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12-22-2005, 10:22 | #1 (permalink) |
No Life Poster Join Date: Nov 2003 Location: Americas Age: 44
Posts: 2,220
Member: 43802 Status: Offline Thanks Meter: 36 | Need URGENT help with X700 unlock With X70 cable , I got this result. Testing COM1 at 115200... Boot... Press Power button now ! Checking... Boot answer: 01 Boot Done Set Baud... Set Baud Done Connecting... FLASH ID: 0089:8862 Connecting Done Check free space... Flash chip supported In progress[EEP02]... Loading data... Data loaded Check free space Done Write... Erasing: EEPROM Writing: EEPROM Verifying... Verify result: 01AF Done Write Done Finished Remove/Install battery now ! Time used: 48 sec When I turn on the phone I see Panasonic TAM USB InitialState : 0 When I connect original usb cable to the PC nothing happens. it does not ask for drivers. I am now stuck like this with customers phone. please help fast. |
12-22-2005, 10:50 | #2 (permalink) |
No Life Poster Join Date: Nov 2003 Location: Americas Age: 44
Posts: 2,220
Member: 43802 Status: Offline Thanks Meter: 36 | I am using Win 2000 When I look in the device Manager I see the new device as "USB Device" with it marked !. I click on update drivers and point it to the X700 drivers folder. it does not detect this driver. but it detects this driver D:Winnt//inf/usb.inf. I temp rename usb.inf to usb.bakinf and search for drivers again and point it to the X700 location but all it says is "Windows is unable to locate a driver for this device"... What must I do ?. need help fast |
12-22-2005, 11:09 | #3 (permalink) |
No Life Poster Join Date: Nov 2003 Location: Americas Age: 44
Posts: 2,220
Member: 43802 Status: Offline Thanks Meter: 36 | Phone cannot now power off by pressing the power key.... should i REMOVE THE BATTERY ? is there any risk in leaving in in TEST MODE for too long ? |
12-22-2005, 15:57 | #5 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hi, There is no risk to remove battery. If you try to power on phone after removing battery your phone will start in Test mode again. To make phone back to ordinary power-on you need to make "Test-Mode Off". As about drivers: could you try it on WinXP ? |
12-22-2005, 17:04 | #7 (permalink) |
No Life Poster Join Date: Nov 2003 Location: Americas Age: 44
Posts: 2,220
Member: 43802 Status: Offline Thanks Meter: 36 | In your instructions, it says that it should be on the screen Panasonic TAM but on my screen it says Panasonic TAM USB InitialState : 0 does that make a difference ? |
12-22-2005, 17:38 | #9 (permalink) |
No Life Poster Join Date: Nov 2003 Location: Americas Age: 44
Posts: 2,220
Member: 43802 Status: Offline Thanks Meter: 36 | How cam I expect to see that result. I am stuck at step 9 9. Connect X700 USB cable. PC ask for drivers. PC does not ask for drivers. on my screen is Panasonic TAM USB InitialState : 0 When the USB cable is inserted it just detects it as a unknown USB device. when the cable is removed it is removed from the system. it does not take the X700 drivers when trying to upgrade drivers for this unknown device. |
12-22-2005, 17:46 | #10 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Can you try to delete this unknown device from Device Manager. In this case Win can try to detect device again. Can you try it on WinXP ? Check phone connector. Maybe bottom connector contacts dirty and bad contact ? Is it the same X700 with LCD problem ? |
12-22-2005, 21:17 | #11 (permalink) |
No Life Poster Join Date: Nov 2003 Location: Americas Age: 44
Posts: 2,220
Member: 43802 Status: Offline Thanks Meter: 36 | no. it is not the same phone with LCD problem ( I got the original cable from phone with LCD Problem) Will try on Win XP later... the battery is now dead...can it be charged while in TEST MODE ? |
12-23-2005, 12:48 | #14 (permalink) | |
No Life Poster Join Date: Nov 2003 Location: Americas Age: 44
Posts: 2,220
Member: 43802 Status: Offline Thanks Meter: 36 | you are 100 % correct... Quote:
Thanks.. it asked for drivers. cable have to attach to computer..then power on phone... if attach to phone then attach to computer will not work...Infinity should include this note in future documentation Phone battery has now gone dead.. it will not charge, even though the charging light is on.. will now have to seek another customer and charge in another phone and then try to finish the unlock. | |
12-23-2005, 17:59 | #15 (permalink) |
No Life Poster Join Date: Nov 2003 Location: Americas Age: 44
Posts: 2,220
Member: 43802 Status: Offline Thanks Meter: 36 | The unlock process went through OK.. but now phone asks for lock code .. What is the Default Lock code ?... Tried 0000 and 1234 but no luck... is there any software that can get the lock code ? |
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