GSM-Forum - View Single Post - LM-V500N Repair IMEI Question [Answered]

Octopus support · 03-24-2022, 08:10

Hello.

Try to use other USB cable and other USB port on motherboard and close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.).

Disconnect all third party devices from PC (other phones, modems, boxes, etc.) and connect your device directly to USB port of PC motherboard.

Then repeat operation once again and post here results. We'll check it.

03-24-2022, 08:10	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,163 Member: 2891705 Status: Offline Thanks Meter: 2,142	Hello. Try to use other USB cable and other USB port on motherboard and close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.). Disconnect all third party devices from PC (other phones, modems, boxes, etc.) and connect your device directly to USB port of PC motherboard. Then repeat operation once again and post here results. We'll check it.