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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > xtc2cliP


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Old 07-31-2017, 18:12   #1 (permalink)
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HTC E8 question


Hi there
When I got the HTC E8 it was s-offed and so I tried to flash any ruu for it but it gave me id error as if it wasent s-offed so I tried s-offing the device but still same problem it says in bootloader that this device is s-offed but doesnt act like it is
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Old 08-01-2017, 14:57   #2 (permalink)
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Please flash ZIP, not RUU and post log here.
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Old 08-01-2017, 18:51   #3 (permalink)
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Thanks for the reply!

I used the flash function in the xtc 2 clip software tool to try and flash this device
here is the log:

Starting flash process...
found large-zip header, file count: 7
processing file 1/7...
sending 'zip' (47317 KB)...
OKAY [ 2.328s]
writing 'zip'...
(bootloader) zip header checking...
(bootloader) shift signature_size for header checking...
(bootloader) zip info parsing...
(bootloader) checking model ID...
FAILED (remote: 41 model id check fail)
finished. total time: 2.656s
Flash process completed.
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Old 08-02-2017, 09:42   #4 (permalink)
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Quote:
Originally Posted by josephnoble View Post
Thanks for the reply!

I used the flash function in the xtc 2 clip software tool to try and flash this device
here is the log:

Starting flash process...
found large-zip header, file count: 7
processing file 1/7...
sending 'zip' (47317 KB)...
OKAY [ 2.328s]
writing 'zip'...
(bootloader) zip header checking...
(bootloader) shift signature_size for header checking...
(bootloader) zip info parsing...
(bootloader) checking model ID...
FAILED (remote: 41 model id check fail)
finished. total time: 2.656s
Flash process completed.
Can you please read phone info from fastboot mode and post here?
Or, at least, post model ID which is printed on the back of the phone.
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Old 08-02-2017, 10:31   #5 (permalink)
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Good morning,
Here is the Model Number info on the back of the phone:
Model: OPAJ100 M8Ss

And here is my getvar info:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.213311711.23G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.33.708.6
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: xxxxxxxxxxxxxx
(bootloader) imei: xxxxxxxxxxxxxxxxx
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: mec_tl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0PAJ1****
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: bf08371e
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

Many thanks!

Last edited by josephnoble; 08-02-2017 at 10:38.
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Old 08-02-2017, 11:45   #6 (permalink)
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Thanks!
You need to use flash files for 0PAJ1, please search for 0PAJ1 on the support, and download the flash file you need.
For example we have same version as your phone - 2.33.708.6, which is file no. 448589
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Old 08-02-2017, 18:24   #7 (permalink)
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Thank you!
The zip flashed!
Unfortunately the problem I had still remains
the device doesnt seem to recognise sim cards although the sim tray and device seem to be in very good condition.
Would you recommend any other actions?
I have tried flashing the stock rom

Many thanks
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Old 08-03-2017, 16:30   #8 (permalink)
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Quote:
Originally Posted by josephnoble View Post
Thank you!
The zip flashed!
Unfortunately the problem I had still remains
the device doesnt seem to recognise sim cards although the sim tray and device seem to be in very good condition.
Would you recommend any other actions?
I have tried flashing the stock rom

Many thanks
I can only suggest you to do all possible software-related options, like full flash file latest firmware (alternatively you can take OTA), then do factory reset.

Are you sure there is no reaction when the sim is inserted?
Is it sim-unlocked phone?
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Old 08-03-2017, 16:57   #9 (permalink)
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Yes the phone is sim unlocked
there doesnt seem to be any sign of recognition of the sim at all
not even saying that you have to unlock the device before the sim.
The device and the sim tray's physical condition seem to be excellent.
Also this device used to accept sim cards but it was returned from a friend and now doesnt
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Old 08-03-2017, 19:10   #10 (permalink)
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Quote:
Originally Posted by josephnoble View Post
Yes the phone is sim unlocked
there doesnt seem to be any sign of recognition of the sim at all
not even saying that you have to unlock the device before the sim.
The device and the sim tray's physical condition seem to be excellent.
Also this device used to accept sim cards but it was returned from a friend and now doesnt
Sorry, but I don't see other reasons than hardware issue.
Please try latest firmware (via direct flash or OTA). Maybe there was a liquid inside, it's now not visible, but already affected the slot/contacts/pcb.
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Old 08-03-2017, 19:25   #11 (permalink)
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Thank you.
Can you direct me to a compatible OTA to flash for my device please.
I went to software update in htc settings and its up to date

Many thanks
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Old 08-04-2017, 10:05   #12 (permalink)
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Quote:
Originally Posted by josephnoble View Post
Thank you.
Can you direct me to a compatible OTA to flash for my device please.
I went to software update in htc settings and its up to date

Many thanks
Hello, please try file no. 471772, this is the latest one we have on support.
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