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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 02-07-2022, 20:37   #1 (permalink)
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Join Date: Feb 2019
Posts: 74
Member: 2895768
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Thanks Meter: 10
X540HM Repair IMEI issue [Answered]


K540hm imei repair, but don't identify the phone at last and consumed 100 credits


Login:MowjbvZFoh


Welcome to Octoplus/Octopus Box LG Software version 3.1.6
Card S/N : 000103795B
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: X6caeTXNgr
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: wuwFBW11Wa
Authorizing...Failed!
Login error: Wrong password!
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: wuwFBW11Wa
Authorizing...Failed!
Login error: Wrong password!
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: MowjbvZFoh
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000023736AC
Checking data...OK
Platform: LG MTK
Selected port: COM6
Selected baudrate: 921600
Selected model: X540HM
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM40
Mode: Emergency
Initializing flash...OK
Model ID: LM-X540HM
Platform: mt6765
Code name: mmh45lm
Android version: 10
SW version: LMX540HMAT-00-V20a-334-020-OCT-28-2021+6
LAF Version: 1.1
Product ID: CB42S191121005859
IMEI: 358946-10-070151-7
Target operator: LAO
Hardware: rev_10
Battery level: 61%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 358946-10-070151-7
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: MowjbvZFoh
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM40
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM5
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 29820 Mb
eMMC flash chip: .90014A68.42386150.3E0362A1.3C79B6B9
eMMC flash chip: Unknown: hB8aP>
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "X540HM_358946100701517_07-02-2022_13-
21-59.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in
modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: MowjbvZFoh
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
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Old 02-08-2022, 08:03   #2 (permalink)
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Join Date: Jan 2019
Location: USA, New York
Posts: 10,163
Member: 2891705
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Thanks Meter: 2,142
Hello

What's the state of phone right now?
Is IMEI null?
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Old 02-14-2022, 16:16   #3 (permalink)
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Join Date: Feb 2019
Posts: 74
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The imei it's the orginal, not repair, but consume the credits
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Old 02-14-2022, 16:20   #4 (permalink)
Product Supporter
 
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,850
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,413
Hello.

We added you one more attempt.

Please, download and install latest software version 3.1.7 then repeat Repair Imei operation again follow software manual and post here log.
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