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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > Distributed Devices by GPG > GCPro Key


 
 
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Old 12-05-2017, 03:48   #1921 (permalink)
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hi, good day every one my gcpro card is not updating to latest version so i cant use update 59, when i read card info all goes well, when i register card all goes ok but when i try to update i get this error

Checking server connection...
GCPro SN GCF8632DAC
Card OsVer 0002
Checking security of card...
GCPRO Activation := CARD IS ACTIVE
Card crypto verify ok..
Invalid card sn...
Job finish

and when i try to open software i get this error "Card not Found..... Error 33111" .
"update 58" is now obselete so i cannot use that instead of "update 59" as i did yesterday so now my dongle has no use untill a working solution is posted.

It would be really profiting and stress free if the team can come up with quick and working solution in a few hours or maybe days if thats the case.

Or it would also be ok if the team would allow us (the people that are having problems with update 59) to continue to use update 58 untill a working solution is released, that way people successfully using update 59 and people using update 58 because of updating errors will still have access to there GCPRO instead of having it as a no purpose tool. this is just my opinion of keeping customers satisfied untill they all are on the same path because i am one person with a sleeping gcpro box. thank you looking forward to permanent solution.
 
Old 12-05-2017, 03:50   #1922 (permalink)
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Checking GCPro Card Details...
Checking server connection...
GCPro SN GC
Card OsVer 0000
Invalid card sn...
Fail to update security details contact support DO NOT TRY AGAIN...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...04-12-2017-20-50-43

Log Saved
 
Old 12-05-2017, 04:43   #1923 (permalink)
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Donate money to this user
please help 2 pc some problem

Checking GCPro Card Details...
Checking server connection...
GCPro SN GCD16030DC
Card OsVer 0002
Checking security of card...
GCPRO Activation := CARD IS ACTIVE
Card crypto verify ok..
Fail to start error := 2
Please install JAVA before update & restart computer before using. https://java.com/en/download/
error :=
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...04-12-2017-19-41-56

Log Saved

Last edited by stanner_austin; 12-05-2017 at 11:05. Reason: quote removed
 
Old 12-05-2017, 05:42   #1924 (permalink)
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Quote:
Originally Posted by danielvp View Post
same error 3311 after update from 58 to 59 i used it yesterday and it was working fine when i update the card it does it right but when i try to open the update 59 it say error 33111 no card this is my information

GCPro found...
Card verify ok...
Card OsVer 0002
GCPro SN:= GC5CCB1485
GCPRO Activation := CARD IS ACTIVE
thanks.

Same issue after Updated to 59. Please hlep,thanks
 
Old 12-05-2017, 07:20   #1925 (permalink)
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Help please, i need my gcprokey working, need unblock some phones

Checking server connection...
Server access ok..
Making sure card is locked or not..
ERROR 0x1_islocked
Reading Details..
Card is not Allowed to UPDATE Contact reseller or GCPro_Team for more help..
GCPro SN := GCC025A9F3
Fail at unlock card please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...05-12-2017-00-07-45
 
Old 12-05-2017, 08:37   #1926 (permalink)
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have same pbGCPro found...
Card verify ok...
Card OsVer 0002
GCPro SN:= GCB26FB216
GCPRO Activation := CARD IS ACTIVE
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...05-12-2017-08-33-26

Log Saved
 
Old 12-05-2017, 09:04   #1927 (permalink)
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solution here my one goodMake sure latest Java installed in pc if not use this link to install it. https://java.com/en/download/
 
Old 12-05-2017, 09:56   #1928 (permalink)
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i need help PLZ!

Checking GCPro Card Details...
Checking server connection...
GCPro SN GCXXXXXX
Card OsVer 0002
Checking security of card...
CARD IS LOCKED CONTACT SUPPORT..
Card crypto verify ok..
Please do not make any other task Card Update Started...
Card is not Allowed to UPDATE Contact reseller or GCPro_Team for more help..
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...05-12-2017-09-49-41

Log Saved
 
Old 12-05-2017, 11:53   #1929 (permalink)
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@Chang Alvarez
Hello
Please Re download latest update59 again,
Use update tool and update card again.

@rodny19
Hello
Already solved via skype.

@Elmoursi
Hello
Please Re download latest update59 again,
Use update tool and update card again.

