GSM-Forum - Dongle misconfiguration

Page 2 of 10

Show 50 post(s) from this thread on one page

GSM-Forum (https://forum.gsmhosting.com/vbb/)

- Infinity-Box (https://forum.gsmhosting.com/vbb/f296/)

- - Dongle misconfiguration - How to fix (https://forum.gsmhosting.com/vbb/f296/dongle-misconfiguration-how-fix-2588849/)

YellowBoss

07-14-2019 23:08

Quote:

Originally Posted by combinefile (Post 13735157)

DongleManager [Infinity-Box] v1.67 [7/14/2019 5:34:41 PM]
PC HWID: 36BA2B07E7442D9B50EF7C0359D0A99C
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00057B8715BF1292
Box/Dongle Serial No (S/N): DD487B87
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F571397275C2A64

Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

kim bryce padre

07-16-2019 08:50

Quote:

Originally Posted by YellowBoss (Post 13735480)

Do you have any kind of sharing/trace/sniff/debug software installed and running ?

Please do not use external file sharing servers and attach fault.bin file here or send e-mail with file and problem info to:
help [at] infinity-box.com

here my fault.bin thank you in advance

****************************/file/ykbjd...fault.bin/file

InfinityHelp

07-17-2019 07:49

Quote:

Originally Posted by kim bryce padre (Post 13737377)

here my fault.bin thank you in advance

****************************/file/ykbjd...fault.bin/file

Hello,

We do not use file sharing services like mediafire etc.
Please do not use external file sharing servers but attach fault.bin file here in forum post or send an e-mail with file and problem details to:
help [at] infinity-box.com

pocs	07-19-2019 03:24

=== DongleManager [Infinity] v1.72 [7/19/2019 10:22:41] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DE4329AE
Firmware version: 0138.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0036 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
Diagnostic Key: 7FB95419893F0C8D

=== DongleManager [Infinity] v1.72 [7/19/2019 10:23:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000129AE7F634082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DE4329AE
Firmware version: 0138.02
=== Process started: 7/19/2019 10:23:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

pls help...

InfinitySupport

07-19-2019 20:37

Quote:

Originally Posted by pocs (Post 13741393)

Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

MiRoOo

07-29-2019 22:12

Code:

DongleManager [Infinity-Box] v1.67 [7/29/2019 11:08:54 PM]

PC HWID: A98E440DB7B1A9E528F11B748CDE2523

Scanning...

Box/Dongle found: Main Infinity-Box/Dongle

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 00008EA813114082

Box/Dongle Serial No (S/N): 80338EA8

Firmware version: 0136.02

Box/Dongle misconfiguration

Diagnostic code: 5A

"UK edition" status: Off

Last launched Application: 0030 v.0136

=> Activations:

- 00: Main Infinity-Box/Dongle v.0136

- 07: module #07

Diagnostic Key: 7F77E07391EA08E2

gujranwala

07-30-2019 23:59

=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

== DongleManager [Infinity] v1.72 [7/31/2019 3:47:55] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Serial No (S/N): BF519484
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F0BC868C40FDBA9

=== DongleManager [Infinity] v1.72 [7/31/2019 3:53:05] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0104948420281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): BF519484
Firmware version: 0122.02
=== Process started: 7/31/2019 3:53:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

need help

InfinityHelp

07-31-2019 16:19

Quote:

Originally Posted by MiRoOo (Post 13756760)

Code:

DongleManager [Infinity-Box] v1.67 [7/29/2019 11:08:54 PM]

PC HWID: A98E440DB7B1A9E528F11B748CDE2523

Scanning...

Box/Dongle found: Main Infinity-Box/Dongle

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 00008EA813114082

Box/Dongle Serial No (S/N): 80338EA8

Firmware version: 0136.02

Box/Dongle misconfiguration

Diagnostic code: 5A

"UK edition" status: Off

Last launched Application: 0030 v.0136

=> Activations:

- 00: Main Infinity-Box/Dongle v.0136

- 07: module #07

Diagnostic Key: 7F77E07391EA08E2

Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

InfinityHelp

07-31-2019 16:20

Quote:

Originally Posted by gujranwala (Post 13758574)

Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

gujranwala

08-01-2019 09:41

thnx InfinityHelp working

jmcellshop24

08-07-2019 09:09

plz check my cm2 cannot open..

