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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > xtc2cliP


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Old 03-21-2019, 22:46   #1 (permalink)
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Question HTC 10 Unlock Issue


Hello

I'm trying to Unlock a Verizon HTC 10 on Android 8.0. Using the special unlock for HTC 10, I connected the SD to the computer, copied the files successfully then tried booting the phone into ftm mode, but it just restarts. The message still says there's a non-verizon sim and the screen still says locked.

Phone screen
imgur (dot) com /XdKivVU

Program screen
imgur (dot) com /7jHZZkd
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Old 03-22-2019, 05:44   #2 (permalink)
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Verizon variant is sim-free ! If it is locked, please show the picture
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Old 03-29-2019, 16:17   #3 (permalink)
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easy, only need , s-off , supercid 11111111, flash rom unlocked , done
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Old 04-10-2019, 18:11   #4 (permalink)
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Is that under "S-off" or "SD mode"?
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Old 04-10-2019, 19:23   #5 (permalink)
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Quote:
Originally Posted by Wagoo View Post
Is that under "S-off" or "SD mode"?
Hello!

For HTC 10 please use "Direct mode commands" tab. Clip must be attached to the SD slot of your phone.
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Old 04-11-2019, 21:52   #6 (permalink)
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I have the USB in my computer connected to the phone and the XTC2CLIP connected to the phone. I clicked on clear sim lock but it doesn't work. What should I be doing?
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Old 04-12-2019, 08:38   #7 (permalink)
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you must make s-off not clear simlock on direct tab if fails u might need power adapter for htc 10 oreo
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Old 04-12-2019, 17:37   #8 (permalink)
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Quote:
Originally Posted by Wagoo View Post
I have the USB in my computer connected to the phone and the XTC2CLIP connected to the phone. I clicked on clear sim lock but it doesn't work. What should I be doing?
Hello!

Please provide your firmware version / phone information. I'll check the exact steps in your case and let you know.
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Old 04-12-2019, 19:30   #9 (permalink)
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HTC 10 Verizon HTC6545L
Android 8.0
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Old 04-12-2019, 20:49   #10 (permalink)
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Quote:
Originally Posted by Wagoo View Post
HTC 10 Verizon HTC6545L
Android 8.0
Can you please read phone info in download mode using XTC 2 Tool and post here?
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Old 04-16-2019, 22:02   #11 (permalink)
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Here is what I get

Reading information...
Using Fastboot mode...
Reading common information
(bootloader) kernel: lk
(bootloader) product: htc_pmewl
(bootloader) version: 1.0
(bootloader) max-download-size: 1578400000
(bootloader) serialno: FA7870100377
(bootloader) slot-count: 0
(bootloader) current-slot:
(bootloader) imei: 990007192175674
(bootloader) version-main: 3.18.605.13
(bootloader) boot-mode: download
(bootloader) version-baseband: 2.0.C010252@71226
(bootloader) version-bootloader: 1.0.0.0000
(bootloader) mid: 2PS650000
(bootloader) cid: VZW__001
all:
finished. total time: 0.016s
htc_fastboot finished
Reading CID information
... (bootloader) cid: VZW__001
OKAY
finished. total time: 3.613s
htc_fastboot finished
Reading MEID information
... (bootloader) meid: 99000719217567
OKAY
finished. total time: 0.000s
htc_fastboot finished
Reading IMEI1 information
... (bootloader) imei: 990007192175674
OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading IMEI2 information
... (bootloader) imei2:
OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading secure flag information
... (bootloader) Device security level S-ON, reboot count 0
OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading serial number information
... (bootloader) Device Serial No. is FA7870100377
OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading color information
... (bootloader) COLOR ID: BLK00
OKAY
finished. total time: -0.000s
htc_fastboot finished
Read information completed.
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Old 04-17-2019, 16:05   #12 (permalink)
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Quote:
Originally Posted by Wagoo View Post
Here is what I get

Reading information...
Using Fastboot mode...
Reading common information
(bootloader) kernel: lk
(bootloader) product: htc_pmewl
(bootloader) version: 1.0
(bootloader) max-download-size: 1578400000
(bootloader) serialno: FA7870100377
(bootloader) slot-count: 0
(bootloader) current-slot:
(bootloader) imei: 990007192175674
(bootloader) version-main: 3.18.605.13
(bootloader) boot-mode: download
(bootloader) version-baseband: 2.0.C010252@71226
(bootloader) version-bootloader: 1.0.0.0000
(bootloader) mid: 2PS650000
(bootloader) cid: VZW__001
all:
finished. total time: 0.016s
htc_fastboot finished
Reading CID information
... (bootloader) cid: VZW__001
OKAY
finished. total time: 3.613s
htc_fastboot finished
Reading MEID information
... (bootloader) meid: 99000719217567
OKAY
finished. total time: 0.000s
htc_fastboot finished
Reading IMEI1 information
... (bootloader) imei: 990007192175674
OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading IMEI2 information
... (bootloader) imei2:
OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading secure flag information
... (bootloader) Device security level S-ON, reboot count 0
OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading serial number information
... (bootloader) Device Serial No. is FA7870100377
OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading color information
... (bootloader) COLOR ID: BLK00
OKAY
finished. total time: -0.000s
htc_fastboot finished
Read information completed.
Hello,

Reading secure flag information
... (bootloader) Device security level S-ON, reboot count 0

Your device is S-ON. You cannot boot to FTM in this state.

Please do this:

1. Connect clip to SD slot of your phone.
2. Insert PowerAdapter into the clip and connect it to your PCs usb port.
3. Run XTC 2 Tool, open "PowerAdapter" tab.
4. Reboot phone to donwload mode, make sure you have "SD MOUNTED" message on the phone now.
5. Press "Write security" having S-OFF (0) selected as an option.
6. Wait for the process to finish. Reboot phone to download mode and confirm it's S-OFF now.

Once done, process with "Special unlock / IMEI" as instructed there (same FTM mode way as you tried).

Once the phone is unlocked, you can S-ON again if you want.
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