the stupid dongle was format
using the latest sw
FG software 24-2007
using the latest maintainance: v1.0.0.511
internet...........ok
firewall off
its time :
now
Connecting to server...
Asking server for access ...
BOX SN: 83xxxxxx
FORMAT: STARTED
STATUS: 000000000000
RECONNECT DONGLE, CLOSE MAINTAINANCE AND AFTER UPDATE FW !
Time needed - 00:00:18
Waiting for 50 sec to reconnect
I now connect and open maintainance tool
Firmware version: FW1_00
Dongle space: 25728 bytes
I select pack 1
Then I execute fw
Connecting to server...
Asking server for access ...
BOX SN: 83xxxxx
Latest firmware: FW1_62
Time needed - 00:00:04
Then I get license
Connecting to server...
Asking server for access ...
BOX SN: 83xxxxxx
Key file created !
Time needed - 00:00:05
I close maintianance then open again
Result
Firmware version: FW1_00
Dongle space: 25728 bytes
You've lost connection with server at update.
Compare your log with my
your log
Connecting to server...
Asking server for access ...
BOX SN: 83xxxxxx
Latest firmware: FW1_62
Time needed - 00:00:04
My log
Connecting to server...
Asking server for access ...
BOX SN: XXXXXXXX
Latest firmware: FW1_62
Update finished !
Time needed - 00:00:20
both logs where compared results shows box 83xxxxx did not update
it seems like conection was lost
i tried dsl,dial-up and satelite system to prove to myself
i believe the dongle is not connecting
is there someone out there with this similiar situation and were able to solve it |