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Old 08-10-2019, 10:52   #1 (permalink)
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Join Date: Dec 2014
Location: ethiopia
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G975u t-mobile unlock done but still locked


Chimera Mobile Phone Utility version: 21.95.0907 @ 2019-08-10
Unlock phone started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G975U
Sales Code: TMB
Country Code: USA
Timezone: Africa/Addis_Ababa
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Mon Apr 22 12:55:53 KST 2019
PDA Version: G975USQS1ASD9 [april 2019, rev9]
Phone Version: G975USQS1ASD9 [april 2019, rev9]
CSC Version: G975UOYN1ASD9 [april 2019, rev9]
Product Code: TMB
HIDSw Version: G975USQS1ASD9/G975UOYN1ASD9/G975USQS1ASD9/G975USQS1ASD9
Board Platform: MSMNILE
Modem Platform: SM8150
Serial Number: R58M523T1ZA
Imei: 357332100470844
Unique Number: 988F0A53484450464134
Connections: AT,MTP
Battery Status: 3.83V (44%)
Network Type: GSM
SIM Status: LOADED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-05-01
Data Encryption State: encrypted
Unlocking...
Unlocking. Be patient! Do NOT disconnect the phone!
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
If necessary, use the following unlock code: 12345678
Successfully finished.
Finished at local time: [08.10.19 11:43:39]
WorkID: 69359617


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Old 08-12-2019, 10:39   #2 (permalink)
Product Manager
 
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Location: EU
Posts: 24,791
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Thanks Meter: 23,783
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Hi,


the main problem is that, you did not read the message what we sent in a notification window, just pressed YES / Continue button. Unlock not supported on the device.
" Only AT&T, Cricket, Xfinity are supported! TMB model detected | A: Yes"
Now your credits are refunded, but please in a future read the messages in a notification panel before you press YES / Continue.


Best regards
Nicole





Quote:
Originally Posted by fasikaalemayehu View Post
Chimera Mobile Phone Utility version: 21.95.0907 @ 2019-08-10
Unlock phone started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G975U
Sales Code: TMB
Country Code: USA
Timezone: Africa/Addis_Ababa
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Mon Apr 22 12:55:53 KST 2019
PDA Version: G975USQS1ASD9 [april 2019, rev9]
Phone Version: G975USQS1ASD9 [april 2019, rev9]
CSC Version: G975UOYN1ASD9 [april 2019, rev9]
Product Code: TMB
HIDSw Version: G975USQS1ASD9/G975UOYN1ASD9/G975USQS1ASD9/G975USQS1ASD9
Board Platform: MSMNILE
Modem Platform: SM8150
Serial Number: R58M523T1ZA
Imei: 357332100470844
Unique Number: 988F0A53484450464134
Connections: AT,MTP
Battery Status: 3.83V (44%)
Network Type: GSM
SIM Status: LOADED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-05-01
Data Encryption State: encrypted
Unlocking...
Unlocking. Be patient! Do NOT disconnect the phone!
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!
If necessary, use the following unlock code: 12345678
Successfully finished.
Finished at local time: [08.10.19 11:43:39]
WorkID: 69359617


Sent from my iPhone using Tapatalk
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Old 04-19-2021, 09:49   #3 (permalink)
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Location: gujrat
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Thanks Meter: 15
hi team phone still network locked plz refund my cradtis

Chimera Mobile Phone Utility version: 28.13.1511 @ 2021-04-19
Carrier relock started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G975U
Carrier ID: TMB
Sales Code: TMB
Timezone: Asia/Karachi
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Tue Aug 25 16:25:00 KST 2020
PDA Version: FA90_G975USQU4ATH1
Phone Version: G975USQU4ATF1 [june 2020, rev1]
Board Platform: MSMNILE
Modem Platform: SM8150
Serial Number: R58M51V8P2T
Imei: 357332100431655
Battery Status: 3.89V (56%)
Network Type: GSM
SIM Status: ABSENT
Multisim Config: SS
Knox Version: v00
Warranty Bit: 0
Security Patch: 2019-01-01
Em Did: 2030A514CE15FE11
Carrier relock...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Carrier relocked.
Successfully finished.
Finished at local time: [04.19.21 12:59:16]
WorkID: 131722212
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Old 04-19-2021, 10:15   #4 (permalink)
Product Manager
 
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Join Date: Jul 2012
Location: EU
Posts: 24,791
Member: 1787203
Status: Offline
Thanks Meter: 23,783
reply

Dear User,

Please provide the WORK ID from the problematic job, so we can check the issue with the device and with the credits too. Thank you.

