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09-17-2015, 20:38
| #1 (permalink) |
| Junior Member  Join Date: Jul 2015
Posts: 22
Member: 2434263 Status: Offline Thanks Meter: 4 | UART Cable doesn't work, "port is not responding". The unlock required the UART cable, because the program said to switch the cables. The UART cable did not recognize the phone. The ports COM3 and COM13 were tried, but it didn't work. Is it a problem with the driver, the UART cable, or something else  Work ID: 7000296 Chimera Mobile Phone Utility version: 7.70.1439 @ 2015-09-17 |
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09-18-2015, 09:55
| #2 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,786 | reply Dear Sir, if it is possible please try again with an another UART cable+box. For example you can try with Z3x box+the uart cable of the box. Best regards Chimera Team Quote:
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09-18-2015, 19:26
| #3 (permalink) | |
| Junior Member Join Date: Jul 2015
Posts: 22
Member: 2434263 Status: Offline Thanks Meter: 4 | Quote:
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09-23-2015, 11:38
| #6 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,786 | reply Dear Sir, sorry for the late answer, our developer team worked on that problem. We tested many cables on many phones etc.. We faced issue in some case. When you know Samsung has many difference phones, for example you can buy S4 but the producer created many difference S4 models. Because of this in some case you could not replace the box+uart cable option with the chimera uart cable. Really sorry for the inconveniences, but we are working on it. More information about that: https://chimeratool.com/help/uart_cable_method_information Best regards Nicole Chimera Team Quote:
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09-23-2015, 23:33
| #7 (permalink) | |
| Junior Member Join Date: Jul 2015
Posts: 22
Member: 2434263 Status: Offline Thanks Meter: 4 | Quote:
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09-24-2015, 09:33
| #8 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,786 | reply Dear Sir, At the moment we know about that 16 models, but naturally can be more models too. We try to find the all not supported model, and continuously update the list. Best regards Nicole Chimera Team Quote:
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01-11-2016, 16:30
| #10 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,786 | reply Dear Sir, could you write us more information about the problem? You connected the uart cable when the software asked it, and the software not recognized it? Best regards Nicole Quote:
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