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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 02-25-2023, 18:08   #1 (permalink)
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Join Date: Mar 2017
Posts: 9
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N985f Bit 5 incorrect code


Read codes started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-N985F
Carrier ID: CGU
Sales Code: CTE
Country Code: Honduras
Timezone: America/Tegucigalpa
Android Version: 13 [TP1A.220624.014] [SDK 33]
Build Date: Mon Oct 24 14:40:21 KST 2022
PDA Version: N985FXXU5GVJE [october 2022, revE]
Phone Version: N985FXXU5GVJE [october 2022, revE]
CSC Version: N985FOWO5GVK1 [november 2022, rev1]
Board Platform: UNIVERSAL990
Modem Platform: SHANNON5123
Imei: 354956900042933
Battery Status: 4.12V (85%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2022-10-01
Em Did: 200B364FC79D2011
Reading codes online...
Operation in progress. Be patient! Do NOT disconnect the phone!
Waiting for the server to respond.
Master lock code: 10856836
Network lock code: 20314892
Subset lock code: 00000000
SP lock code: 00000000
CP lock code: 00000000
SIM lock code: 00000000
Successfully finished.
Finished at local time: [02.24.23 20:29:45]
WorkID: 213549108


phone not accept codes
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Old 02-27-2023, 13:04   #2 (permalink)
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Location: EU
Posts: 24,787
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Dear Poluxz,

Thank you for the report. Based on the logs, you received the Master Lock code, and the Network unlock code too.

What kind of code request do you see in the phone's display? The phone is asking you for the PUK code or for a Network Pin code?
(you can also attach a screenshot from the display so we can check it more properly)

Best regards
Sab
Chimera team


Quote:
Originally Posted by poluxz View Post
Read codes started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-N985F
Carrier ID: CGU
Sales Code: CTE
Country Code: Honduras
Timezone: America/Tegucigalpa
Android Version: 13 [TP1A.220624.014] [SDK 33]
Build Date: Mon Oct 24 14:40:21 KST 2022
PDA Version: N985FXXU5GVJE [october 2022, revE]
Phone Version: N985FXXU5GVJE [october 2022, revE]
CSC Version: N985FOWO5GVK1 [november 2022, rev1]
Board Platform: UNIVERSAL990
Modem Platform: SHANNON5123
Imei: 354956900042933
Battery Status: 4.12V (85%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2022-10-01
Em Did: 200B364FC79D2011
Reading codes online...
Operation in progress. Be patient! Do NOT disconnect the phone!
Waiting for the server to respond.
Master lock code: 10856836
Network lock code: 20314892
Subset lock code: 00000000
SP lock code: 00000000
CP lock code: 00000000
SIM lock code: 00000000
Successfully finished.
Finished at local time: [02.24.23 20:29:45]
WorkID: 213549108


phone not accept codes
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