sm-n976n
 

sm-n976n convert to n976f dual sim android 12
2nd imei 000000000
When I correct my imei it gives me this message


Repair started
Unable to detect IMEI number.
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-N975F
Carrier ID: KOO
Sales Code: SEB
Country Code: BALTIC
Timezone: Africa/Algiers
Android Version: 12 [SP1A.210812.016] [SDK 31]
Build Date: Thu Dec 23 23:52:00 KST 2021
PDA Version: N975FXXU7GULD [december 2021, revD]
Phone Version: N976NKOU2FUE1 [may 2021, rev1]
CSC Version: N975FOXM7GULD [december 2021, revD]
Board Platform: UNIVERSAL9825
Modem Platform: SHANNON50005100
Battery Status: 3.67V (6%)
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2022-01-01
Em Did: 20228E8E540F4611
Repair imei...
Operation in progress. Be patient! Do NOT disconnect the phone!
Unsupported modem. Install an older firmware or modem and try again.

reply
 

Dear Slimane,

Thank you for the report. Please try to downgrade the device to android 11: N976BXXU7FUE3

the problem is the Android 12 sadly. We cannot handle it at the moment.

Best regards
Sab
Chimera team

Android Version: 11 [RP1A.200720.012] [SDK 30]
Build Date: Fri May 7 11:44:48 KST 2021
PDA Version: N976BXXU7FUE3 [may 2021, rev3]
Phone Version: N976NKOU2FUE1 [may 2021, rev1]
CSC Version: N975FOXM7FUE3 [may 2021, rev3]
Product Code: XXV
HIDSw Version: N976BXXU7FUE3/N975FOXM7FUE3/N976NKOU2FUE1/N976BXXU7FUE3
Board Platform: UNIVERSAL9825
Modem Platform: SHANNON50005100
Serial Number: R3CMA04ADMH
Imei: 358592107483871
Connections: AT,MTP
Battery Status: 3.89V (59%)
Network Type: GSM
SIM Status: ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2021-05-01
Em Did: 20228E8E540F4611
Repair imei...
Operation in progress. Be patient! Do NOT disconnect the phone!
Unsupported modem. Install an older firmware or modem and try again.
Finished at local time: [05.23.22 11:19:20]

reply
 

Okay, that is a problem. Please post the WORK ID from the log so we can check the details of the job from our end.

Best regards
Sab
Chimera team

Finished at local time: [05.23.22 11:26:36]
WorkID: 181243393

reply
 

Thank you for the feedback. We have a workable method for this one, however you have to root the device. After that you have to use the Root based method.

Best regards
Sab
Chimera team

Operation in progress. Be patient! Do NOT disconnect the phone!
Current imei2: 000000000000000
Repaired imei2: 3585
Successfully finished.
Finished at local time: [05.24.22 12:49:03]
WorkID: 181400698


But on the phone it stays unknown

reply
 

Dear slimane79,

Once you finished the IMEI REPAIR service, please do the PATCH CERT services as well.

Best regards
Sab
Chimera team

Nothing new

Preparing...
Checking root access.
Restarting phone in recovery mode...
Please try again after restart.
The procedure has been canceled.
Finished at local time: [05.30.22 12:23:51]
WorkID: 182144728

reply
 

Dear slimane79,

As we see the device cannot be recognized during the process. The phone disappears and then the phone cannot be recognized anymore. Please reinstall the chimera tool drivers, use another cable and USB port.

If you can, you can try the process on another PC as well.

Best regards
Sab
Chimera team