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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Ultimate Multi Tool Box


Ultimate Multi Tool Box Multi GSM & CDMA Box

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Old 05-04-2021, 06:19   #1 (permalink)
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Redmi 9 Userdata not detected!


Try to format user data but not work.
Code:
Operation : MTK One Click
Hold VOL UP + DOWN and connect USB Cable.
Some phone may have different key combination for BROM mode.
Waiting for device in BROM mode...
Port: COM8
Port Name: MediaTek USB Port_V1633 (COM8)
Path: \\?\usb#vid_0e8d&pid_0003#6&944c330&0&4#{86e0d1e0-8089-11d0-9ce4-08003e301f73}
Chipset: 0x0707, [MT6768]
Hardware Info: 0x8A00, 0xCA00, 0x00
SecureBoot: True
SLA: True
DA Auth: True
Disabling WatchDog...
- Success
Sending Payload data...
- Payload sent
Initiating Control Transfer...
- Done
Waiting for result...
- Result: 0xA1A2A3A4
Disable Auth Success
Waiting for Phone in Flash Mode...
Connect Power Off phone within 30 secs...
Port : MediaTek USB Port_V1633 (COM8)
Connected to BROM.
Sending Download Agent...
connect DA end stage: 2, enable DRAM in 1st DA: 0
Connected to Download Agent..
Executing Flashing Task...
Syncing with Target...
Reading Partition Table...
Storage : eMMC
Data missing! Could not read information!
Data missing! Could not read extended information!
Userdata not detected!
Seeking Userdata...
- Not Found!
Disconnect Battery/Cable and Power On Phone.
[UltimateMTK Ver. 4.2]
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Old 05-04-2021, 10:12   #2 (permalink)
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Did you check with Tools Tab by selecting Model?

Br,
UMT
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Old 05-04-2021, 13:33   #3 (permalink)
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Quote:
Originally Posted by U.M.T View Post
Did you check with Tools Tab by selecting Model?

Br,
UMT
see log here

Brand : Xiaomi
Model : Redmi 9
Operateion : SafeFormat
Connection Mode : BROM (Hold Key for BROM Mode)
Hold VOL UP + DOWN and connect USB Cable.
Some phone may have different key combination for BROM mode.
Waiting for device in BROM mode...
Port: COM8
Port Name: MediaTek USB Port_V1633 (COM8)
Path: \\?\usb#vid_0e8d&pid_0003#6&944c330&0&4#{f9f3ff14-ae21-48a0-8a25-8011a7a931d9}
Chipset: 0x0707, [MT6768]
Hardware Info: 0x8A00, 0xCA00, 0x00
SecureBoot: True
SLA: True
DA Auth: True
Disabling WatchDog...
- Success
Sending Payload data...
- Payload sent
Initiating Control Transfer...
- Done
Waiting for result...
- Result: 0xA1A2A3A4
Disable Auth Success
Waiting for Phone in Flash Mode...
Connect Power Off phone within 30 secs...
Port : MediaTek USB Port_V1633 (COM8)
Connect BROM failed: STATUS_SCATTER_HW_CHIP_ID_MISMATCH(-1073545201)
Disconnect cable and Power ON phone.
Please check if correct Platform/DA is selected
Disconnect Battery/Cable and Power On Phone.
[UltimateMTK Ver. 4.2]
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Old 05-04-2021, 14:43   #4 (permalink)
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Please try on another PC as first log suggests some issue with driver.

Br,
UMT
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