:25 PM > Platform: mt6739
2/12/2022 7:01:25 PM > Code name: mmh6lm
2/12/2022 7:01:25 PM > Android version: 9
2/12/2022 7:01:25 PM > SW version: LMX120EMWAT-00-V10c-TUR-XX-FEB-11-2020+0
2/12/2022 7:01:25 PM > LAF Version: 1.1
2/12/2022 7:01:25 PM > Product ID: WI12S190812014685
2/12/2022 7:01:25 PM > IMEI: 356276-10-324067-3
2/12/2022 7:01:25 PM > Target operator: LAO
2/12/2022 7:01:25 PM > Hardware: rev_10
2/12/2022 7:01:25 PM > Battery level: 18%
2/12/2022 7:01:25 PM > Reading partitions...2/12/2022 7:01:25 PM > OK
2/12/2022 7:01:25 PM > LAF Error: 80000119.
2/12/2022 7:01:26 PM > Checking security...2/12/2022 7:01:26 PM > OK
2/12/2022 7:01:26 PM > Reading is Blocked!
2/12/2022 7:01:26 PM > --------------------------------------------------------------------------------
2/12/2022 7:01:26 PM > IMEI A: 356276-10-324067-3
2/12/2022 7:01:26 PM > IMEI B: Bad
2/12/2022 7:01:26 PM > Bluetooth address: Unknown
2/12/2022 7:01:26 PM > Wi-Fi MAC address: Unknown
2/12/2022 7:01:26 PM > --------------------------------------------------------------------------------
2/12/2022 7:01:26 PM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
2/12/2022 7:01:28 PM > Creating EEPROM backup...
2/12/2022 7:01:30 PM > Execute : 0x00AE
2/12/2022 7:01:30 PM > Writing cmd...
2/12/2022 7:01:30 PM > reading cmd...
2/12/2022 7:01:30 PM > Read: EXEC...2/12/2022 7:01:40 PM > OK
2/12/2022 7:01:40 PM > Reconnecting phone...
2/12/2022 7:01:40 PM > Connecting to phone...
2/12/2022 7:01:46 PM > Phone found at port COM28
2/12/2022 7:01:46 PM > Mode: Emergency
2/12/2022 7:01:46 PM > Initializing flash...2/12/2022 7:01:48 PM > OK
2/12/2022 7:01:48 PM > Reading security area...
2/12/2022 7:01:52 PM > Backup saved to "X120EMW_356276103240673_12-02-2022_19-01-28.EEP"
2/12/2022 7:01:52 PM > Connecting to server 0...2/12/2022 7:01:55 PM > Failed!2/12/2022 7:01:55 PM > OK
2/12/2022 7:01:55 PM > Connecting to server 1...2/12/2022 7:01:56 PM > OK
2/12/2022 7:01:56 PM > Octopus smart card is present.
2/12/2022 7:01:56 PM > Checking smart card...2/12/2022 7:02:03 PM > OK
2/12/2022 7:02:03 PM > Username: 57jM03dYPD
2/12/2022 7:02:03 PM > Authorizing...2/12/2022 7:02:08 PM > OK
2/12/2022 7:02:08 PM > Checking balance...2/12/2022 7:02:09 PM > OK
2/12/2022 7:02:09 PM > Checking operation...2/12/2022 7:02:12 PM > OK
2/12/2022 7:02:12 PM > Sending device information...2/12/2022 7:02:15 PM > OK
2/12/2022 7:02:15 PM > Get credits, needed for current operation...2/12/2022 7:02:16 PM > OK
2/12/2022 7:02:16 PM > Your balance: 100 credits.
2/12/2022 7:02:16 PM > To perform "Repair IMEI" operation you need to have 100 credits.
2/12/2022 7:02:25 PM > Fixing IMEI...
2/12/2022 7:02:25 PM > New IMEI A: 355091-11-216605-3
2/12/2022 7:02:25 PM > Patching security...
2/12/2022 7:02:25 PM > Writing security area...
2/12/2022 7:02:31 PM > Execute : 0x0040
2/12/2022 7:02:31 PM > Writing cmd...
2/12/2022 7:02:31 PM > reading cmd...
2/12/2022 7:02:31 PM > Read: EXEC...
2/12/2022 7:02:46 PM > Reconnecting phone...
2/12/2022 7:02:46 PM > Connecting to phone...
2/12/2022 7:02:47 PM > Phone found at port COM28
2/12/2022 7:02:47 PM > Mode: Emergency
2/12/2022 7:02:47 PM > Initializing flash...2/12/2022 7:02:49 PM > OK
2/12/2022 7:02:49 PM > Writing security area...
