Hello.
We added your one more attempt.
Please, download and install latest test Software v. 3.1.6.01 from Support Area
(Path:/SOFTWARE/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.6.01.exe)
Then repeat operation once again and post here results. We will check it.
Note: Read attentive Software instructions.
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To access Support Area, press "Go to support" button on "Support & options" tab of the Software.
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