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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip 2


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Old 11-30-2022, 18:11   #1 (permalink)
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P40 prp error id


i try to remove huawei id els-nx9 android 12 BUT error

--------- 2022-11-30 16:57:49 ---------
Smart-Clip 2 1.45.04 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM210), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 05/12/2014, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 3)
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.276(C185E3R3P4)
SN: K5J0220313011892
OEM Info IMEI1: 860996043196xxx
OEM Info IMEI2: 860996043209xxx
MEID: A00000B542BC13
Phone model: ELS-NX9
Build number: ELS-N29 12.0.0.276(C185E3R3P4)
Reading data...This phone has a specific firmware version.
Read the manual on the official website for additional steps to be performed.
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Old 12-02-2022, 14:53   #2 (permalink)
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@ mohyzo07,

According to the provided data your phone has one of the latest / specific firmware versions.
In order to be able to service current device, it is recommended to downgrade phone's firmware version and repeat operation once again.
Refer to this link for the more detailed information, please.
Please notice: Downgrade operation can be performed at your own risks. It is recommended to read full phone backup before performing downgrade operation.

Best Regards
GSMServer team



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