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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox

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Old 04-28-2012, 19:23   #31 (permalink)
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Quote:
Originally Posted by kaisak View Post
Did You try update box in Maintenance box?
I tried .. Reseller may he chose the wrong?

Box Maintenance procedure started at 21:18:22
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: 9C8CC043317E277E0B89928E26C2E8F4
Connecting to Cyclone Server
Cyclone Server (2.0.0.20), Cyclone Box Team 2008-2012 - Ready.
========= Box Info =========
Box SN: C00075F5
HW Revision: B, Suitable for: Production, Case: 2011 - New Casing, MCU Manufacture Time: 2009, wk23 / wk19
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D00D05D6
First Name: Tahir
Surname: Ekiz
Nickname: erengsm
Address: Pazarkası mah. kazımkarabekir sokak no:3B
Country: MersinSilifke
E-Mail: [email protected]
Reseller: Nefas Elektronik, Turkey
Warranty Start Date: 2012-04-28
Warranty Period (months): 6
Warranty Stop Date: 2012-10-28
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]


card maintenance : http://tinypic.com/r/w049k7/6
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Old 04-30-2012, 10:25   #32 (permalink)
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Hi. Having problem with brand new box. i choose wrong reseller. my reseller not on the list. Please check

Code:
BOX REGISTRATION
==============
Registration Wizard Ready, Engine Revision: 1.0.0.11988
Box Registration Preparation procedure started at 11:30:20 AM
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct  5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: 261D0BAD35146F7F8BBDBBA87733AF47
Connecting to Cyclone Server
Cyclone Server (2.0.0.20), Cyclone Box Team 2008-2012 - Ready.
Box registration status: Registered OK
Box Registration Preparation Error -> Box is already registered! Contact support if any problems occurs.

CARD MAINTENANCE
===============
Started card reading procedure at 11:35:21 AM
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Card reading error -> No connection was established, or box is not in needed mode

BOX MAINTANCE
Box Maintenance procedure started at 11:36:00 AM
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct  5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: 261D0BAD35146F7F8BBDBBA87733AF47
Connecting to Cyclone Server
Cyclone Server (2.0.0.20), Cyclone Box Team 2008-2012 - Ready.
========= Box Info =========
Box SN: C0006A33
HW Revision: B, Suitable for: Production, Case: 2011 - New Casing, MCU Manufacture Time: 2009, wk23 / wk19
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D007004B
First Name: Tibor
Surname: Tibor
Nickname: zed81
Address: Spain
Country: Spain
E-Mail: [email protected]
Reseller: Siroya, Worldwide
Warranty Start Date: 2012-04-30
Warranty Period (months): 6
Warranty Stop Date: 2012-10-30
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Bootloader CheckDFUStatus Error -> DFU Status Not Clear, ID: 07
Bootloader DFU Execution Error -> DFU not clear (2)
Bootloader WriteMemory Error -> DFU Execution failed
Box Maintenance Error -> Write fails (data), Offset: 32768, Page: 0

============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Bootloader CheckDFUStatus Error -> DFU Status Not Clear, ID: 07
Bootloader DFU Execution Error -> DFU not clear (2)
Bootloader WriteMemory Error -> DFU Execution failed
Box Maintenance Error -> Write fails (data), Offset: 32768, Page: 0

CLIP MAINTENANCE
==============
Clip Maintenance Tool Ready, Engine Revision: 1.0.0.11988
Opening Box...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Failed to Check Clip -> No connection was established, or box is not in needed mode
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Old 04-30-2012, 12:22   #33 (permalink)
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Cyclone box registration problem, Please help !

Hello
Dear Cyclone box team,
Please help us to solve this problem:

Box Maintenance procedure started at 12:15:39
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: B219EC912DBAB5247A6297D2FD5D38E0
Connecting to Cyclone Server
Cyclone Server (2.0.0.20), Cyclone Box Team 2008-2012 - Ready.
========= Box Info =========
Box SN: C000824B
HW Revision: C, Suitable for: Production, Case: 2011 - New Casing, MCU Manufacture Time: 2011, wk09
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D00F00B6
First Name: Alex
Surname: Volkov
Nickname: evaireland
Address: Dundalk
Country: Ireland
E-Mail: [email protected]
Reseller: Gsmserver, Hongkong
Warranty Start Date: 2012-04-30
Warranty Period (months): 6
Warranty Stop Date: 2012-10-30
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Bootloader CheckDFUStatus Error -> DFU Status Not Clear, ID: 07
Bootloader DFU Execution Error -> DFU not clear (2)
Bootloader WriteMemory Error -> DFU Execution failed
Box Maintenance Error -> Write fails (data), Offset: 32768, Page: 0