2/12/2022 7:02:51 PM > Execute : 0x00AC
2/12/2022 7:02:51 PM > Writing cmd...
2/12/2022 7:02:52 PM > reading cmd...
2/12/2022 7:02:52 PM > Read: EXEC...2/12/2022 7:03:07 PM > OK
2/12/2022 7:03:07 PM > Reconnecting phone...
2/12/2022 7:03:08 PM > Connecting to phone...
2/12/2022 7:03:08 PM > Phone found at port COM28
2/12/2022 7:03:08 PM > Mode: Emergency
2/12/2022 7:03:08 PM > Initializing flash...2/12/2022 7:03:11 PM > OK
2/12/2022 7:03:12 PM > Reading partitions...2/12/2022 7:03:12 PM > OK
2/12/2022 7:03:12 PM > Prepairing for change protect status...
2/12/2022 7:03:17 PM > Execute : 0x0040
2/12/2022 7:03:17 PM > Writing cmd...
2/12/2022 7:03:18 PM > reading cmd...
2/12/2022 7:03:18 PM > Read: EXEC...
2/12/2022 7:03:33 PM > Reconnecting phone...
2/12/2022 7:03:33 PM > Connecting to phone...
2/12/2022 7:03:33 PM > Phone found at port COM28
2/12/2022 7:03:33 PM > Mode: Emergency
2/12/2022 7:03:33 PM > Initializing flash...2/12/2022 7:03:36 PM > OK
2/12/2022 7:03:36 PM > Removing write protection...
2/12/2022 7:03:38 PM > Execute : 0x00BF
2/12/2022 7:03:38 PM > Writing cmd...
2/12/2022 7:03:38 PM > reading cmd...
2/12/2022 7:03:38 PM > Read: EXEC...2/12/2022 7:03:53 PM > OK
2/12/2022 7:03:53 PM > Reconnecting phone...
2/12/2022 7:03:54 PM > Connecting to phone...
2/12/2022 7:03:55 PM > Phone found at port COM28
2/12/2022 7:03:55 PM > Mode: Emergency
2/12/2022 7:03:55 PM > Initializing flash...2/12/2022 7:03:57 PM > OK
2/12/2022 7:03:58 PM > Reading partitions...2/12/2022 7:03:58 PM > OK
2/12/2022 7:03:59 PM > Erasing part 1...
2/12/2022 7:04:02 PM > Execute : 0x00C4
2/12/2022 7:04:02 PM > Writing cmd...
2/12/2022 7:04:02 PM > reading cmd...
2/12/2022 7:04:04 PM > Read: EXEC...2/12/2022 7:04:19 PM > OK
2/12/2022 7:04:19 PM > Reconnecting phone...
2/12/2022 7:04:20 PM > Connecting to phone...
2/12/2022 7:04:20 PM > Phone found at port COM28
2/12/2022 7:04:20 PM > Mode: Emergency
2/12/2022 7:04:20 PM > Initializing flash...2/12/2022 7:04:23 PM > OK
2/12/2022 7:04:24 PM > Erasing part 2...
2/12/2022 7:04:27 PM > Execute : 0x00B0
2/12/2022 7:04:27 PM > Writing cmd...
2/12/2022 7:04:27 PM > reading cmd...
2/12/2022 7:04:27 PM > Read: EXEC...2/12/2022 7:04:42 PM > OK
2/12/2022 7:04:42 PM > Reconnecting phone...
2/12/2022 7:04:43 PM > Connecting to phone...
2/12/2022 7:04:44 PM > Phone found at port COM28
2/12/2022 7:04:44 PM > Mode: Emergency
2/12/2022 7:04:44 PM > Initializing flash...2/12/2022 7:04:46 PM > OK
2/12/2022 7:04:47 PM > Reading partitions...2/12/2022 7:04:47 PM > OK
2/12/2022 7:04:48 PM > Prepairing for change protect status...
2/12/2022 7:04:52 PM > Execute : 0x0040
2/12/2022 7:04:53 PM > Writing cmd...
2/12/2022 7:04:53 PM > reading cmd...
2/12/2022 7:04:53 PM > Read: EXEC...
2/12/2022 7:05:08 PM > Reconnecting phone...
2/12/2022 7:05:08 PM > Connecting to phone...2/12/2022 7:08:31 PM > Failed!
2/12/2022 7:08:31 PM > Could not detect mode.
2/12/2022 7:08:31 PM > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
2/12/2022 7:08:31 PM > Performed by 3.1.7 Software version.
2/12/2022 7:08:31 PM > Elapsed Time: 12:07:15 AM

[Octopus support]

Hello.

We added your one more attempt.

Please, repeat operation once again but for connecting device use original USB cable and directly on motherboard USB port only.