== DongleManager [Infinity] v1.72 [8/7/2019 16:03:55] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0109636824881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D1766368
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0034 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
Diagnostic Key: 7F0A7BC1FB273B52

https://imgur.com/5JqVixw

thanks.

InfinitySupport

08-07-2019 18:33

Quote:

Originally Posted by jmcellshop24 (Post 13771109)

Already answered in other thread

jmcellshop24

08-08-2019 08:53

Quote:

Originally Posted by InfinitySupport (Post 13772203)

Already answered in other thread

thanks sir..

my cm2 is working now....

more power sir

marwanalsofyani

08-12-2019 03:40

=== DongleManager [Infinity] v1.72 [12/08/2019 05:00:54] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00001B340EFE4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B6CA1B34
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: #7
Diagnostic Key: 7F5BEF062E98EECE

YellowBoss

08-12-2019 21:59

Quote:

Originally Posted by marwanalsofyani (Post 13778058)

Hello,

Why do you use debugger and other crack tools with Infinity software ?

FURKANKHAN

08-27-2019 09:43

please activate my cm2 dongle

=== DongleManager [Infinity] v1.72 [8/27/2019 13:43:58] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0003A60D00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BF05A60D
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
Diagnostic Key: 7FAC3242DBB4861D

YellowBoss

08-27-2019 11:06

Quote:

Originally Posted by FURKANKHAN (Post 13798056)

vinsmokers

08-27-2019 12:13

same problem how fix team?

after update error dongle not found

here logs :

Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000DE8812BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C223DE88
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=== DongleManager [Infinity] v1.72 [7/15/2019 17:40:02] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000DE8812BF4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): C223DE88
Firmware version: 0136.02
=== Process started: 7/15/2019 17:40:03 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Server answer:[0002] Client/Server protocol packet length is invalid

YellowBoss

08-29-2019 13:35

Quote:

Originally Posted by vinsmokers (Post 13798232)

Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

smldbk

08-29-2019 15:38

hello Sir, i have problem with my cm2 dongle

=== DongleManager [Infinity] v1.72 [29/08/2019 15:30:22] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0001355A1F444082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): F606355A
Firmware version: 0138.02
Box/Dongle misconfiguration
Diagnostic code: 52
"UK Edition" status: On
Last launched Application: 0036 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
Diagnostic Key: 7F0C6EF15AA6A608

YellowBoss

08-29-2019 16:04

Quote:

Originally Posted by smldbk (Post 13801238)

What your therad should we use to answer ?

smldbk

08-29-2019 16:21

sorry for posting two threads for the same problem
my problem is the dongle is showing
Warning : dongle misconfiguration

YellowBoss

08-29-2019 19:09

Quote:

Originally Posted by smldbk (Post 13801318)

sorry for posting two threads for the same problem
my problem is the dongle is showing
Warning : dongle misconfiguration

What was the reason to trace usb communication ?

smldbk

08-29-2019 19:30

i don't know what you talk about, i want my dongle back, i need it for flashing phones & thank you.

YellowBoss

08-29-2019 23:01

Quote:

Originally Posted by smldbk (Post 13801642)

i don't know what you talk about, i want my dongle back, i need it for flashing phones & thank you.

I talk about usb trace software that you are using with Infinty software.
attach here fault.bin file from CM2 folder.

smldbk

08-29-2019 23:10

there is no fault.bin in the cm2 folder

YellowBoss

08-30-2019 10:03

Quote:

Originally Posted by smldbk (Post 13801780)

there is no fault.bin in the cm2 folder

interesting situation.

pls explain why do you trace usb communication

smldbk

08-30-2019 12:27

hello sir
you want an explanation
i was flashing a phone when i put usb in the phone the pc freeze & i reboot it, and when i want to open cm2 it show the error message warning that's my situation, if you wont believe me that's your problem, please sir help me to get back the dongle work & thank you.

beka123

09-09-2019 14:21

hi, please help

=== DongleManager [Infinity] v1.72 [09.09.2019 17:20:23] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 0000D02000001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 76C5D020
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 02: Language Editor v.0122
- 03: [BEST] v.0122
- 04: #4
Diagnostic Key: 7FAEC4029C9D17E8

YellowBoss

09-09-2019 17:25

Quote:

Originally Posted by beka123 (Post 13815479)

Have you fixed your PC as per instruction from post #1 for error 57 ?

beka123

09-15-2019 06:58

Quote:

Originally Posted by YellowBoss (Post 13815688)

Have you fixed your PC as per instruction from post #1 for error 57 ?

