Huawei JKM-AL00a stuck on eRecovery
 

Hello forum, i have a problem with Huawei JKM-AL00a that got stuck on eRecovery, owner said the phone got stucked while updating it from setting.

The phone's current version is (JKM-AL00a 8.2.0.143(C675)

So far, this is what i've tried but couldn't get it solved: (after hard reset)



1 tried to update it via eRecovery but got this massage "Getting package info failed"

2 downloaded "JKM-AL00 8.2.0.143(C675R2P1)_Firmw are_8.1.0_r1_EMUI8.2_05015LRJ" from halabtech but end up with "Software install failed" (Incompatibility with current version.)

3 tried "JKM-AL00 with build JKM-AL00a 9.0.1.165(SP51C675E3)" which i think is the latest version of the phone. i extracted the update.app to dload folder in sdcard, but it seem like am missing something because its just showing "Software install failed" without giving any reason.

Hello, anyone to say something about jkm-Al00a stuck on eRecovery?

Just download the proper firmware to recover it..
Your.model is AL00a
But you are download AL00..
Sure this will failed
You should find jkm-al00a