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ZTE General ZTE phones discussion, firmwares, solution, help

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Old 03-20-2024, 02:38   #1 (permalink)
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Exclamation zte z2335L Factory Reset HELP

Hi, Team!

Today I a client brought me zte z2335L with password lock. I am trying to factory reset the device but no success.

When I Hold "volume up" the device takes me to recovery mode. However, I do not see any options to "wipe data/ factory reset." It only shows the option to reboot system.

I am able to access "FTM" mode by holding "volume down" and power button.

Could someone please advise me how I can factory reset or locate firmware file?
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