GSM-Forum - View Single Post - VNS-L21 [Solved]

Octopus support · 02-09-2022, 08:58

Hello.

You need perform Read Backup from a same device following partitions:

Then perform Write Backup operation on your device and do Factory data reset.

After done all operations post here Software logs. We'll check it.

02-09-2022, 08:58	#4 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,160 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello. You need perform Read Backup from a same device following partitions: modemnvm_img modemnvm_backup modemnvm_system modemnvm_factory Then perform Write Backup operation on your device and do Factory data reset. After done all operations post here Software logs. We'll check it.