Thanks!
Regards!
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Old 04-30-2012, 14:51   #34 (permalink)
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is there any support for this box??
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Old 05-13-2012, 22:18   #35 (permalink)
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Quote:
Originally Posted by Triomobile View Post
Hello
Dear Cyclone box team,
Please help us to solve this problem:

Box Maintenance procedure started at 12:15:39
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: B219EC912DBAB5247A6297D2FD5D38E0
Connecting to Cyclone Server
Cyclone Server (2.0.0.20), Cyclone Box Team 2008-2012 - Ready.
========= Box Info =========
Box SN: C000824B
HW Revision: C, Suitable for: Production, Case: 2011 - New Casing, MCU Manufacture Time: 2011, wk09
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D00F00B6
First Name: Alex
Surname: Volkov
Nickname: evaireland
Address: Dundalk
Country: Ireland
E-Mail: [email protected]
Reseller: Gsmserver, Hongkong
Warranty Start Date: 2012-04-30
Warranty Period (months): 6
Warranty Stop Date: 2012-10-30
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Bootloader CheckDFUStatus Error -> DFU Status Not Clear, ID: 07
Bootloader DFU Execution Error -> DFU not clear (2)
Bootloader WriteMemory Error -> DFU Execution failed
Box Maintenance Error -> Write fails (data), Offset: 32768, Page: 0

Thanks!
Regards!
You swaped cards-probably you took smart card from another cyclone and put to Yours.
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Old 05-17-2012, 19:54   #36 (permalink)
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probleme my box cclone

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Old 05-17-2012, 21:26   #37 (permalink)
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Quote:
Originally Posted by pikiche View Post
probleme my box cclone

Try register now. Make sure that You will not use any special ASCII characters Post me pls results.
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Old 05-17-2012, 21:44   #38 (permalink)
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thnks pro working


thanks
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Old 05-19-2012, 11:51   #39 (permalink)
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[IMG][/IMG]
pls help I marked the wrong option reseller
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Old 05-19-2012, 13:25   #40 (permalink)
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Quote:
Originally Posted by smash_01 View Post
[IMG][/IMG]
pls help I marked the wrong option reseller
Reseller doesnt matter-its only info for data base.
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Old 05-20-2012, 04:26   #41 (permalink)
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Quote:
Originally Posted by kaisak View Post
Reseller doesnt matter-its only info for data base.
i try another pc the same problem
pls help....
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Old 05-20-2012, 04:52   #42 (permalink)
ptt
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Quote:
Originally Posted by smash_01 View Post
i try another pc the same problem
pls help....
Can you, please, explain what are trying to do / achieve ?

In your attached image i only see "Clip Maintenance error" ( nothing related to Register / wrong reseller)

You can NOT do Clip maintenance if you dont have a "Classic" Version of Cyclone Box, also you MUST have the Cyclone Clip. Do you have that ???
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Old 05-20-2012, 05:15   #43 (permalink)
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[QUOTE=ptt;8426590]Can you, please, explain what are trying to do / achieve ?

In your attached image i only see "Clip Maintenance error" ( nothing related to Register / wrong reseller)

You can NOT do Clip maintenance if you dont have a "Classic" Version of Cyclone Box, also you MUST have the Cyclone Clip. Do you have that ???

[IMG][/IMG]



need help.......
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Old 05-20-2012, 05:20   #44 (permalink)
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Need help for?? What ???

Why are you doing "Clip maintenence" ?

YOU DONT NEED TO DO CLIP MAINTENANCE IF YOU DONT HAVE THE CLIP

DO YOU HAVE THE CYCLONE CLIP ??? Cyclone EVOLUTION ! Clip Mode, Infineon XGold Flashing.... Here you can talk about it
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Old 05-20-2012, 06:06   #45 (permalink)
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problem solved tnx...........
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