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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip 2


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Old 01-09-2019, 16:55   #1 (permalink)
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Z2 Force XT1789 Unlock Done Says Invalid SIm


Ive tried numerous times to unlock and every time it says invalid sim


Smart-Clip 2 1.29.15 Qcom: Direct unlock
Motorola USB BP Diagnostic Port (COM12), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EE5&REV_0404&MI_00
Phone model: Moto Z2 (Sprint)
Firmware: MPSS.AT.2.5.c1-00117-8998_GEN_PACK-1.128345.1.128615.2
Date: Dec 12 2017 18:09:35, Dec 12 2017 07:00:00, 8998.gen
Software IMEI: 990007530XXXXX0
Bluetooth address: 000000000000
Security area saved to "C:\Users\CellDr\Documents\Smart-Clip 2\security backup\0622541335\990007530XXXXX0 (1).skb"
Unlocking phone.....Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done



What can the issue be?
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Old 01-10-2019, 09:39   #2 (permalink)
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Did you try to unlock the device with not native SIM card in it?
Upload all security backups from this phone.
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Old 01-21-2019, 09:57   #3 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Did you try to unlock the device with not native SIM card in it?
Upload all security backups from this phone.
Cant contact you by pm
Gsmserver has exceeded their stored private messages quota and cannot accept further messages until they clear some space.
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Old 03-13-2019, 22:43   #4 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Did you try to unlock the device with not native SIM card in it?
Upload all security backups from this phone.



Sorry put this to the side for a minute, dont have time to keep playing with it. Still not done and tried without sim inside as well and same thing says invalid sim.


Wont let me upload the file for some reason.
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Old 04-29-2019, 17:19   #5 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Did you try to unlock the device with not native SIM card in it?
Upload all security backups from this phone.

Sorry got real busy with tax season here and now making time for problem phones. Here is the log again,I changed the driver to QC driver instead of Moto diag driver and after trying it with different drivers and sim cards still says invalid sim.


--------- 2019-04-29 12:01:23 ---------
Smart-Clip 2 1.30.04b1 Qcom: Direct unlock
Qualcomm Diagnostics Interface 7102 (COM12), Provider: Qualcomm Incorporated, Driver ver.: 2.1.2.2, Date: 3/24/2016, USB\VID_22B8&PID_2EE5&REV_0404&MI_00
Phone model: Moto Z2 (Sprint)
Firmware: MPSS.AT.2.5.c1-00117-8998_GEN_PACK-1.128345.1.128615.2
Date: Dec 12 2017 18:09:35, Dec 12 2017 07:00:00, 8998.gen
Software IMEI: 990007530500000
Bluetooth address: 000000000000
Security area saved to "C:\Users\CellOne55_1\Documents\Smart-Clip 2\security backup\0622541335\990007530500000 (8).skb"
Unlocking phone.....Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done
------
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Old 04-29-2019, 22:04   #6 (permalink)
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I found this on XDA and unlocked the phone smartclip and gcpro both couldnt do it.

https://forum.xda-developers.com/z2-...rrier-t3843824
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