Yes but I can't found fault.bin

YellowBoss

09-15-2019 08:46

Quote:

Originally Posted by beka123 (Post 13823075)

Yes but I can't found fault.bin

Now update dongle with DongleManager

beka123

09-15-2019 20:15

Quote:

Originally Posted by YellowBoss (Post 13823211)

Now update dongle with DongleManager

All done tanks. Best support

moulaha

09-17-2019 21:34

impossible to attach fault.bin file here in forum
here is my file
****************************/file/n3uco...fault.bin/file

Searching...
Card-Reader: FT SCR2000 0
HWID: 0107AB6A147D1292
Box/Dongle found: [BEST]
Serial No (S/N): 3FC8AB6A
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0034 v.0100
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F55CFFF91D23C12

YellowBoss

09-18-2019 13:19

Quote:

Originally Posted by moulaha (Post 13826559)

You got instruction yesterday

saddamzeralda

09-19-2019 17:00

=== DongleManager [Infinity] v1.72 [19/09/2019 17:31:36] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00014F77FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 02074F77
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
Diagnostic Key: 7F6C581C81B75E90

fault

YellowBoss

09-19-2019 21:05

Quote:

Originally Posted by saddamzeralda (Post 13829208)

Why do you use debugger and other crack tools with Infinity software ?

saddamzeralda

09-21-2019 11:41

My problem was with the program running vpn

YellowBoss

09-21-2019 23:55

Quote:

Originally Posted by saddamzeralda (Post 13830868)

My problem was with the program running vpn

Good try bro but faled.
Now I am sure you know the real reason of the problem. You have one more chance to make an explanation.

saddamzeralda

09-22-2019 10:45

odbg110 This program is a problem

YellowBoss

09-22-2019 20:29

yes, something like that. Look at post #87

InfinityHelp

09-26-2019 21:14

@saddamzeralda
Any explanation ?

3214144478

10-13-2019 09:33

warning dongle misconfiguration

=== DongleManager [Infinity] v1.70 [10/13/2019 13:25:21] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 3
HWID: 01018A5B20281292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CEBE8A5B
Firmware version: 0137.02
=== Process started: 10/13/2019 13:25:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

YellowBoss

10-13-2019 12:19

Quote:

Originally Posted by 3214144478 (Post 13858826)

already answered in other thread

hazrat7

10-25-2019 05:01

=== DongleManager [Infinity] v1.70 [25.10.2019 9:55:43] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 00068A6920281292
Box/Dongle found: [BEST]
Serial No (S/N): 881F8A69
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0034 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 03: [BEST] v.0122
- 07: module #07
Diagnostic Key: 7F76AC703D2A2F46

Dongle misconfiguration, please help

InfinityHelp

10-25-2019 18:43

Quote:

Originally Posted by hazrat7 (Post 13872442)

cuong_pc4me

11-14-2019 09:59

=== DongleManager [Infinity] v1.72 [11/14/2019 15:58:17] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0100837218201292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): ADFA8372
Firmware version: 0122.02
=== Process started: 11/14/2019 15:58:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

please help!!!

YellowBoss

11-14-2019 12:53

Quote:

Originally Posted by cuong_pc4me (Post 13895348)

Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

Senaia

11-15-2019 12:29

=== DongleManager [Infinity] v1.72 [15/11/2019 11:24:33] ===
Searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0001428B080A1292
Box/Dongle found: [BEST]
Serial No (S/N): 0B76428B
Firmware version: 0118.04
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0031 v.0118
=> Activations:
- 03: [BEST] v.0118
Diagnostic Key: 7FA14AE06AB325C4

can't find any fault bin files

YellowBoss

11-15-2019 14:00

Quote:

Originally Posted by Senaia (Post 13896745)

Please read instruction in current thread post #1.
Result ?

All times are GMT +1. The time now is 18:43.

Page 2 of 10

Last »

Show 50 post(s) from this thread on one page

Page generated in 0.47418 seconds with 6 queries

SEO by vBSEO