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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 10-19-2020, 14:58   #1 (permalink)
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Huawei FRP YAL-L21 unknown FAILED


Chimera Mobile Phone Utility version: 26.36.1122 @ 2020-10-19
Printing phone history

Load Factory Fastboot
10/19/2020
1:38
PM

Load Factory Fastboot
10/19/2020
1:01
PM

Remove FRP lock
10/17/2020
6:12
PM

Load Factory Fastboot
10/17/2020
5:54
PM

Load Factory Fastboot
10/17/2020
5:24
PM

Loading factory fastboot
Rebooting phone to factory mode
Changing to factory mode
Gathering phone information
Processing phone information
Current firmware version: 10.1.0.235 (C432E9R5P1) (hw/eu) @ YAL-L21
Rebooting phone to USB update mode
Downloading ERECOVERY files
Flashing ERECOVERY files
Rebooting phone to USB update mode
Gathering phone information
Processing phone information
Current firmware version: unknown (unknown/unknown) @ unknown
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Old 10-19-2020, 15:11   #2 (permalink)
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reply

Hi,




Please can you post the WORK ID as well? We would like to check the Logs from our side regarding to the job. So we can help you out, after the reviewed the work.


Quote:
Originally Posted by GsmOrient View Post
Chimera Mobile Phone Utility version: 26.36.1122 @ 2020-10-19
Printing phone history

Load Factory Fastboot
10/19/2020
1:38
PM

Load Factory Fastboot
10/19/2020
1:01
PM

Remove FRP lock
10/17/2020
6:12
PM

Load Factory Fastboot
10/17/2020
5:54
PM

Load Factory Fastboot
10/17/2020
5:24
PM

Loading factory fastboot
Rebooting phone to factory mode
Changing to factory mode
Gathering phone information
Processing phone information
Current firmware version: 10.1.0.235 (C432E9R5P1) (hw/eu) @ YAL-L21
Rebooting phone to USB update mode
Downloading ERECOVERY files
Flashing ERECOVERY files
Rebooting phone to USB update mode
Gathering phone information
Processing phone information
Current firmware version: unknown (unknown/unknown) @ unknown
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Old 10-20-2020, 13:14   #3 (permalink)
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WORK ID is :
111845686
Regards
GsmOrient
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Old 10-20-2020, 13:58   #4 (permalink)
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reply

Thank you for the reply. The device can be booted up in Fastboot mode?



Quote:
Originally Posted by GsmOrient View Post
WORK ID is :
111845686
Regards
GsmOrient
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Old 10-20-2020, 15:15   #5 (permalink)
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yes it can be booted up in fastboot mode
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Old 10-20-2020, 16:31   #6 (permalink)
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Okay, that is good. Please explain the problem with the device now. The phone cannot be booted up normally?



Quote:
Originally Posted by GsmOrient View Post
yes it can be booted up in fastboot mode
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Old 10-20-2020, 16:39   #7 (permalink)
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i have frp lock need baypass it
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Old 10-21-2020, 11:10   #8 (permalink)
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reply

Hi,


Put the device into Fastboot mode. Then run the REMOVE FRP LOCK method, which one will charge you 109 CRD.



Quote:
Originally Posted by GsmOrient View Post
i have frp lock need baypass it
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Old 10-21-2020, 15:43   #9 (permalink)
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Chimera Mobile Phone Utility version: 26.37.0928 @ 2020-10-21
Printing phone history

Load Factory Fastboot
10/19/2020
1:56
PM

Load Factory Fastboot
10/19/2020
1:38
PM

Load Factory Fastboot
10/19/2020
1:01
PM

Remove FRP lock
10/17/2020
6:12
PM

Load Factory Fastboot
10/17/2020
5:54
PM

Removing factory reset protection...
Rebooting phone to factory mode
Changing to factory mode
Gathering phone information
Processing phone information
Current firmware version: 10.1.0.235 (C432E9R5P1) (hw/eu) @ YAL-L21
Rebooting phone to USB update mode
Downloading ERECOVERY files
Flashing ERECOVERY files
Rebooting phone to USB update mode
Gathering phone information
Processing phone information
Current firmware version: unknown (unknown/unknown) @ unknown
We counld't identify the device, please select manually, if present!


Work id is
112171930
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Old 10-21-2020, 16:29   #10 (permalink)
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https://www.photobox.co.uk/my/photo/...d=503308829999


See this photo


compatible versions found in our databases note available i hope you can add this version 10.1.0.235 (C432E9R5P1) (hw/eu) @ YAL-L21
regards.
GsmOrient

Last edited by GsmOrient; 10-21-2020 at 16:35.
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Old 10-22-2020, 12:03   #11 (permalink)
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reply

Good day!


Yes indeed the firmware is not supported yet. But if you load the firmware to the tool, when the tool is asking you for the version, then it will be workable!



Quote:
Originally Posted by GsmOrient View Post
Chimera Mobile Phone Utility version: 26.37.0928 @ 2020-10-21
Printing phone history

Load Factory Fastboot
10/19/2020
1:56
PM

Load Factory Fastboot
10/19/2020
1:38
PM

Load Factory Fastboot
10/19/2020
1:01
PM

Remove FRP lock
10/17/2020
6:12
PM

Load Factory Fastboot
10/17/2020
5:54
PM

Removing factory reset protection...
Rebooting phone to factory mode
Changing to factory mode
Gathering phone information
Processing phone information
Current firmware version: 10.1.0.235 (C432E9R5P1) (hw/eu) @ YAL-L21
Rebooting phone to USB update mode
Downloading ERECOVERY files
Flashing ERECOVERY files
Rebooting phone to USB update mode
Gathering phone information
Processing phone information
Current firmware version: unknown (unknown/unknown) @ unknown
We counld't identify the device, please select manually, if present!


Work id is
112171930
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