Moto g6 play failed unlock - GSM-Forum

spitroastxxx · 09-03-2019, 10:27

Smart-Clip 2 v.1.33.01
New version 1.33.06 is available on www.smart-clip2.com. We strongly recommend to update Smart-Clip 2!
591995653 Smart-Clip 2 dongle 1.33, Initializing...OK
Pack 2: Activated
Pack 3: Not activated
Pack 4: Activated
Pack 5: Activated
--------- 2019-09-03 10:23:05 ---------
Smart-Clip 2 1.33.01 Qcom: Get unlock codes
Motorola QC Diag Port (COM53), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_02
Error writing to serial port

That was reading codes

Motorola QC Diag Port (COM55), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto G6 Play (BoostMobile)
Firmware: MPSS.JO.3.0.c11-00037-8937_GENNS_PACK-1
Date: Jan 8 2019 12:06:44, Jan 06 2019 23:00:00, 8937.gen
Software IMEI: 351861091112660
Bluetooth address: 000000000000
This operation may brick the phone! Are you sure you want to proceed? [YES]
Security area saved to "C:\Users\gsmwo\Documents\Smart-Clip 2\security backup\0591995653\351861091112660 (1).skb"
Unlocking phone.....Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done

Direct says its done but its still locked

spitroastxxx · 09-03-2019, 11:24

IMEI corrupted no option to restore it from back up? in Service section

spitroastxxx · 09-03-2019, 11:50

Is this model supported ?

Model: AL12434545

Moto G Play (6th Gen)

GSM_Support · 09-03-2019, 15:33

@ spitroastxxx,

In case Moto G6 play has latest security patch installed, it can not be unlocked at the moment.

Best Regards
GSMServer team

spitroastxxx · 09-03-2019, 19:09

Quote:

Originally Posted by GSM_Support

@ spitroastxxx,

In case Moto G6 play has latest security patch installed, it can not be unlocked at the moment.

Best Regards
GSMServer team

How do i restore the back up pleaase? IMEI is corrupted

spitroastxxx · 09-05-2019, 11:02

Hello what bout restoring my corrupted IMEI

spitroastxxx · 09-09-2019, 10:14

Hello what about restoring my corrupted IMEI from a Backup ?

spitroastxxx · 09-19-2019, 09:51

Hello what about restoring my corrupted IMEI from a Backup ?

spitroastxxx · 09-30-2019, 09:29

Hello what about restoring my corrupted IMEI from a Backup ?

mcandre · 09-30-2019, 15:18

Try to reflash the phone using the same version of flash file. In most cases, the IMEI should be restored.

09-03-2019, 10:27	#1 (permalink)
spitroastxxx No Life Poster Join Date: Jan 2007 Posts: 546 Member: 428656 Status: Offline Thanks Meter: 54	Moto g6 play failed unlock Smart-Clip 2 v.1.33.01 New version 1.33.06 is available on www.smart-clip2.com. We strongly recommend to update Smart-Clip 2! 591995653 Smart-Clip 2 dongle 1.33, Initializing...OK Pack 2: Activated Pack 3: Not activated Pack 4: Activated Pack 5: Activated --------- 2019-09-03 10:23:05 --------- Smart-Clip 2 1.33.01 Qcom: Get unlock codes Motorola QC Diag Port (COM53), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_02 Error writing to serial port That was reading codes Motorola QC Diag Port (COM55), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00 Phone model: Moto G6 Play (BoostMobile) Firmware: MPSS.JO.3.0.c11-00037-8937_GENNS_PACK-1 Date: Jan 8 2019 12:06:44, Jan 06 2019 23:00:00, 8937.gen Software IMEI: 351861091112660 Bluetooth address: 000000000000 This operation may brick the phone! Are you sure you want to proceed? [YES] Security area saved to "C:\Users\gsmwo\Documents\Smart-Clip 2\security backup\0591995653\351861091112660 (1).skb" Unlocking phone.....Done Restarting phone...PLEASE RESTART PHONE MANUALLY! Done Direct says its done but its still locked

09-03-2019, 11:24	#2 (permalink)
spitroastxxx No Life Poster Join Date: Jan 2007 Posts: 546 Member: 428656 Status: Offline Thanks Meter: 54	IMEI corrupted no option to restore it from back up? in Service section

09-03-2019, 11:50	#3 (permalink)
spitroastxxx No Life Poster Join Date: Jan 2007 Posts: 546 Member: 428656 Status: Offline Thanks Meter: 54	Is this model supported ? Model: AL12434545 Moto G Play (6th Gen)

09-03-2019, 15:33	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ spitroastxxx, In case Moto G6 play has latest security patch installed, it can not be unlocked at the moment. Best Regards GSMServer team

09-05-2019, 11:02	#6 (permalink)
spitroastxxx No Life Poster Join Date: Jan 2007 Posts: 546 Member: 428656 Status: Offline Thanks Meter: 54	Hello what bout restoring my corrupted IMEI

09-09-2019, 10:14	#7 (permalink)
spitroastxxx No Life Poster Join Date: Jan 2007 Posts: 546 Member: 428656 Status: Offline Thanks Meter: 54	Hello what about restoring my corrupted IMEI from a Backup ?

09-19-2019, 09:51	#8 (permalink)
spitroastxxx No Life Poster Join Date: Jan 2007 Posts: 546 Member: 428656 Status: Offline Thanks Meter: 54	Hello what about restoring my corrupted IMEI from a Backup ?

09-30-2019, 09:29	#9 (permalink)
spitroastxxx No Life Poster Join Date: Jan 2007 Posts: 546 Member: 428656 Status: Offline Thanks Meter: 54	Hello what about restoring my corrupted IMEI from a Backup ?

09-30-2019, 15:18	#10 (permalink)
mcandre No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 39 Posts: 11,877 Member: 239548 Status: Offline Thanks Meter: 2,781	Try to reflash the phone using the same version of flash file. In most cases, the IMEI should be restored.