...
 

pleas...
.................................................. ..............................................
=== DongleManager [Infinity] v1.72 [7. 2. 2020 8:57:18] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A11CFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1528A11C
Firmware version: 0138.02
=== Process started: 7. 2. 2020 8:57:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
.................................................. .......................................[/QUOTE]

Already answered in other thread

Card-Reader: FT SCR2000 0
HWID: 00011BBC21344082
Box/Dongle found: [BEST]
Serial No (S/N): 9BCC1BBC
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F889CCFC8903F4F

Hi,


Have you fixed your PC as per instruction by post #1 ?

=== DongleManager [Infinity] v1.72 [11/02/2020 18:27:00] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000014BA11384082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A14514BA
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 59
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: #7
Diagnostic Key: 7F799AFDD5D84281
Help me please.

fix your PC as per instruction by post #1and after that update dongle with DongleManager

find file fault.bin in folder with software and send it via e-mail to support:
help [at] infinity-box.com

i dont use in spy software or something like that

sorry no file in folder

plz read first post about error #57
is it clear now ?

What antivirus do you have installed at your PC ?

windowsdefender in windows 10 Pro

update dongle firmware now with DongleManager

thank you for support and good program

Have you fixed your PC as per instruction for error #57 ?

pls forum i need help seems like i damaged dongle it was interrupted
while upgrading firmware.


=== DongleManager [Infinity] v1.72 [2/19/2020 23:15:42] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0109958124881292
=== Process started: 2/19/2020 23:15:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

Hi Infinity Team this is My Friend Dongle Detail
im Personaly check his pc
i did not found fault.bin
file in his pc even i can check his pc not have install any usb sharing Software
pleas check and sort out problem
Thank you

=== DongleManager [Infinity] v1.70 [2/26/2020 14:36:53] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0103846B1C6A1292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CFC2846B
Firmware version: 0137.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0032 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
Diagnostic Key: 7FCF5BEC5DBC9FC2

Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

=== DongleManager [Infinity] v1.74 [3/8/2020 9:35:54] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0007817218201292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): D76D8172
Firmware version: 0122.02
=== Process started: 3/8/2020 9:35:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

what kind of this error how fix it

https://i.imgur.com/OnDkUwe.png

=== DongleManager [Infinity] v1.70 [2020-03-08 10:36:27] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002CDE4FF021982
=== Process started: 2020-03-08 10:36:27 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

As I can see your dongle already has latest firmware version.
But you can try to update it once again now.
Be sure that you hve only one dongle connected to PC when you run Infinity software.

Already answered in other thread

=== DongleManager [Infinity] v1.72 [08.03.2020 20:39:21] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000A7187F634082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E076A718
Firmware version: 0138.02
=== Process started: 08.03.2020 20:39:22 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

it was expire yearly activation i activate it working fine now

=== DongleManager [Infinity] v1.72 [10.03.2020 15:42:14] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 0000D02000001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 76C5D020
Firmware version: 0136.02
=== Process started: 10.03.2020 15:42:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

=== DongleManager [Infinity] v1.70 [10/03/2020 13:04:26] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000E6891.......
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): ........
Firmware version: 0139.02
=== Process started: 10/03/2020 13:04:28 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! but cm2mt2 doesn t launch,can you pls give us some explanations?IT ALWAYS ASKS FOR UPDATE

Hello,

Please fix your PC according to instruction for error #57 - https://www.infinity-box.com/support/?r=4
After that update dongle firmware with DongleManager.

Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

thanks////////////////

Box/Dongle misconfiguration. Contact to support !
 

=== DongleManager [Infinity] v1.74 [3/13/2020 13:59:30] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0106758924881292
Box/Dongle found: [BEST]
Serial No (S/N): FB797589
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0031 v.0122
=> Activations:
- 00: Infinity-Box/Dongle v0137
- 03: [BEST] v0122
=> Box/Dongle misconfiguration. Contact to support !





Card-Reader: FT SCR2000 0
ATR: 3B7D95000080318065B0831148C883009000
Card Manager: A000000018434D00
SerialNumber: 01067589
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3158
Serial Number: 01067589
Batch Identifier: 2488
Module Fabricator: 1292
Module Packaging Date: 5061
IC Card Manufacturer: 5003
IC Em******* Date: 5061
Pre Personalizer: 5004
Pre Personalization Date: 5061
Pre Personalization Equipment Identifier: 00000084
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0106758924881292
GP Version: 2.1.1
SCP Version: 1, Option: 5

Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

=== DongleManager [Infinity] v1.72 [18.03.2020 19:01:50] ===
Searching...
Card-Reader: USB Smart Card Reader 0
HWID: 0002A7E2FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 34DDA7E2
Firmware version: 0140.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0140
- 02: Language Editor v.0122
- 05: Content Extractor v.0122
- 07: #7
Diagnostic Key: 7FB3670ECDD18B00

I forget stop and exit from virtual machine on my pc and this happend. I think so, but maybe its because i update my card today and dont start till this time. I dont know but please help to resolve this problem.. Thanks in advance.

Hi,
Send fault.bin file from folder with software via e-mail to:
help [at] infinity-box.com

Im sorry, but i delete this file yesterday from folder(hops this help like before-its was not fist time and helping before) New fault.bin not created anymore..What i must do? I buy support on 2 year about 2 months ago. Please help me support team..

Now you should explain what was the reason to use olly debugger and other crack tools with Infinity software.

Im not using olly debugger with your software. Im using debuggers om my own desires and its not connected with your software or something else. Im not try debugging your software. Its just a hobby, debugging its not illegal. Im alwayse respect developers and alwayse buy product if this have true help. I have many dongles like infinity cm2, best, umt, nck, ufi, mrt, miracle and many activations. Im not search free or crack this software, but im interesting in security software because im build my own soft and i want protect him too. That all explanation.
B.R. Triddick

ok, update dongle firmware now

Now working fine. Thank you. Now i promise be more carefull next time.

hi team please check my own this is log i get when i try to update dongle


Serial No (S/N): 6500C888
Firmware version: 0140.02
=== Process started: 2020-04-10 09:21:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

help

Hello,

Please attach here or send us fault.bin file from Infinity software folder.

hello friend
i have a problem in infinity cm2mt2 and cm2mtk when i install HUA software and activate it with by best dongle so i can't open cm2mtk and mt2 whats is the problem

Hi,
WHat is the dongle S/N ?

my best dongle activate with HUA serial is 270F8B74
and my infinity box serial number is 6A76179F

in file of cm2mtk i found fault.bin

need help
in infinity team and help

Hi,
There is a software conflict with this application:
\program files\avast software\avast\aswidsagent.exe



Try to disable it and then run Infinity software again.

thank you yellowboss for help
i disable avast and reset fault.bin and i try they work
but i will be delete avast and install other antivirus to be work good

btw, avast sell user's data to many companies. You can make google search about that. Be careful with avast !