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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 02-23-2011, 19:41   #1 (permalink)
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how to activate infinity box contentEx


how to activate infinity combo contentEx ?????

there is a problem when i run my contentEx.exe
i see like this message

dongle {******} is not activated fore current software module
current dongle axteivation level ****
required dongle activationlevel ****
contact to your reseller to get information about additional activation
ok


so can any one help me plz how to activate ?????
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Old 02-23-2011, 20:06   #2 (permalink)
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Thumbs up

Content Extractor Dongle
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Old 02-24-2011, 03:57   #3 (permalink)
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Quote:
Originally Posted by idiris1111 View Post
how to activate infinity combo contentEx ?????

there is a problem when i run my contentEx.exe
i see like this message

dongle {******} is not activated fore current software module
current dongle axteivation level ****
required dongle activationlevel ****
contact to your reseller to get information about additional activation
ok


so can any one help me plz how to activate ?????
Hello,

Please, contact to our sales department: [email protected] and you will get an instruction about payment and activation process.
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Old 04-06-2011, 18:07   #4 (permalink)
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thanksssssssssssss infininty team.
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Old 06-13-2011, 23:55   #5 (permalink)
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lazy support

I tried to activate it, but unsuccessfully. I sent the license_contentex_0C43xxxx.ask [email protected]y-box.com, but after ten days of no response. Why?
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Old 06-14-2011, 01:04   #6 (permalink)
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Quote:
Originally Posted by ElCro View Post
I tried to activate it, but unsuccessfully. I sent the license_contentex_0C43xxxx.ask [email protected], but after ten days of no response. Why?
Hello,

I am sure it's no need to wait 10 days.
10 days delay may be result of lost/spam e-mail only but for sure it's not a result of lazy support (as you think).
If you still did not got an answer to your mail I sugeest you to send e-mail once again, and if you do not receive an answer in 1 day sned e-mail to [email protected]
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Old 06-14-2011, 16:03   #7 (permalink)
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@ElCro
As per information from my partner, we have sent to you activation file at least 3 times.
Anyway, today I have sent it two more times.

if you have bad mailbox I strongly suggest you never make posts like "after ten days of no response".

It was your fault, but you try to make bad reputation for us.
It's not honest move from your side !
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Old 06-14-2011, 16:10   #8 (permalink)
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Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual alias table (state 14).


P.S.
My congratulations once again !
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Old 03-02-2013, 11:19   #9 (permalink)
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how to activate infinity box

there is a problem when i run my infinity box cdma tool
i see like this message

dongle {******} is not activated fore current software module
current dongle axteivation level ****
required dongle activationlevel ****
contact to your reseller to get information about additional activation

please sir help me
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Old 03-06-2013, 15:30   #10 (permalink)
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Quote:
Originally Posted by devilishere View Post
how to activate infinity box

there is a problem when i run my infinity box cdma tool
i see like this message

dongle {******} is not activated fore current software module
current dongle axteivation level ****
required dongle activationlevel ****
contact to your reseller to get information about additional activation

please sir help me
Hello,

If you have Credits at your Infinity Online Account - you can activate Content Extractor by yourself, just go to "Products" menu.
Infinity-Box - Online Service

Also you can contact to any reseller from this list and buy activation: Infinity-Box - How to buy
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Old 03-28-2013, 22:55   #11 (permalink)
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Quote:
Originally Posted by devilishere View Post
how to activate infinity box

there is a problem when i run my infinity box cdma tool
i see like this message

dongle {******} is not activated fore current software module
current dongle axteivation level ****
required dongle activationlevel ****
contact to your reseller to get information about additional activation

please sir help me

hi
have you see the last time update?
an when?
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Old 05-09-2013, 10:51   #12 (permalink)
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Lazy and inefficient support

Quote:
Originally Posted by ElCro View Post
I tried to activate it, but unsuccessfully. I sent the license_contentex_0C43xxxx.ask [email protected], but after ten days of no response. Why?
I have the same problem, i was send the licence in format ask at 3 days and not have respost. I try to another email, but .
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