q10 gives error unlock with new update

[ras]

Hi,
Having downloaded all the necessary files and after

the 1st stage of unlocking the phone did not boot to CHIMERA LOGO instead goes dead. here is the log below,



Chimera Mobile Phone Utility version: 7.42.1229 @ 2015-08-14

[Direct unlock started.]
Phone is in loader mode

Updating software.

Retrieving necessary files

Retrieving necessary files
Extracting: qcfm.image.com.qnx.qcfm.radio.qc8960-wtr.BB10_3_2.681.849834.signed
Initializing phone mode
Device recognized

Flashing file
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
Parsing file
Start flashing
Flashing has been finished

Waiting for the phone connection.
Please un-plug the cable, put in the battery, turn it on, wait for Chimera logo on your phone, re-plug the cable


thanks

Ras

[Chimera Tool]

Please be so kind and install the drivers correctly, because it seems like your BlackBerry drivers are not installed and phone can not be detected.
You can download our driver installer tool from here: https://pics.chimeratool.com/drivers...ra_drivers.exe

Also good to know, you need use Windows 7 operating system, because there are many problems with XP

[innocent4real]

have the same problem

[Chimera Tool]

Originally Posted by innocent4real

have the same problem

Can you give me teamviewer access please?
Between can you check please the free space on your drive? Because it seems, you do not have enough space left...