@rubenzt
Hello
Please Re download latest update59 again,
Tell your reseller to add in server for register allowed.

@kikiperez
Hello
Please Re download latest update59 again,
Use update tool and update card again.

@kingsley32
Hello
Please Re download latest update59 again,
Use update tool and update card again.

@all other who hide there serial.
Please post correct log.
Find last failed to update log copy it.
download latest update 59 again without delete anything.
Read gcpro details and post both log here.
If you can not understand English please ask your reseller or any person who can understand English more better.
 
The Following 2 Users Say Thank You to stanner_austin For This Useful Post:
Old 12-05-2017, 13:36   #1930 (permalink)
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Quote:
Originally Posted by stanner_austin View Post

@all other who hide there serial.
Please post correct log.
Find last failed to update log copy it.
download latest update 59 again without delete anything.
Read gcpro details and post both log here.
If you can not understand English please ask your reseller or any person who can understand English more better.
Log of updating process:
Code:
Checking GCPro Card Details...
Checking server connection...
GCPro SN GC0DBB9D15
Card OsVer  0002
Checking security of card...
GCPRO Activation := CARD IS ACTIVE
Card crypto verify ok..
Please do not make any other task Card Update Started...
Please do not REMOVE CARD or Power off PC..
fail with 6982
BACKUP OF NEW CARD IS SAVED.. !!! PLEASE COPY AT SAFE PLACE !!..
Backup Created..
Seed:= HcfZCQUwCAXRlty9fkZj+i/pLQwcmF3KuELv6Gs2E5ZReJQbfv8KwkH4yry1g/U2D45j+tI1Lp1M3l1tCQwmCeWFvN5I+Uc449HoJAU563wA
Fail to update security 3...
Fail to restore old card details contact support DO NOT TRY AGAIN...
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...03-12-2017-13-27-36

Log of read info after update failed:
Code:
GCPro found...
Card verify ok...
Card OsVer 0000
GCPro SN:= GC1438DC64
GCPRO Activation := NOT ACTIVE
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...03-12-2017-13-33-08

Log after download again update 59
Code:
GCPro found...
Card verify ok...
Card OsVer 0000
GCPro SN:= GC1438DC64
GCPRO Activation := NOT ACTIVE
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...05-12-2017-08-34-13

Log Saved
 
Old 12-05-2017, 14:11   #1931 (permalink)
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porque dice eso mi dongle esta nueva

Card verify ok...
Card OsVer 0002
GCPro SN:=
GCPRO Activation := NOT ACTIVE
Checking server connection...
Enter registration details for GCPro...
Checking card..
Please update Card before using activation..
Fail at activation please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...05-12-2017-09-01-21

Log Saved

Last edited by luiyi; 12-05-2020 at 04:45.
 
Old 12-05-2017, 14:40   #1932 (permalink)
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please update card first
 
Old 12-05-2017, 14:50   #1933 (permalink)
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Quote:
Originally Posted by luiyi View Post
Card verify ok...
Card OsVer 0002
GCPro SN:= GCF510A9C8
GCPRO Activation := NOT ACTIVE
Checking server connection...
Enter registration details for GCPro...
Checking card..
Please update Card before using activation..
Fail at activation please contact support...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...05-12-2017-09-01-21

Log Saved
Instala JAVA desde el link que te da gcpro, si te falla, reinicia la pc; luego, actualiza tu gc pro y realiza el proceso.
 
Old 12-05-2017, 15:17   #1934 (permalink)
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Checking GCPro Card Details...
Checking server connection...
GCPro SN GCC879EADB
Card OsVer 0002
Checking security of card...
GCPRO Activation := CARD IS ACTIVE
Card crypto verify ok..
Please do not make any other task Card Update Started...
New Version of Card Not found after Load Contact support for help.
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...05-12-2017-16-59-02
 
Old 12-05-2017, 15:18   #1935 (permalink)
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Quote:
Originally Posted by zerishpho View Post
Checking GCPro Card Details...
Checking server connection...
GCPro SN GCC879EADB
Card OsVer 0002
Checking security of card...
GCPRO Activation := CARD IS ACTIVE
Card crypto verify ok..
Please do not make any other task Card Update Started...
New Version of Card Not found after Load Contact support for help.
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...05-12-2017-16-59-02


According to stanner he says we can think whatever we want and it is not his problem .- so we are the idiots for updating card


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