Best regards
Sab
Chimera Team


Quote:
Originally Posted by takhmeer View Post
hi team phone still network locked plz refund my cradtis

Chimera Mobile Phone Utility version: 28.13.1511 @ 2021-04-19
Carrier relock started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G975U
Carrier ID: TMB
Sales Code: TMB
Timezone: Asia/Karachi
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Tue Aug 25 16:25:00 KST 2020
PDA Version: FA90_G975USQU4ATH1
Phone Version: G975USQU4ATF1 [june 2020, rev1]
Board Platform: MSMNILE
Modem Platform: SM8150
Serial Number: R58M51V8P2T
Imei: 357332100431655
Battery Status: 3.89V (56%)
Network Type: GSM
SIM Status: ABSENT
Multisim Config: SS
Knox Version: v00
Warranty Bit: 0
Security Patch: 2019-01-01
Em Did: 2030A514CE15FE11
Carrier relock...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Carrier relocked.
Successfully finished.
Finished at local time: [04.19.21 12:59:16]
WorkID: 131722212
Report Post
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Old 08-03-2022, 21:28   #5 (permalink)
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Hi, i try carrier relock and the phone its still locked, any chance to refund?.

WorkID: 190130518
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Old 08-04-2022, 09:04   #6 (permalink)
Product Manager
 
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Location: EU
Posts: 24,791
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reply

Dear DHG89,

Yes, we revoked the credits. Please do the process one more time. However, add extra locks to the device from a different country. In most cases with that little trick, you can make it work.

Best regards
Sab
Chimera team


Quote:
Originally Posted by DHG89 View Post
Hi, i try carrier relock and the phone its still locked, any chance to refund?.

WorkID: 190130518
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Old 08-08-2022, 20:08   #7 (permalink)
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Location: Holguin, Cuba
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Hi, I just tried again and it is still locked, what else can I do? Thanks
WorkID: 190713308
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Old 08-09-2022, 10:06   #8 (permalink)
Product Manager
 
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Join Date: Jul 2012
Location: EU
Posts: 24,791
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Thanks Meter: 23,783
reply

Dear User,

The Carrier relock will not unlock the device, in fact you will get the opposite. More locks will be on the device. For example, if you select the T-mobile carrier, the phone will be locked to that carrier.
Please place those SIM CARDS to the device which carriers you selected.

Best regards
Sab
Chimera team


Quote:
Originally Posted by DHG89 View Post
Hi, I just tried again and it is still locked, what else can I do? Thanks
WorkID: 190713308
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Old 08-09-2022, 15:36   #9 (permalink)
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Yes, what i need is lock the phone to my country, i select the one that i use in my country and a random from france, the line that i use in my country its still not working.
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Old 08-10-2022, 09:06   #10 (permalink)
Product Manager
 
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Join Date: Jul 2012
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Posts: 24,791
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reply

Dear DHG,

Let us know the WORK ID from the last job please so we can check what happened.

Additionally, please reflash the phone and then run the CARRIER RELOCK once again, add all the network locks from your Country to the device.

Best regards
Sab
Chimera team


Quote:
Originally Posted by DHG89 View Post
Yes, what i need is lock the phone to my country, i select the one that i use in my country and a random from france, the line that i use in my country its still not working.
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Old 08-10-2022, 14:51   #11 (permalink)
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Hi, WorkID: 190713308
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Old 08-10-2022, 15:54   #12 (permalink)
Product Manager
 
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Join Date: Jul 2012
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Posts: 24,791
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reply

Dear DHG89,

We revoked the credits from the work. Do you tried to reflash the device , and then the Carrier Relock?

Best regards
Sab
Chimera team


Quote:
Originally Posted by DHG89 View Post
Hi, WorkID: 190713308
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Old 08-10-2022, 16:14   #13 (permalink)
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yes, in fact the only way that relock appears its when i flash combination, y relock then flash stock, it's ok in that way?
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Old 08-15-2022, 10:32   #14 (permalink)
Product Manager
 
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reply

Dear User,

Once you reflash the device, the Carrier Relock changes will be removed from the device, so we do not suggest that.

Best regards
Sab
Chimera team


Quote:
Originally Posted by DHG89 View Post
yes, in fact the only way that relock appears its when i flash combination, y relock then flash stock, it's ok in that way?
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Old 08-15-2022, 20:37   #15 (permalink)
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Hi, i will flash with a lower a security that i just download and check if relock option appears, if not can i flash the combination modem and try?
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